• A Essentials Objectives
  • Video/Demo Time
  • Lab/Activity
  • Number of Exam Questions
  • Section 7.4: Printing Management

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    Section 7.4: Printing Management


    In this section students will explore managing printing on a Windows system. Details include:

    • Printing components

      • Printer properties

      • Print queue

      • Print server

      • Print spooling service

    • Troubleshooting

    • Check the most obvious first

    • Check for driver issues

    • Assess print quality problems

    • Evaluate common mechanical problems

    Students will learn how to:

    • Modify printer properties including printer name, location, availability, and driver.

    • Configure printer permissions.

    • Manage print server properties.

    • Start and stop the Print Spooler service.
    A Essentials Objectives:

    • 1.11 Install and configure printers

      • Printer drivers (compatibility)

      • Consumables

    • 2.2 Given a scenario, explain and interpret common hardware and operating system symptoms and their causes

        • Windows specific printing problems

          • Print spool stalled

          • Incorrect / incompatible driver

    • 2.3 Given a scenario, determine the troubleshooting methods and tools for printers

      • Manage print jobs

      • Print spooler

      • Printer properties and settings

      • Print a test page

    Lecture Focus Questions:

    • Which two objects would you edit to add additional client drivers for printers? Which objects allow you to change the port used by a printer?

    • What printing permissions are required to pause the printer or delete all print jobs from the print queue?

    • A user prints a document and it is waiting in the print queue to be printed. Who can delete the print job?

    • What are three obvious things you should check before doing more extensive printing troubleshooting?

    • What problems are indicated if the printer can print a test page but you cannot send a print job to the printer from a workstation?

    • What problems are indicated if print jobs print using garbled text?

    • How does paper quality affect a printer?

    Video/Demo Time

    demo7.4.1 Configuring Printer Properties 11:21
    demo7.4.2 Managing Print Jobs 8:29

    Total 19:50


    • Configure Printer Properties

    • Troubleshoot Printing

    Number of Exam Questions

    15 questions

    Total Time

    About 50 minutes

    Section 8.1: Portable Devices


    This section provides an overview of portable devices. Concepts covered include:

    • How notebooks and other portable devices differ from desktop systems.

    • Classifications for portable devices:

      • Notebook (or laptop)

      • Tablet PC

      • PDA (Personal Digital Assistant)

      • Smart phone

      • Netbook

    • Components in a notebook system:

      • Processor

      • Memory

      • Keyboard

      • Pointing devices

      • Video

      • Networking

      • Internal hard disks

      • Docking station

      • Additional devices

    • The role of PC cards

    • Types of PC Cards

      • Type 1

      • Type II

      • Type III

    • PCI Express or ExpressCard standard

    • Ways notebook systems save power

    • Types of batteries that may be used in portable devices:

      • Nickel Cadmium (Ni-Cad)

      • Nickel Metal Hydride (NiMH)

      • Lithium Ion (Li-Ion)

      • Fuel Cell

    Students will learn how to:

    • Identify notebook external components.

    • Add peripheral devices to notebook computers using US, PCMCIA, and ExpressCard slots.
    A Essentials Objectives:

    • 1.10 Install, configure and optimize laptop components and features

      • Expansion devices

        • PCMCIA cards

        • PCI Express cards

        • Docking station

        • Bluetooth

        • Infrared

        • Cellular WAN

        • Ethernet

        • Modem

      • Power and electrical input devices

        • Auto-switching

        • Fixed input power supplies

        • Batteries

      • Input devices

        • Stylus / digitizer

        • Function keys

        • Point devices (e.g. touch pad, point stick / track point)

    Lecture Focus Questions:

    • Why do processors for laptop computers not require the large heat sink and fan combinations that are used in PCs to dissipate heat?

    • What types of devices do notebooks use instead of a mouse?

    • How do you transfer data from a PDA to a desktop computer?

    • What is the function of the docking station?

    • What kinds of components are typically built into a notebook computer?

    • How do you add devices to a portable device?

    • What is the battery memory effect that is present in Ni-cad batteries?

    • What advantages do NiMH batteries have over Li-Ion batteries?

    • How should you dispose of notebook batteries?

    Video/Demo Time

    video8.1.1 Portable Devices 18:13
    demo8.1.2 Notebook Components 8:31
    Total 26:44

    Number of Exam Questions

    12 questions

    Total Time

    About 45 minutes

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    Section 7.4: Printing Management

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