Page 1
?.1 The Operating System: Directing the Action
1. The portion of an operating system that is loaded into RAM at system startup is called
a. a starter.
b. the kernel.
c. an application.
d. MS-DOS.
2. GUI is short for
a. graphical user interface.
b. general update indicator.
c. graphically updated index.
d. general user interest.
3. In a multitasking environment, the part of RAM that contains the highest priority program is the
a. foreground.
b. background.
c. testing ground.
d. playground.
4. Microsoft's response to MS-DOS users desiring multitasking functionality is
a. presentation manager software.
b. Windows software.
c. barrier breaker software.
d. Unix multiuser software.
5. In a multitasking environment, programs with lower priority are
a. run in the foreground part of RAM.
b. run in the background part of RAM.
c. spooled to disk to await availability of foreground.
d. never executed.
6. Multitasking is made possible by the great difference in processing speed and
a. the speed of the instruction register.
b. the speed of cache memory.
c. the speeds of the peripheral devices.
d. the speed of the program register.
7. In a multitasking environment, the program with the highest priority is
a. the first program.
b. a utility program.
c. the active or current program.
d. the background program.
8. The kernel in an operating system
a. is "swapped" in and out of primary storage as needed.
b. compiles source programs.
c. loads other system programs to primary storage as they are needed.
d. eliminates the need for computer operators.
Page 2
9. The concurrent execution of more than one program at a time is called
a. multitasking.
b. multisoftware.
c. internal processing rotation.
d. time slicing.
10. All of the following would be classified as applications software except
a. an order-entry and processing system.
b. a student registration system.
c. the operating system.
d. a payroll system.
11. One operating system program is always resident; it is
a. the screen saver utility.
b. the sort utility.
c. the kernel.
d. the job identifier.
12. Which of the following is not true?
a. Mainframe and micro operating systems differ in complexity and orientation.
b. Most micro operating systems are designed to support a single user.
c. Mainframe operating systems may perform the concurrent execution of dozens of programs.
d. Micro operating systems may monitor interaction with hundreds of nodes in a network.
13. The operating system and the GUI are both classified as
a. applications software.
b. interface software.
c. authoring software.
d. system software.
14. The computer programs which people use and tend to see most often are classified as
a. applications software.
b. production software.
c. authoring software.
d. system software.
15. The flow of all instructions, data, and information to and from the processor is managed by the
a. supervisor.
b. compiler.
c. linkage editor.
d. operating system.
16. All of the following are objectives of an operating system except
a. to increase operator interaction.
b. to minimize user wait time.
c. to maximize throughput.
d. to optimize the use of the computer system resources.
Page 3
17. What software keeps track of the physical location of disk files on a PC?
a. the decision system
b. the operating system
c. SOD
d. OSS
?.2 Platforms: Homes for Software
18. Which of the following is the client side of Microsoft's newest PC operating system?
a. Windows 2000 Server
b. Windows 98
c. Windows 2000 Professional
d. Windows CE
19. Which of the following is not an operating system that can be used on microcomputers?
a. Windows NT
b. Mac OS
c. Windows Me
d. DEC's VMS
20. The operating system being used and the processor's design architecture define
a. the PC's platform.
b. the system table.
c. the system stage.
d. the operating arena.
21. Which of the following would not be considered an operating system platform?
a. Windows NT
b. Windows 98
c. Windows Me
d. Doors 2000
22. The ability to run software and exchange information in a multiplatform environment is called
a. interactivity.
b. interoperability.
c. intranetworking.
d. infoexchange.
23. Which of the following is not a consideration when selecting a platform for your PC system?
a. availability of 220V power
b. knowing what you want to be able to do with your system
c. the availability of appropriate commercial applications software
d. compatibility with existing hardware and software
24. The typical computer system
a. runs under a single platform.
b. runs under several platforms.
c. runs under a single operator.
d. runs under a multitasker.
Page 4
25. Which of these is not a platform for a personal computer?
a. Windows 2000
b. Linux
c. Linus
d. UNIX
26. A computing environment of more than one platform is a
a. multiplatform environment.
b. net-based platform.
c. cross-computer platform.
d. platform-free net.
27. Workgroup computing does all of the following except
a. electronic messaging.
b. electronic brainstorming.
c. electronic scheduling.
d. electronic disk copying.
28. The Windows CE operating system is designed for
a. handheld and pocket PCs.
b. mainframe computers.
c. elementary and high school students.
d. old technology.
29. The future of the PC/Windows family of operating systems is
a. Windows NIT.
b. Windows/OS/2.
c. Windows 2000.
d. Windows 98.
30. Groupware is developed
a. to run under workgroup platforms.
b. by groupies.
c. to run under a single user PC.
d. for university students only.
31. Enabling technologies that allow communication and the sharing of resources between different platforms is called
a. intraoperation.
b. platform-free.
c. free-form.
d. cross-platform technology.
32. Which of the following is not a feature of the Windows CE operating system?
a. Windows CE users can share information with other Windows-based PCs.
b. Windows CE users can connect to the Internet.
c. Windows CE is designed specifically for mainframe computers.
d. Windows CE looks and feels similar to other members of the Windows family.
33. Which of the following is not a popular PC platform?
a. Windows 2000
b. OS9
c. Windows 98
d. Mac OS
Page 5
?.3 Windows Concepts and Terminology
34. Any software application that does not adhere to the Microsoft Windows standard is a
a. non-working application.
b. non-standard application.
c. non-Windows application.
d. non-accessible application.
35. In a Windows 9x/Me/2000 application window, the main menu is often presented in the form of a
a. bullet bar.
b. selection board.
c. menu bar.
d. open bar.
36. A pull-down menu is "pulled down" from a
a. user link area.
b. menu bar.
c. vertical pop-up menu.
d. window pane.
37. Conventions that are adhered to for Windows applications would include all of the following except
a. type and style of window.
b. arrangement and style of menus.
c. format for screen image display.
d. background color.
38. A new term for a point-and-draw device is
a. cursor control device.
b. indicator.
c. place holder.
d. shortcut key.
39. In most Windows software packages, a handy feature that is designed to provide online answers to user questions about the software is the
a. support and assistance phone number.
b. Escape command.
c. assistance and support matrix.
d. Help command.
40. Which of the following is not provided by Windows application software packages as a way for users to select an item from a menu?
a. highlight item and tap Enter
b. use the mnemonic (a letter or number within the text of the menu item)
c. use the mouse to point and click on the desired menu item
d. use the ESC key in conjunction with the function keys
41. Which of the following would probably not be a menu option with the others listed?
a. floating
b. keyboard
c. pop-up
d. pull-down
Page 6
42. Regardless of the active application, some functions can be activated by
tapping which of the following on the keyboard?
a. hotkey
b. shortstop key
c. selection key
d. shortcut key
43. If you are preparing a memo with Word, the memo is displayed in a
a. minimized window.
b. menu window.
c. dialog box.
d. document window.
44. When resizing a document window, the graphics cursor changes from its normal display to a(n)
a. hand.
b. double arrow.
c. bar.
d. arrow.
45. Windows 98 is not a
a. commercial software package.
b. platform for which other applications are written.
c. GUI.
d. word processing program.
46. Programs that adhere to Windows conventions are commonly referred to as
a. standard WIN applications.
b. Windows applications.
c. GUI-active applications.
d. Workgroup applications.
47. The active document window can be minimized to a(n)
a. document icon.
b. cabinet icon.
c. disk-drive icon.
d. open icon.
48. Which of the following is not a recent hardware standard that Windows 98/Me/2000 provides support for?
a. Universal Serial Bus
b. CRA
c. DVD
d. AGP
49. Which of the following is not an element of the Windows 98/Me/2000 title bar?
a. application icon
b. menu bar
c. maximize/minimize/restore buttons
d. window title
Page 7
50. When running Windows applications, the work area below the title is called the
a. workspace.
b. active section.
c. desk top.
d. open space.
51. When two or more windows are displayed on the display screen simultaneously in an overlapping manner, they are being presented as
a. staggered windows.
b. cascading windows.
c. lapped windows.
d. tiled windows.
52. The screen upon which icons, windows, and so on are displayed is known as the
a. main display.
b. desktop.
c. prevalent display.
d. deskjet.
53. When running Windows 9x/Me/2000 applications, what is at the top of each application window?
a. title bar
b. menu bar
c. open bar
d. block bar
54. When two or more windows are displayed on the display screen simultaneously in a non-overlapping manner, they are being presented as
a. staggered windows.
b. cascading windows.
c. lapped windows.
d. tiled windows.
55. When two or more windows are displayed on the display screen simultaneously, the active window is displayed in the
a. foreground.
b. frontground.
c. background.
d. fairground.
56. Which of the following is not considered a type of window in the Windows GUI?
a. application window
b. active window
c. menu window
d. document window
57. When two or more windows are displayed on the display screen simultaneously, an inactive window is displayed in the
a. foreground.
b. rearground.
c. background.
d. fairground.
Page 8
58. An area containing rectangular graphics that represent a menu option or a command is called a
a. button box.
b. dialog box.
c. toolbar.
d. dialog bar.
59. In Windows 98/Me/2000, point and click on a shortcut icon to
a. begin an application.
b. close an application.
c. resize an application.
d. clear an object.
60. In Windows 95, point and double-click on a shortcut icon to
a. begin an application.
b. close an application.
c. resize an application.
d. clear an object.
61. A menu item choice that asks the user to enter additional information is referred to as a
a. menu bush.
b. dialog box.
c. dynamic interface box.
d. user definition box.
62. When running a program such as Word, a database is displayed in what is commonly called a(n)
a. running window.
b. open window.
c. application window.
d. edit window.
63. Several applications can be open or running in Windows 98 simultaneously, but at
any given time, there is only one
a. running window.
b. open window.
c. application window.
d. active window.
64. A Windows 98/Me/2000 application may allow the user to activate certain menu commands by tapping which of the following on the keyboard?
a. hot-hot key
b. shortstop key
c. selection key
d. shortcut key
65. A rectangular display temporarily superimposed over whatever is currently on the
screen is a
a. file.
b. direction indicator.
c. window.
d. skylight.
Page 9
?.4 Sharing Information Among Windows Applications
66. Information is pasted from the Windows clipboard to the
a. source application.
b. listing application.
c. destination application.
d. receiver application.
67. Information is copied to the Windows clipboard from the
a. source application.
b. listing application.
c. destination application.
d. supplier application.
68. When it is necessary to supply the Windows source document for an object to be displayed in a Windows client application, the object is
a. linked.
b. the original.
c. embedded.
d. projected.
69. In Windows, a common method of sharing information among applications is to use the Windows
a. object linking facility.
b. clipboard.
c. object embedding.
d. clip art.
70. When moving information from a source application to a destination application in Windows, use the
a. clip art.
b. article embedding.
c. device linking.
d. clipboard.
71. When it is not necessary to supply the Windows source document for an object to be displayed in a Windows client application, the object is
a. linked.
b. the original.
c. embedded.
d. projected.
72. In object embedding, you can change the source within the destination document, but the original, assuming there is one, is
a. revised.
b. unchanged.
c. modified.
d. deleted.
73. A document which contains one or more objects from other Windows applications is called a
a. complex document.
b. compressed document.
c. colluded document.
d. compound document.
Page 10
74. OLE stands for
a. object linking and embedding.
b. only linking and entry.
c. object lines entry.
d. online entry.
75. A linked object originates in the Windows
a. source application.
b. server application.
c. client application.
d. destination application.
76. An object is embedded into the Windows
a. source application.
b. server application.
c. client application.
d. destination application.
77. A source document is not required to display an object in the Windows client application if the object is
a. linked.
b. the original.
c. embedded.
d. projected.
78. When a pointer is required to display an object in a Windows client application, the object is
a. linked.
b. the original.
c. embedded.
d. projected.
?.5 Interacting with the PC and its Software
79. Knowledge of PC software concepts and the operation and use of PC hardware are some of the prerequisites to
a. using a mouse.
b. starting your own accounting business.
c. effectively interacting with a computer.
d. troubleshooting problems with VCRs.
80. Effective interaction with a PC does not require that the user be proficient in
a. the operation and use of user controlled PC hardware.
b. general computer software concepts.
c. the fundamentals of circuit design techniques.
d. the specific applications programs being used.
81. During the PC power up sequence, the operating system is loaded from disk storage to
a. ROM.
b. the external memory.
c. RAM.
d. the internal matrix.
Page 11
82. When you power up a PC, you will also
a. boot the system.
b. beat the matrix.
c. beep the syntax.
d. boot the matrix.
83. When a PC is powered up, a system check is performed by
a. a DOS program.
b. a RAM program.
c. a user written program.
d. a ROM program.
84. In most software packages, Help commands are
a. syntax-sensitive.
b. context-sensitive.
c. user-sympathetic.
d. hardware-specific.
85. To properly power down a PC from a word processing session, the user should
a. flip the power switch to the off position.
b. unplug the computer from the power source.
c. perform a series of operations in an orderly manner.
d. simply disengage the surge protector from the system.
86. An orderly shut down of a computer system
a. is not needed before powering down.
b. means that all active applications should be exited properly before shutting off the power.
c. means the OFF switch is located in an unusual place on the PC.
d. means to shut off the power to the computer immediately, even if in the middle of a session.
87. To properly power down a PC, the first step performed by the user should be to
a. exit all active applications prior to shutting off the power.
b. click your heels three times and think of Kansas.
c. disengage all active ROM programs.
d. remove the hard drive.
88. An application's exit routine
a. is a quick way to perform a system backup.
b. always performs a grammar check on your data.
c. performs important administrative processing.
d. does not need to be used before powering down the system.
89. Applications programs often contain exit routines that
a. can be bypassed if the system is powered down immediately after using the program.
b. can be used in lieu of the PC's power down sequence.
c. if bypassed, can result in the loss of user data and problems during subsequent sessions.
d. are complicated and difficult to perform and should be ignored when the session is completed or the system is powered down.
Page 12
90. The operating system's message that signals the user that it is ready to accept a user command is called
a. the "boot."
b. the system prompt.
c. a wait-state.
d. an ACK, or acknowledgement.
?.1 The Operating System: Directing the Action
91. The kernel of an operating system is the last part to be loaded to RAM during the boot process.
a. True
b. False
92. High priority programs are located in the foreground part of RAM.
a. True
b. False
93. The operating system rotates allocation of the processor resource between foreground and background programs.
a. True
b. False
94. An operating system capable of multitasking is able to handle different processing tasks concurrently.
a. True
b. False
95. Multitasking is the concurrent execution of more than one program at a given time.
a. True
b. False
96. The great difference in disk speed and the speeds of the peripheral devices makes multitasking possible.
a. True
b. False
97. The MS-DOS operating system does not require a strict adherence to command syntax.
a. True
b. False
98. System software is designed to perform specific business or processing tasks.
a. True
b. False
99. The two general categories of software are applications software and system software.
a. True
b. False
100. An operating system is an example of applications software.
a. True
b. False
Page 13
101. The operating system is a family of system software programs that is usually supplied by the computer system vendor.
a. True
b. False
102. One of the primary design objectives of an operating system is to make it compatible with the computers of as many different vendors as possible.
a. True
b. False
103. One of the primary design objectives of an operating system is to maximize throughput.
a. True
b. False
104. Most operating systems for PCs are oriented to servicing a single user.
a. True
b. False
?.2 Platforms: Homes for Software
105. Windows 2000 Professional and Windows 2000 Server work together to make client/server computing possible.
a. True
b. False
106. Mac OS is the operating system usually used on the Apple family of microcomputers.
a. True
b. False
107. The MS-DOS operating system is still the most prevalently used operating system on PCs.
a. True
b. False
108. Users are very eager to use MS-DOS because of the wide variety of software available that runs under this new platform.
a. True
b. False
109. Windows 98/Me/2000 is not a true operating system because it must run under MS-DOS.
a. True
b. False
110. Windows 98 or Windows Me can replace both Windows 95 and earlier versions of Windows.
a. True
b. False
111. Windows 98 can function only as a multiuser platform for PCs.
a. True
b. False
Page 14
112. Windows NT is a subset of Windows 98.
a. True
b. False
113. Windows 2000 is replacing Windows NT.
a. True
b. False
114. The ability to run software and exchange information in a computing environment where more than one platform is being used is referred to as interactivity.
a. True
b. False
115. The ability to run software and exchange information in a computing environment where more than one platform is being used is referred to as interoperability.
a. True
b. False
116. A computing environment of more than one platform is referred to as a multiplatform environment.
a. True
b. False
117. Enabling technologies that allow communication and the sharing of resources between different platforms are called dual-platform technologies.
a. True
b. False
118. Enabling technologies that allow communication and the sharing of resources between different platforms are called multi-platform technologies.
a. True
b. False
119. Enabling technologies that allow communication and the sharing of resources between different platforms are called cross-platform technologies.
a. True
b. False
120. Windows 2000 client/server platforms support WAN-based workgroup computing.
a. True
b. False
121. People on a network can use workgroup computing to share ideas and resources.
a. True
b. False
122. Windows CE users cannot connect to the Internet.
a. True
b. False
Page 15
123. The Windows CE operating system might be used with a pocket PC.
a. True
b. False
124. The major difference between Windows 95 and Windows 98/Me/2000 is that Windows is a command-driven platform and Windows 98Me/2000 is a GUI based platform.
a. True
b. False
?.3 Windows Concepts and Terminology
125. The new Web page-oriented interface may be the most significant visual difference between Windows 95 and Windows 98/Me/2000.
a. True
b. False
126. In Windows 98, document icons are displayed within an application's workspace.
a. True
b. False
127. When using Microsoft Windows 98/Me/2000, the active window never overlaps another window.
a. True
b. False
128. The main menu is frequently presented as a menu bar in a Windows 98/Me/2000 application window.
a. True
b. False
129. The dialog box frequently gives the user an opportunity to choose parameters or enter additional information.
a. True
b. False
130. Windows 98/Me/2000 includes a Maintenance wizard that monitors your system and may tell you how to improve your system.
a. True
b. False
131. Drivers are the people that deliver your operating system to your home.
a. True
b. False
132. Software that enables interaction between the operating system and peripheral devices are called drivers.
a. True
b. False
133. In a Windows environment, the screen upon which icons, windows, and so on are displayed is known as the desktop.
a. True
b. False
Page 16
134. In a Windows 98/Me/2000 environment, the object that shows what programs are running and available for use is known as the taskbar.
a. True
b. False
135. In a Windows application, choosing a menu option followed by an ellipsis (...) results in the display of a dialog box.
a. True
b. False
136. A dimmed option in a menu for a Windows 98/Me/2000 application indicates the item is not currently available.
a. True
b. False
137. In a Windows 98/Me/2000 program, the application window is displayed within the document window.
a. True
b. False
138. In Windows 98/Me/2000, the document window is displayed within the application window.
a. True
b. False
139. Many menu items in Windows 95 or Windows 98/Me/2000 applications can be activated by entering the item's mnemonic from the keyboard.
a. True
b. False
140. A Windows folder is a logical grouping of related files.
a. True
b. False
141. A pop-up menu is normally context-sensitive.
a. True
b. False
142. A floating menu follows the text cursor as it moves about the work area.
a. True
b. False
143. A floating menu can be dragged with a mouse to any position on the work area.
a. True
b. False
144. Menu items can be selected with the keyboard by using the left/right or up/down arrow keys to highlight the desired menu option and tapping Enter.
a. True
b. False
145. An underlined letter in a menu item is called a mnemonic.
a. True
b. False
Page 17
146. A Windows folder holds the names of the currently running applications.
a. True
b. False
147. In Windows 98/Me/2000, the Close button deactivates and removes the active window.
a. True
b. False
148. In Windows 98/Me/2000, minimized applications are displayed as buttons.
a. True
b. False
149. One advantage to using Windows 98 or Windows Me for home use is that it allows two or more active windows to be displayed simultaneously on the display screen.
a. True
b. False
150. In Windows 98/Me/2000, an open application is a "running application."
a. True
b. False
151. The horizontal title bar at the bottom of each window runs the width of the window from left to right.
a. True
b. False
152. While using Microsoft Windows, data can be manipulated only in the active window.
a. True
b. False
153. In Windows 98/Me/2000 the Maximize button is used to enlarge the active window to fill the entire screen.
a. True
b. False
154. The elements of the Windows 98/Me/2000 Title bar include the window title and Maximize/Minimize/Restore buttons.
a. True
b. False
155. A Ruler bar shows the document window's content relative to the printed page.
a. True
b. False
156. In a Windows environment, a Ruler bar is usually graduated in millimeters.
a. True
b. False
Page 18
157. To resize a window, you can point to, click, and drag its borders or corners with a CCD.
a. True
b. False
158. An application icon is usually a graphic rendering of a software package's logo.
a. True
b. False
159. An object that can graphically represent several disk drive options is referred to as a disk drive icon.
a. True
b. False
160. The introduction of Windows Me and Windows 2000 has virtually eliminated the need for the help command on most applications.
a. True
b. False
161. When activated, the Help command in Windows 98 sounds an oscillating tone that signals the attendant that the user needs help.
a. True
b. False
162. A pop-up menu gives you options appropriate for whatever you are doing at the time.
a. True
b. False
163. Toolbars are included in Windows-based software to give you ready access to frequently used menu items.
a. True
b. False
164. A pull-down menu is displayed as a vertical list of menu options.
a. True
b. False
165. In Windows 95 or Windows 98/Me/2000, tapping an active hotkey causes some function to happen in the computer, no matter what the active application.
a. True
b. False
166. In Windows 95 or Windows 98/Me/2000, the window that the user is working in is called the desktop.
a. True
b. False
167. In Windows 95 or Windows 98/Me/2000, the desktop background has to be periodically resized to allow icons to be visible.
a. True
b. False
Page 19
168. In Windows 95 or Windows 98/Me/2000, when several applications are opened simultaneously and displayed as cascading windows, the active window is displayed in the foreground.
a. True
b. False
169. Non-Windows applications run in Windows only as full-screen applications and cannot be minimized.
a. True
b. False
170. Generally non-Windows programs are legacy software created for MS-DOS and earlier Windows 3.1 platforms.
a. True
b. False
171. In Windows 95 or Windows 98/Me/2000, tiled windows do not overlap.
a. True
b. False
172. In Windows 95 or Windows 98, the active window is never in the background.
a. True
b. False
173. An important feature of Windows 95 or Windows 98/Me/2000 is that whenever you quit Windows, it automatically saves your work in any open application.
a. True
b. False
174. It is recommended that you close all Windows applications before quitting Windows.
a. True
b. False
175. A software application that adheres to the Microsoft Windows conventions is called an MWCUA application.
a. True
b. False
176. Windows does not have any online help features.
a. True
b. False
177. A software application that adheres to the Microsoft Windows conventions is called a Windows application.
a. True
b. False
178. Tiled windows on a PC display refers to the overlapping of two or more windows on the display screen.
a. True
b. False
Page 20
179. A window refers to a rectangular display area superimposed on another display on the computer screen.
a. True
b. False
?.4 Sharing Information Among Windows Applications
180. Windows 98/Me/2000 permit information to be passed between applications.
a. True
b. False
181. The clipboard can be used to share information among Windows 95 or Windows applications.
a. True
b. False
182. Information is copied to the Windows 98/Me/2000 clipboard from the client application.
a. True
b. False
183. Information is copied to the Windows 98/Me/2000 clipboard from the destination application.
a. True
b. False
184. A document that contains one or more Windows 98/Me/2000 objects from other applications through OLE is called a complex document.
a. True
b. False
185. A document that contains one or more Windows 98/Me/2000 objects from other applications through OLE is called a compound document.
a. True
b. False
186. An object in a Windows 98/Me/2000 application is linked from the server application to the client application.
a. True
b. False
187. The Windows 98/Me/2000 source document of an embedded object does not have to accompany the client application to display the object in the Windows 98/Me/2000 client application.
a. True
b. False
188. The Windows 98/Me/2000 source document of a linked object has to accompany the client application to display the object in the Windows 98/2000 client application.
a. True
b. False
Page 21
189. The Windows 98/Me/2000 source document must accompany the client application in order to display an object in the client Windows 98/Me/2000 application embedded from the source document.
a. True
b. False
190. In order to be displayed in a Windows 95 or Windows 98/Me/2000 client application, a linked object requires pointers to the source document file.
a. True
b. False
191. In order to be displayed in a Windows 98/Me/2000 client application, an embedded object requires pointers to the source document file.
a. True
b. False
?.5 Interacting with the PC and its Software
192. To effectively interact with a computer, one needs to be familiar with general software concepts.
a. True
b. False
193. In reference to interaction with a computer, GUI stands for general unrestricted interface.
a. True
b. False
194. Software installation involves copying the program and data files from the vendor-supplied master disks to the permanently installed hard disk.
a. True
b. False
195. In the second step of software installation, you may have to revise some of the default options such as data file locations.
a. True
b. False
196. Software installation is a two-step process.
a. True
b. False
197. Most new commercial software comes on CD-ROM.
a. True
b. False
198. An installation wizard comes with most new commercial software.
a. True
b. False
199. Default options refer to the standard settings in a software package.
a. True
b. False
Page 22
200. Many new commercial software packages come with online help that may include tutorials.
a. True
b. False
201. The software installation procedure for CD-ROM-based programs is similar to that for diskettes.
a. True
b. False
202. The cost of CD-ROMs makes them impractical as a distribution medium for most software.
a. True
b. False
203. Default options are non-standard settings which must be redefined by the PC user each time an applications program is run.
a. True
b. False
204. During the boot process, a ROM-based program is executed.
a. True
b. False
205. When used in reference to a computer, the terms shut down and boot refer to the same thing.
a. True
b. False
206. The boot procedure for a PC officially ends with the display of the system prompt.
a. True
b. False
207. A system check is always performed during a power up of the PC system.
a. True
b. False
208. An orderly exit should take place after shutting off the power to a PC.
a. True
b. False
209. Bypassing an application software package's exit routine can result in loss of user data and problems during subsequent PC sessions.
a. True
b. False
210. When using a PC, if the user omits needed information in a command or the format of the command is incorrect, an error message will be displayed.
a. True
b. False
?.1 The Operating System: Directing the Action
211. What is meant by multitasking?
Page 23
212. What functions are performed by the kernel?
213. Discuss what is meant by foreground and background of RAM and what the purpose of each is.
214. Describe the relationships among a computer, a user, and a GUI. Be specific.
?.2 Platforms: Homes for Software
215. Discuss what is meant by the term plug-and-play.
216. Name the two categories of software and identify the one that a marketing manager would be most likely to use. Why is this the case?
217. In reference to a PC, what is Windows 98? What function does it perform?
218. Name and discuss three popular single-user platforms.
219. Why is the selection of a platform so important?
220. Describe one major difference between Windows 95 and Windows 98/Me/2000.
221. What is a cross-platform technology?
?.3 Windows Concepts and Terminology
222. In the context of Windows applications, what are defaults, parameters, and dialog boxes, and how are they related?
223. Discuss three of the primary design objectives for an operating system.
224. Specifically, what is a platform?
225. List and briefly describe at least two of the elements which make up the typical Windows title bar.
226. What is the Windows taskbar and how is it used?
227. Briefly describe what is meant by tiled and cascading windows and how each applies to the foreground and background of the Windows desktop.
228. List three types of menus used in software applications and how selections can be made from each.
229. List and briefly describe four types of icons typically displayed in Windows 95 or Windows 98/Me/2000.
230. List and briefly describe three types of windows typically displayed in Windows 95 or Windows 98/Me/2000.
?.4 Sharing Information Among Windows Applications
231. Briefly discuss the relationships among the Windows 98 source document, clipboard, and destination document.
Page 24
232. Briefly describe the differences between a linked object and an embedded object.
233. In relation to OLE, what is a pointer and what does it do?
234. Briefly discuss the relationships among a client application, a server application, and pointers in Windows 98/Me/2000.
?.5 Interacting with the PC and its Software
235. List and briefly describe the steps that should be followed to install software on a PC.
236. What is meant by the term context-sensitive help?
237. List and briefly describe the sequence of events that occurs when a PC is powered up.
238. In reference to Windows operating systems and applications, what steps are necessary to perform an orderly shut-down?
239. In general, what do you need to know to interact effectively with a computer?
240. In reference to a computer, what is an operating system?
241. Define the terms: Power up, boot, system check, and system prompt.
242. Briefly describe the procedure for terminating an application and a Windows session.
Page 25
A. heart of the software action
B. Microsoft operating system for non-networked environment
C. program that is running
D. operating system component that stays resident
E. suggests ways to improve performance
F. temporary holding area for information being copied between
applications
G. backwards compatible with Windows and MS-DOS programs
H. that part of RAM that contains high priority programs
I. cursor control device
J. the area in a window below the title bar
K. receives object from a server application
L. concurrent execution of more than one program at a time
M. client side PC operating system
N. combines video, HTML, and general programming from broadcast,
satellite, and cable networks
O. used to open an application in Windows 98/Me/2000
P. graphic image representing a processing activity
Q. server side of the Windows 2000 operating system
R. perform file management tasks in Windows 98/Me/2000
S. does not require pointers to the source document file
T. rectangular display
U. Microsoft's operating system for the future
V. immediately operational
W. active work area
X. windows within an application window
Y. standard settings
Z. requires pointers to the source document file
AA. typically used to begin a Windows session
BB. contains original object copied to another application
CC. rules for entering commands
DD. used to link and embed objects in applications
243. Operating system
244. Multitasking
245. Foreground
246. Windows 2000
247. Icon
248. Default options
249. Kernel
250. Syntax
251. Plug-and-play
252. Windows 2000 Professional
253. Windows 2000 Server
254. CCD
255. Maintenance Wizard
Page 26
256. Open application
257. Windows Explorer
258. Workspace
259. Start button
260. Enhanced television
261. Document windows
262. Clipboard
263. Object linking and embedding
264. Client application
265. Linked object
266. Embedded object
267. Source document
268. Windows 98
269. Shortcut icon
270. Window
271. Current window
272. Windows Me
Page 1
1. b
2. a
3. a
4. b
5. b
6. c
7. c
8. c
9. a
10. c
11. c
12. d
13. d
14. a
15. d
16. a
17. b
18. c
19. d
20. a
21. d
22. b
23. a
24. a
25. c
26. a
27. d
28. a
29. c
30. a
31. d
32. c
33. b
34. c
35. c
36. b
37. d
38. a
39. d
40. d
41. b
42. a
43. d
44. b
45. d
46. b
47. a
48. b
49. b
50. a
51. b
52. b
53. a
54. d
55. a
56. c
57. c
58. c
Page 2
59. a
60. a
61. b
62. c
63. d
64. d
65. c
66. c
67. a
68. a
69. b
70. d
71. c
72. b
73. d
74. a
75. b
76. c
77. c
78. a
79. c
80. c
81. c
82. a
83. d
84. b
85. c
86. b
87. a
88. c
89. c
90. b
91. False
92. True
93. True
94. True
95. True
96. False
97. False
98. False
99. True
100. False
101. True
102. False
103. True
104. True
105. True
106. True
107. True
108. False
109. False
110. True
111. False
112. False
113. True
114. False
115. True
116. False
Page 3
117. False
118. False
119. True
120. False
121. True
122. False
123. True
124. False
125. True
126. True
127. False
128. True
129. True
130. True
131. False
132. True
133. True
134. True
135. True
136. True
137. False
138. True
139. True
140. True
141. True
142. False
143. True
144. True
145. True
146. False
147. True
148. True
149. False
150. True
151. False
152. True
153. True
154. True
155. True
156. False
157. True
158. True
159. True
160. False
161. False
162. True
163. True
164. True
165. True
166. False
167. False
168. True
169. False
170. True
171. True
172. True
173. False
174. True
Page 4
175. False
176. False
177. True
178. False
179. True
180. True
181. True
182. False
183. False
184. False
185. True
186. True
187. True
188. True
189. False
190. True
191. False
192. True
193. False
194. True
195. True
196. True
197. True
198. True
199. True
200. True
201. True
202. False
203. False
204. True
205. False
206. True
207. True
208. False
209. True
210. True
211. No answer in TestBank
212. No answer in TestBank
213. No answer in TestBank
214. No answer in TestBank
215. No answer in TestBank
216. No answer in TestBank
217. No answer in TestBank
218. No answer in TestBank
219. No answer in TestBank
220. No answer in TestBank
221. No answer in TestBank
222. No answer in TestBank
223. No answer in TestBank
224. No answer in TestBank
225. No answer in TestBank
226. No answer in TestBank
227. No answer in TestBank
228. No answer in TestBank
229. No answer in TestBank
230. No answer in TestBank
231. No answer in TestBank
232. No answer in TestBank
Page 5
233. No answer in TestBank
234. No answer in TestBank
235. No answer in TestBank
236. No answer in TestBank
237. No answer in TestBank
238. No answer in TestBank
239. No answer in TestBank
240. No answer in TestBank
241. No answer in TestBank
242. No answer in TestBank
243. A
244. L
245. H
246. U
247. P
248. Y
249. D
250. CC
251. V
252. M
253. Q
254. I
255. E
256. C
257. R
258. J
259. AA
260. N
261. X
262. F
263. DD
264. K
265. Z
266. S
267. BB
268. G
269. O
270. T
271. W
272. B
| 