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Content should come from all parts of the business
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Encourage employees with writing skills to produce interesting material.
Ensure that someone has overall responsibility for your intranet
If nobody is in charge, your intranet will quickly become disorganised and confusing.
Managing an intranet takes time and effort. Make sure the person responsible has time in their schedule to do it.
Make it easy to find things on your intranet
The principles of good web design generally apply to your intranet too.
Don't force people to click through pages and pages to find what they need.
Include a search function, so people can find what they want quickly. Most packages include search as standard.
Ensure you are comfortable with the technical side of your intranet
Look for a service which is easy to use, while still providing the features you need.
8. Getting everyone involved
The more employees who use and contribute to your intranet, the more successful it will be.
Train all employees to use the intranet
Demonstrate the benefits. Your staff must understand these.
Your intranet should be intuitive, so people can get started without any training.
Check what training and support materials are available from your intranet provider.
Most packages include a simple editing option that's similar to writing a Word document.
Identify people who will help others to use the intranet
They may also come up with ideas for improving the intranet.
Consider appointing 'intranet champions' in each team or department.
They can co-ordinate intranet efforts in their group or area.
Signpost
Read about improving collaboration with a team intranet from Google Sites.
Expert quote
"Whilst intranets are sealed from users outside your business, blanket access to sensitive data should never be granted. Access to such data should be tightly controlled, on a need-to-know basis." - Paul Spearman, 3chillies
ACCA LEGAL NOTICE
This is a basic guide prepared by ACCA UK's Technical Advisory Service for members and their clients. It should not be used as a definitive guide, since individual circumstances may vary. Specific advice should be obtained, where necessary.
May 2018
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