Deployment, Installation, Configuration, and Signins/Mobile-Only Passwords 4

1.How is the mobile app activated? 5

2.Do clients need a project team to deploy the app? 5

3.How does a user install the SAP Concur mobile app? 5

4.The question above describes the individual installation emails. Is there a way to send these emails to a group of users? 5

5.How does a user sign in to the app? 5

6.For customers that use SSO, does SAP Concur support MDM and two-factor authentication? 6

7.For customers that use ADSF as their third-party SSO provider, does SAP Concur support Windows Integrated Authentication (WIA)? 6

8.As SAP Concur enhances the application, how will users receive software updates? 6

9.How does a user re-set their mobile-only password? 6

10.How does an administrator re-set a mobile-only password? 6

11.What should a mobile app user do if their mobile device is lost or stolen? 7