• A Essentials Objectives
  • Number of Exam Questions 4 questions Total Time About 15 minutes Section 10.2: Updates Summary
  • Lab/Activity Configure Windows Update Number of Exam Questions 7 questions Time
  • Lab/Activity Back Up the Computer Create a Restore Point Number of Exam Questions 5 questions Total Time
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    Section 10.1: Applications

    Summary


    This section discusses installing and managing applications. Concepts covered include:


    • Elements an installation typically modifies

    • Shortcuts

    • Applications a 64-bit operating system can run

    • Default directories that applications are installed to

    • Permissions required to install applications

    • Special rights required to run applications

    • Solutions when you are unable to run an application

    Students will learn how to:



    • Run an application as an administrator.

    • Configure compatibility mode for an application.
    A Essentials Objectives:




    • 2.2 Given a scenario, explain and interpret common hardware and operating system symptoms and their causes

        • Bluescreen

        • System lock-up

        • Input/output device

        • Application install

      • Windows 2000, Windows XP 32bit vs. 64bit, Windows Vista 32 bit vs. 64bit

        • Side bar, Aero, UAC, minimum system requirements, system limits

        • Windows 2000 and newer - upgrade paths and requirements

        • Terminology (32bit vs. 64bit - x86 vs. x64)

        • Application compatibility, installed program locations (32bit vs. 64bit), Windows compatibility mode


    Lecture Focus Questions:

    • How is a shortcut different than a regular file?

    • What is the difference between the Program Files and the Program Files (x86) folders? Which operating systems have the Program Files (x86) folder?

    • On Windows XP, what group membership might be required to run legacy applications?

    Video/Demo Time



    demo10.1.1 Managing Applications 9:22

    Number of Exam Questions


    4 questions

    Total Time


    About 15 minutes

    Section 10.2: Updates

    Summary


    This section explores concepts about Windows updates. Concepts covered include:


    • The role of updates

    • Types of Windows updates:

      • Hotfix

      • Service pack (SP)

    • The role of the Windows Update feature

    • Updating non-Microsoft applications

    • Updating hardware devices

    Students will learn how to:



    • Enable and configure automatic Windows Updates.

    • Update the firmware on a network device.
    A Essentials Objectives:




    • 2.5 Given a scenario, integrate common preventative maintenance techniques

      • Updates

        • Driver

        • Firmware

        • OS

        • Security

    Lecture Focus Questions:

    • What is the difference between a hotfix and a service pack?

    • What should you do if you need to install service pack 2 but haven't yet installed service pack 1?

    • What are two reasons why updates are released for the operating system?

    • How does keeping system software up to date increase security?

    • Which update setting would be appropriate if you wanted to review the list of updates before they are installed?

    • In addition to using Windows Update, what else should you do to make sure that all application and driver files are updated?

    Video/Demo Time



    video10.2.1 Updates 6:26
    demo10.2.3 Using Windows Update 5:51
    demo10.2.5 Performing a Firmware Update 10:22
    Total 22:39

    Lab/Activity


    • Configure Windows Update

    Number of Exam Questions


    7 questions

    Time


    About 40 minutes



    Section 10.3: System Protection

    Summary


    This section examines protecting a system through backups. Concepts covered include:


    • Types of data that backups distinguish:

      • System state data

      • User data

      • Application data

    • Tools to protect Windows 2000 and XP systems:

      • Windows Backup (Ntbackup)

      • Automated System Recovery (ASR)

    • Tools to protect Windows Vista systems:

      • Automatic Backups

      • Complete PC Backup and Restore

    • Additional tools:

      • System Restore

      • Previous Versions

    • Recommendations for backing up, scheduling, and storing backup media

    Students will learn how to:



    • Back up data using Ntbackup.

    • Create a Complete PC Backup in Windows Vista.

    • Schedule automatic backups of user data in Windows Vista.

    • Protect your system with Restore Points.
    A Essentials Objectives:

    • 2.5 Given a scenario, integrate common preventative maintenance techniques

    • 3.4 Explain the basics of boot sequences, methods and startup utilities

        • Recovery options

          • Automated System Recovery (ASR)

          • Emergency Repair Disk (ERD)


    Lecture Focus Questions:

    • What type of data is backed up with a system state backup?

    • Which tools would you use to back up user data on Windows XP? On Windows Vista?

    • How does Complete PC Backup and Restore with Windows Vista differ from Automated System Recovery (ASR) with Windows XP?

    • What types of backup media can Ntbackup use? How does this differ from the backup media used by Automatic Backups with Windows Vista?

    • How are Previous Versions related to System Restore? Which would you use to restore user data?

    • Where should backup media be stored for maximum security?

    • Why should you test your restore methods?

    Video/Demo Time



    video10.3.1 System Protection 12:30
    demo10.3.3 Using Ntbackup 9:48
    demo10.3.4 Creating Backups in Windows Vista and Windows 7 10:03
    demo10.3.6 Using Restore Points 10:54
    demo10.3.8 Using Previous Versions 5:13
    Total 48:28

    Lab/Activity


    • Back Up the Computer

    • Create a Restore Point

    Number of Exam Questions


    5 questions

    Total Time


    About 70 minutes
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