• What core features are included in Microsoft® Windows Mobile™ 2003 Second Edition
  • Core Feature Minimum Hardware/Software Requirement
  • Will HP enable these features and deliver a ROM Upgrade supporting Microsoft® Windows Mobile™ 2003 Second Edition for the h1900 series, h2200 series, h4000 series or the h5000 series
  • Why is ROM size a factor in deciding whether Microsoft® Windows Mobile™ 2003 Second Edition can be supported on the h1900, h2200, h4000, and h5000 series
  • Is Landscape support available separate from Microsoft® Windows Mobile™ 2003 Second Edition
  • Is WPA support available for the h22xx/h19xx devices when used with an SDIO WLAN Card
  • Is WPA support available for the iPAQ Pocket PC h5500 series product
  • Is WPA support available for the iPAQ Pocket PC h4100 and h4300 series product
  • Why from time to time, does HP decide not to offer operating system upgrades
  • Will future models from HP support Microsoft® Windows Mobile™ 2003 Second Edition
  • Will HP update the current shipping products in the future with new Windows Mobile releases
  • Does the decision to not provide Microsoft® Windows Mobile™ 2003 Second Edition mean that HP is not honoring its warranty terms conditions
  • What is Microsoft® Windows Mobile™ 2003 Second Edition?




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    July 29, 2004 update from HP regarding Microsoft® Windows Mobile™ 2003 Second Edition
    What is Microsoft® Windows Mobile™ 2003 Second Edition?
    Released in March 2004 by Microsoft, Windows Mobile™ 2003 Second Edition is the newest update to the existing Microsoft® Pocket PC Windows 2003 operating system, which was delivered to handheld device manufacturers and software developers for potential consideration on their next generation of Pocket PCs, Phone Edition devices, Smartphone and/or software products. This release is not available directly from Microsoft for end-user implementation as it is intended for the developer community.

    What core features are included in Microsoft® Windows Mobile™ 2003 Second Edition?
    The core enhancements included in Microsoft® Windows Mobile™ 2003 Second Edition are Square Screen Resolution, QVGA displays in Windows Mobile Smartphone, VGA Support, Landscape Support and WiFi Protected Access (WPA).


    Core Feature

    Minimum Hardware/Software Requirement

    Support for Square Screen Resolution

    240x240 or 480x480 pixels – supports development of smaller devices and handhelds

    QVGA Displays in Windows Mobile Smartphones

    Smartphone and QVGA displays (320x240)

    VGA Support in Pocket PCs

    640x480 pixels

    Dynamic switching between Landscape and Portrait Views

    Applications to leverage the feature

    WiFi Protected Access (WPA)

    Wireless Enabled Features

    Other features include:



    • Enhanced Pocket PC Start menu - adds a separate vertical listing of recently launched applications

    • Enhanced Pocket Internet Explorer - display a Web page in “One Column” view, which eliminates vertical scrolling, and “Desktop” view, which more closely reproduces layout and proportions of a Web page as seen on a desktop PC display

    • Transcriber “Shorthand” feature - create shortcuts to enter longer text phrases


    Will HP enable these features and deliver a ROM Upgrade supporting Microsoft® Windows Mobile™ 2003 Second Edition for the h1900 series, h2200 series, h4000 series or the h5000 series?
    HP will enable WiFi Protected Access (WPA) through a separate ROM upgrade available for those models supporting integrated WiFi wireless functionality.
    WiFi Protected Access (WPA) Support: WPA is designed to make wireless networks more secure. This support can be found on HP’s website under support and drivers for these platforms: h5550 (all languages), h1940 (English, French, German, and Spanish). HP is currently working on updated ROMs for the h4150 and h4350. Please check the website (www.hp.com/support) for release of these ROM updates.
    All other features of the Microsoft® Windows Mobile™ 2003 Second Edition require either specific hardware components, ROM size requirements, or 3rd party application adjustments to enable the full features offered in this operating system version, therefore HP will not be offering a ROM upgrade to address the additional capabilities of Windows Mobile 2003 Second Edition on these existing platforms.
    Square Resolution, VGA Support, QVGA for SmartPhones: While the VGA viewing experience might be more enjoyable for certain users, the support is designed for products that contain VGA screens and/or SmartPhone functionality. The operating system alone does not enable these features. HP provides 3.5” or 3.8” Transflective Display Screens (depends on model) on HP iPAQ h1930, h1940, h2200, h4100, h4300, h5100 and h5500 series products, therefore these products cannot make use of these features.
    Landscape Support: This support provides dynamic switching between screen orientations from portrait to landscape. With the March 2004 announcement of Microsoft® Windows Mobile™ 2003 Second Edition, tools became available to the extended application Development Community, so the wide variety of third-party applications could take advantage of the landscape mode. While Microsoft’s standard applications will function in landscape mode not all HP value-added software delivered on platforms launched prior to June 2004 would be able to take advantage of this feature. Many software developers are focusing their efforts on the next release of their applications, as opposed to devising a retro-fit for existing versions. If HP added Windows Mobile 2003 Second Edition to its pre-June 2004 launched products some applications would not function in landscape mode properly, and therefore providing no customer value.

    Why is ROM size a factor in deciding whether Microsoft® Windows Mobile™ 2003 Second Edition can be supported on the h1900, h2200, h4000, and h5000 series?
    ROM size determines the maximum amount of software and value-added features that can be inherent to the handheld device. For the majority of models in question, HP delivers Windows Pocket PC 2003 Premium, substantial value-added software and 3rd party applications. When evaluating Microsoft® Windows Mobile™ 2003 Second Edition, it was determine that HP would have to de-feature its ROM deliverable and exclude a large portion of the value-added and 3rd party applications in order to fit into the existing device ROM capacity. The Windows Mobile 2003 Second Edition is a larger operating system than that of Windows Pocket PC 2003 Premium Edition. The benefit of maintaining the value-added features outweighs the limited functionality that could be deployed on each of these units, especially when giving consideration to the fact that specific hardware changes were also required.
    Is Landscape support available separate from Microsoft® Windows Mobile™ 2003 Second Edition?
    No, landscape support is part of the Microsoft Windows Mobile 2003 Second Edition. Unfortunately, because it is part of the core operating system, it is not offered as a stand-alone feature either from Microsoft or HP.
    Is WPA support available for the h22xx/h19xx devices when used with an SDIO WLAN Card?
    Yes, WPA support is available for the h2200 & h1940 series Pocket PC with ROM update version 1.10.xx (varies by language). The h1940 is available in limited languages. Please visit http://www.hp.com/support to access the download page.
    Is WPA support available for the iPAQ Pocket PC h5500 series product?
    Yes, WPA support is available for the h5500 series with ROM update version 1.10.xx (varies by language). Current products shipping from the factory include support for WPA; however those that did not ship with this support can be downloaded from http://www.hp.com/support. To have WPA function properly, you must also download a firmware driver.
    Is WPA support available for the iPAQ Pocket PC h4100 and h4300 series product?
    Yes, WPA support for the iPAQ Pocket PC h4100 and h4300 series will be available as a web download in the early September timeframe. Please continue to check our website for updates. http://www.hp.com/support
    Why from time to time, does HP decide not to offer operating system upgrades?
    HP reviews and evaluates all Microsoft releases to determine compatibility on its handheld devices. Not every product that HP introduces can successfully be upgraded to new or updated Operating Systems. Some of the reasons are ROM size, hardware limitations, and 3rd party application incompatibility. Some features that new operating systems and applications contain would require hardware component changes that are not always feasible in the existing device design layout.
    Will HP continue to support existing products with occasional software updates?
    Yes, HP will continue to provide on an as needed basis drivers updates and ROM updates as we have in the past on any platform that requires support or enhancement. There are some products that would require little or no software updates, where there are some that do require updates to enhance the functionality of the product.

    Will future models from HP support Microsoft® Windows Mobile™ 2003 Second Edition?
    Yes, you will find Microsoft® Windows Mobile™ 2003 Second Edition available on the HP iPAQ hx4700, rz1700, rx3000 series products that announced July 26, 2004.
    Does the newly launched h6300 come with Microsoft® Windows Mobile™ 2003 Second Edition?
    Based on the product design functionality and release timing, it was decided not to offer Windows Mobile 2003 Second Edition on this model. HP has included enhanced wireless capabilities on this product including the latest WiFi security standards. It is unlikely that HP will provide an update to Windows Mobile 2003 Second Edition on this product. Windows Mobile 2003 Second Edition would not provide any significant enhancements, as most of the key functionality that is important on a device such as the iPaq h6300 series has been taken into consideration prior to its release.
    Will HP update the current shipping products in the future with new Windows Mobile releases?
    HP cannot make assurances of future ROM image updates that provide enhancements to Microsoft Windows Mobile 2003. HP’s goal is to maintain a quality product release and provide resolutions to issues on existing ROM images while releasing new iPAQ products with the latest offerings from Microsoft. HP evaluates each release provided from Microsoft and determines the value and quality of that release before making the decision to invest in developing the enhancement of a ROM image for existing products. HP must also weigh the amount of development time required to complete a new release for handheld devices with the timing of future HP and Microsoft updates.

    Does the decision to not provide Microsoft® Windows Mobile™ 2003 Second Edition mean that HP is not honoring its warranty terms & conditions?
    HP delivers limited hardware and software warranty support for its iPaq handheld products. This support includes in most cases 90-day software support to address questions and issues associated with the software delivered with the device, and up-to 1 year hardware warranty which protects against hardware manufacturing defects. For specific warranty terms & conditions, HP handheld owners should reference their Limited Warranty Statements that came in the product box or available on www.hp.com/support.
    HP’s decision to not deliver Microsoft® Windows Mobile™ 2003 Second Edition does not void these warranty terms.
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    What is Microsoft® Windows Mobile™ 2003 Second Edition?

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