This module introduces the students to the A certification exams, the basic skills a student should have before taking this course, and the content of the A Essentials course. Students will learn how to use the simulator to complete the lab exercises. This module also provides an overview of the basic elements and functions of computer hardware and operating systems.
Module 2 – PC Technician
This module examines the roles of the PC technician; protection and safety of users and computers, acting in a professional manner, maintaining computer systems, troubleshooting systems, and utilizing Windows tools and utilities to view configuration information and manage computers.
Module 3 – System Components
In this module students will learn concepts about the components that make up computer systems. Students will explore the basics of cases, form factors, power supplies, motherboards, PC expansion buses, processors, memory, BIOS, video, and cooling devices.
This module teaches the students about the following peripheral devices: IO interfaces, USB devices, IEEE 1394-based products, input devices, display devices, and sound devices. Students will also receive guidelines for installing devices.
Module 5 – Storage
This module discusses concepts about the storage of digital data. Students will become familiar with storage devices, storage device interfaces, optical media, and file systems. They will also learn details about managing files, using RAID arrays, and optimizing hard disk performance.
Module 6 – Networking
This module examines the fundamentals of networking. Student will learn of the components that make up a network. They will learn about network protocols, addressing, configurations, networking media (cabling), IP configuration settings, 802.11 wireless networks, Infrared (IrDA), and Bluetooth. They will also receive guidelines for troubleshooting network connections.
Module 7 – Printing
In this module students will learn concepts about selecting, installing, configuring, and managing printers. They will learn about different types of printers, printer languages, and the components that make up network printing.
Module 8 – Portable Devices
This module discusses portable computing devices. Topics covered include; classifications for portable devices, components in a notebook system, PC cards, batteries, and power management, and troubleshooting of a portable device.
Module 9 – Security
In this module students will learn the basics of securing a computer system. Concepts covered include; protecting against malware and social engineering attacks, authenticating to validate a user, configuring BIOS security, utilizing encryption technologies, physically securing computer systems, and employing firewalls.
This module discusses basic concepts of system management which include; installing and managing applications, updating Windows and non-Microsoft software, protecting a system through backups, managing virtual memory, handling system errors, and providing system recovery for a system that does not work properly.
Module 11 – Windows Installation
This module examines decisions that should be made prior to installation, methods to install a Windows operating system, and post installation tasks.
In Practice Exams students will have the opportunity to test themselves and verify that they understand the concepts and are ready to take the certification exam.