State of Iowa Department of Administrative Services (das) Information Technology Enterprise (ite) Hoover State Office Building – b level Des Moines, Iowa 50319  

SkillSoft’s SkillPort

ITE offers online learning with over 1500 IT courses and 20 Interpersonal skill courses.

With enrollment to the IT online courses, you also have access to:

Simulations and Exercises

Test Prep Exams

Mentoring - 24x7 online mentoring by SkillSoft content experts

Resources - Job Aids and SkillBriefs

Books 24x7 Referenceware – Powerful search engine to the complete contents of 100s of reference books.
Internet based SkillPort is accessible 24 hours a day, 7 days a week from your Office or Home.
An enrollment form and pricing along with an IT course topic list are in this newsletter. To see the entire list of IT courses and outlines visit www.SkillSoft.com.
Want to see our list of Business Skills Courses?

(Includes descriptions, target audience and duration.)
Go to the below link and click on Sep/Oct 04.
ITE Newsletter Archive

http://www.infoweb.state.ia.us/newsletter/

2	Instructor Led Training Schedule
3	March and April Calendar Sneak Peek at Future Courses
4 & 5	Enrollment Forms

ITIL: The Service Desk and Incident Management
Course Number: CUST0181