What this feature does If you choose to participate, basic information about your computer and how you use Windows Vista is collected in CEIP reports. Some limited information about the software you run on Windows Vista might also be collected to help improve how our products interact with that software. These reports are sent to Microsoft, where we use them to help improve the features our customers use most often and to create solutions to common problems.
Information collected, processed or transmitted CEIP reports generally include information about:
Configuration, such as how many processors are in your computer, the number of network connections in use, screen resolutions for display devices, and which version of Windows is running. Reports can also include configuration information, such as the strength of the signal between your computer and a wireless or Bluetooth enabled device, and if some features such as high-speed USB connections are turned on.
Performance and reliability, such as how quickly a program responds when you click a button, how many problems you experience with a program or a device, and how quickly information is sent or received over a network connection.
Program use, such as the features that you use the most often, how often you use Windows Help and Support, and how many folders you typically create on your desktop.
CEIP reports also contain information about events (event log data) on your computer from up to seven days prior to the time you decide to participate in CEIP. Since most users decide to participate in CEIP within several days of setting up Windows, Microsoft uses this information to analyze and improve the Windows Vista setup experience.
This information is sent to Microsoft when you are connected to the Internet. CEIP reports do not contain personal information, such as your name, address, or phone number; however, some reports may unintentionally contain individual identifiers, such as a serial number for a device that is connected to your computer. Microsoft filters the information contained in CEIP reports to try to remove any individual identifiers that they might contain. To the extent that individual identifiers are received, Microsoft does not use them to identify you or contact you.
CEIP also generates a globally unique identifier (GUID) that is stored on your computer and sent with CEIP reports to uniquely identify your computer. The GUID is a randomly generated number that does not contain personal information.
Use of information Microsoft uses CEIP information to improve our software. We use the GUID to distinguish how widespread the feedback we receive is and how to prioritize it. For example, the GUID allows Microsoft to distinguish between one customer experiencing a problem one hundred times and other customers experiencing the same problem once. Microsoft does not use the information collected by CEIP reports to identify you or contact you. Although the Internet Protocol (IP) address through which you access the Internet is sent to Microsoft with each CEIP report, Microsoft does not use it to identify you or contact you.
Choice and control This feature is turned off by default. If you choose to participate, CEIP will collect the information described above for all users on your computer. Administrators can stop all users from participating in the Customer Experience Improvement Program by going to Problem Reports and Solutions in Control Panel. Click Control Panel, click System and Maintenance, click Problem Reports and Solutions and then, in the left pane, under See also, click Customer Experience Improvement Settings.
For more information, see these frequently asked questions about the Microsoft Customer Experience Program online at http://go.microsoft.com/fwlink/?linkid=52095.
What this feature does Device Manager helps you install the latest drivers for your hardware devices. Using the Update Driver Software Wizard, you can update device drivers for hardware installed on your computer, modify hardware settings, and troubleshoot device and driver problems.
Information collected, processed or transmitted To determine which updates apply to your hardware, configuration information is collected from your computer and sent to Microsoft. Device Manager and the Update Driver Software Wizard work with Windows Update to collect this information. To learn more about the information collected by Windows Update and how it is used, see the Windows Update Privacy Statement online at http://go.microsoft.com/fwlink/?linkid=50142.
Use of information The information collected is used to determine which updates apply to your computer hardware and to devices that you've installed. Microsoft does not use the information collected about your computer configuration to identify you or contact you.
Choice and control Device Manager is enabled by default, and cannot be disabled. However, Device Manager will only send configuration information to Microsoft and download updated drivers when you open the Update Driver Software Wizard and choose to update your driver software. For more information about how to open Device Manager or how to use the Update Driver Software Wizard, see Windows Help and Support.
What this feature does Dial-up Networking allows you to access the Internet using a dial-up modem and a broadband technology, such as a cable modem and digital subscriber line (DSL). It also allows you to connect to private networks using a virtual private network (VPN) connection and Remote Access Service (RAS). RAS is a component that connects a client computer (typically your computer) to a host computer (also known as a remote access server) using industry standard protocols. VPN technologies allow users to connect to a private network, such as a corporate network, over the Internet.
Dial-up Networking includes dialer components such as RAS Client, Connection Manager, and RAS Phone, as well as command-line dialers like Rasdial.
Information collected, processed or transmitted The dialer component collects information from your computer, such as user names, passwords, domain names, and phone numbers. This information is sent to the system to which you are attempting to connect. The information is not sent to Microsoft. Security-related information, such as user names and passwords, is stored in an encrypted format on your computer.
The Connection Manager Administration Kit (CMAK) is a server component that allows administrators to build a user interface and collect information from users. Administrators determine which information is collected. For more information, contact your administrator.
Use of information Dialer information is used to make connections to the Internet. For CMAK, the information is used to create connection profiles, which help administrators deploy and manage connections across a network.
Choice and control For non-command line dialers, you can choose to save your password. This option is turned off by default, so you are prompted to provide your password to connect to the Internet or a network until the option is turned on and you choose to save your password. For command line dialers like Rasdial, there is no option to save your password.