The intranet review toolkit provides a template that can be used to guide a review and as a report on the review. Each heuristic has a detailed rationale, and space is provided for your comments and a score.
If you are closely involved with the intranet, as a designer or a manager, it may be difficult to conduct an unbiased assessment. It may be valuable to have someone else conduct the review, as an independent reviewer can more easily assess the intranet from the perspective of staff.
It can also be useful to conduct the review with multiple reviewers, such as intranet team members, key authors or other stakeholders. This will allow more issues to be identified and highlight the key issues. After each person conducts their review, a post-review meeting is a great way to discuss findings and determine what to follow up.
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