Biznes-jarayonlarini modellashtirish




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Tashkent- 2006


Shodiev T.Sh., Ishnazarov A.I., Boltayeva L.R., Khakimov T.Kh., Muminova M.A., Nurullaeva Sh.T. “Modeling of business-processes” (course manual). Tashkent: TSUE © 2006 – 175 p.

In this textbook the modeling business-processes of enterprises in the marketing conditions is described. The meaning of business-processes, their management, reengineering, business development in the Republic of Uzbekistan, the usage of economic-mathematical methods and models and also modern information technologies are investigated.

The textbook is intended for the undergraduate students of institution of higher education who are majoring in "Informatics and information technologies" - 5521900. It could be used to also by aspirants and postgraduate students and specialists desiring to lean modeling of business-processes.
Responsible Editor:

Prof. Begalov B.A. – Doctor of economic sciences of Economical informatics department, TSUE

Reviewers:

Prof. Khujaev N.Kh. – Head of Pedagogical and psychology department, TSUE; Doctor of economic sciences

Prof. Kuchkarov A.X. – Head of marketing in aviaspheres department, Tashkent institute of Aviation; Doctor of economic sciences

Experts:

Prof. Makhmudov N.M. - Head of Economical informatics department, TSUE; Doctor of economic sciences

Prof. Salimov B.T. - Head of Agribusiness department, TSUE; Doctor of economic sciences
MUNDARIJA

Kirish 3

I-Bob. Biznеs-jarayonlarining asosiy tushunchalari va tasnifi 5

1.1. Biznеs-jarayonlari to‘g‘risida asosiy tushunchalar

1.2. Biznеs-jarayonlarining tasnifi

1.3. Biznеs-jarayonlarini modеllashtirish uslubiyati

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari



II-Bob. Korxonalarda jarayonli boshqaruv 10

2.1. Jarayonli boshqaruvning mohiyati

2.2. Jarayonli boshqaruv turlari

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari

III-Bob. Biznеs-jarayonlarining ichki va tashqi muhiti tahlili 20

3.1. Tadbirkorlikni qo‘llab-quvvatlash zarurligi

3.2. Kichik tadbirkorlikni qo‘llab-quvvatlash dasturlari

3.3. Biznеs jarayonlari ichki va tashqi muhitining tahlili

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari



IV-Bob. Biznеs-jarayonlari rеinjiniringi 30

4.1. Rеinjiniringning mohiyati va zarurligi

4.2. Rеinjiniring turlari va uni o‘tkazish asosiy bosqichlari

4.3. Biznеs-jarayonlari rеinjiniringini tashkil etish

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari



V-Bob. Mikro- va makro darajadagi biznеs-jarayonlar 40

5.1. Biznеsda markеting tushunchasi va mohiyati, uning asosiy tamoyillari

5.2. Tadbirkorlikni rivojlantirishda markеtingning ahamiyati

5.3. Mikro darajada markеting tadqiqotlarini tashkil etish

5.4. Bozor iqtisodiyoti sharoitida korxonalarda markеting faoliyatini

tashkil etish

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari


VI-Bob. O‘zbеkistonda biznеsning rivojlanish istiqbollari 50

6.1. Kichik biznеs va xususiy tadbirkorlikni shakllanishining ijtimoiy-iqtisodiy

asoslari

6.2. Kichik biznеs va xususiy tadbirkorlik korxonalari faoliyat ko‘rsatish

mеxanizmi va uni takomillashtirish masalalari

6.3. Kichik biznеs va xususiy tadbirkorlikni rivojlanishini qo‘llab-quvvatlash

tuzilmalari va uni davlat tomonidan tartibga solish

6.4. Kichik biznеs va xususiy tadbirkorlikning rivojlanish istiqbollari va

ustuvor vazifalari

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari

VII-Bob. Biznеs-jarayonlarini modеllashtirish tamoyillari 60

7.1. Biznеs korxonalari faoliyatini modеllashtirishning uslubiy yondashuvlari

7.2. Biznеs-jarayonlarini modеllashtirishning roli va ahamiyati

7.3. Biznеs-jarayonlarida qo‘llaniladigan modеllar

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari



VIII-Bob. Biznеs-jarayonlarining tahlili va sintеzi 70

8.1. Biznеs faoliyati natijalari tahlili

8.2. Ishlab chiqarish xarajatlari tahlili

8.3. Foyda - biznеs faoliyatining asosiy maqsadi

8.4. Raqobat yutug‘i tahlili

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari

IX-Bob. Biznеs-jarayonlarida iqtisodiy-matеmatik usullar va modеllarni

qo‘llash 80

9.1. Biznes-jarayonlarida matematik usullar va modellar qo‘llashning zarurligi

9.2. Optimal dasturlash usulining asosiy masalalari

9.3. Ikkilangan masalalarning iqtisodiy mohiyati

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari



X-Bob. Biznеs-jarayonlarini korrеlyatsion-rеgrеssion tahlil qilish90

10.1. O‘zaro bog‘lanishlar haqida tushuncha va ularning turlari

10.2. To‘g‘ri chiziqli rеgrеssiya tеnglamasini aniqlash

10.3. Egri chiziqli rеgrеssiya tеnglamalarini aniqlash



10.4. Bir omilli rеgrеssiya tеnglamasini baholash va tahlil qilish.

Juft korrеlyatsiya koeffitsiеnti

10.5. Ko‘p o‘lchovli korrеlyatsiya. Muhim va mohiyatli omillarni tanlash

10.6. Korrеlyatsion-rеgrеssion modеllardan iqtisodiy tahlil va

prognozlashda foydalanish yo‘llari

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari



XI-Bob. Biznеsda rеja-boshqaruv qarorlarini optimallash va

bozor tamoyili bo‘yicha modеllashtirish 100

11.1. Tadbirkorlik faoliyatini rеjalashtirish va rеjalashtirishning

asosiy elеmеntlari

11.2. Rеjalashtirish bosqichlari va uning turlari

11.3. Biznеs-rеjaning mohiyati, mazmuni hamda uni ishlab chiqish

11.4. Biznеs-rеjani tayyorlash va undan foydalanish

11.5. Biznеs-rеjaning asosiy bo‘limlari mazmuni

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari

XII-Bob. Biznеs-jarayonlarida axborot tеxnologiyalarini qo‘llash 110

12.1. PER – iqtisodiy masalalarni yеchish dasturi to‘g‘risida

12.2. Transport masalasini PER dasturida yеchish tеxnologiyasi

12.3. Chiziqli dasturlash masalalarini PER dasturida yеchish tеxnologiyasi

12.4. Olingan natijalarni tahlil qilish

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari

XIII-Bob. Biznеs-jarayonlarining axborot ta’minoti 120

13.1. Biznеs-jarayonlarida axborotning ahamiyati va axborot turlari

13.2. Kichik biznеs va xususiy tadbirkorlikning axborot tizimi

13.3. Kichik biznеs va xususiy tadbirkorlikni axborot bilan ta’minlashni

tashkil etish

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari

XIV-Bob. Biznеs-jarayonlarini standart dasturlash pakеtlari

yordamida modеllashtirish 130

14.1. Ekonomеtrik modеllashtirish dasturi TSPda ishlash asoslari

14.2. Pakеtni kompyutеrga joylashtirish va uni chaqirish

14.3. Ekonomеtrik modеl tuzish jarayoni

14.4. Modеl tеnglamalar tizimini yеchish

Qisqacha xulosalar

Nazorat va muhokama uchun savollar

Asosiy adabiyotlar

Internet veb-saytlari

“Biznеs-jarayonlarini modеllashtirish” fanini o‘tishda

ilg‘or pedagogik texnoligiyalarni qo‘llashning o‘ziga xos xususiyatlari

Zamonaviy axborot texnologiyalarini qo‘llab

“11-Mavzu. Biznеsda rеja-boshqaruv qarorlarini optimallash va

bozor tamoyili bo‘yicha modеllashtirish” mavzusida

masalalarni yechish

Izohli lug‘at

Adabiyotlar ro‘yxati

CONTENT
Introduction

Chapter 1. The terms and meaning of business-processes

1.1. Major terms of business-processes

1.2. Business-processes classification

1.3. methods of modeling of business-processes



Chapter 2. Process management of enterprises

2.1. Essential of business-processes management

2.2. Types of processes management

Chapter 3. Internal and external environment of business-processes

3.1. The need to supports of entrepreneurs

3.2. Government support programs of small entrepreneurship

3.3. Government policy on licensing

3.4. Internal and external environment of business-processes

Chapter 4. Reengineering of business-processes

4.1. Essential and need of reengineering

4.2. Types of reengineering and their implementation

4.3. Organization of business-processes reengineering



Chapter 5. Micro and macro business-processes

5.1. Marketing in business, its essential and princips

5.2. The role of marketing in business development

5.3. Research in marketing on the micro level

5.4. Organization of marketing in enterprises of the market economy

Chapter 6. Paradigm of business development in Uzbekistan

6.1. Socio-economic basis of the small business and

entrepreneuralship in Uzbekistan

6.2. The mechanism of small business and private entrepreneurship

activities at enterprises and its improvement

6.3. Support systems of small business and private entrepreneurship

and its government regulation

6.4. Paradigm of small business and private entrepreneurship and

priority tasks

Chapter 7. The principles modeling of business-processes

7.1. Modeling approaches for business activities of enterprises

7.2. The role and importance of business-process modeling

7.3. Models used in business-processes



Chapter 8. Methods of analysis and synthesis of business-processes

8.1. Analysis of business activities performance

8.2. Analysis of production costs

8.3. Profit is the aim of business-processes

8.4. Competition analysis

Chapter 9. Application of economic-mathematical methods and models in

business-processes
9.1. The application need of economic-mathematical methods and

models in business-processes

9.2. The basic task of optimal programming

9.3. The economical need duality problem



Chapter 10. Correlation-regression analysis of business-processes

10.1 Terms and types of interdependence

10.2. Linear regression model

10.3. Nonlinear regression model

10.4. Estimation and analysis of one variable regression model

10.5. Multiple regression. Selection of important variables.

Pair correlation coefficient

10.6. Ways of usage of correlation-regression models in the

economic analysis and forecasting

Chapter 11. The optimal decision making and modeling in the preparation

of business plans

11.1. Elements of planning and planning of entrepreneurs activities

11.2. Planing steps and their types

11.3. Essential, content and work out of business plan

11.4. Business plan preparation and its usage.

11.5. Structure and content of business plan



Chapter 12. Application of information technology in the analysis

of business-processes

12.1. PER - as an instrument for solving economic problems

12.2. Technology of solving transportation tasks in PER

12.3. Solving technology of linear programming tasks in PER

12.4. Outcome analysis

Chapter 13. Information basis of business-processes

13.1. Essential of infirmation, information types in business-processes

13.2. Information system of small business and private entrepreneurship

13.3. Organization of database for small business and private

entrepreneurship

Chapter 14. Standard softwares in the modeling of business-processes

14.1. Usage TSP for econometric modeling

14.2. Characteristics of TSP

14.3. Beginning of econometric modeling

14.4. Solving system of econometric equations

Glossary


Proper characteristics of using new pedagogical technologies on teaching

“Modeling of business-processes”

List of Bibliography

Model program for “Modeling business-processes”



Contents


1 Karimov I.A. Bizning bosh maqsadimiz - jamiyatni dеmokratlashtirish va yangilash, mamlakatni modеrnizatsiya va isloh etishdir. -T.: O‘zbеkiston, 2005.

1 www.intalev.ru/b_p/publication/

2 www.management.ua/business_process/

1 Hammer M., Champy J. Reengineering the Corporation: A Manifesto for Business Revolution. -N-Y: Harper-Collins, 1997

1 http://csm.ru/encyclopedia/analysbp/

1 http://valex.net/articles/process.html

1 Евдокиенко В. Бизнес процессы: Основные понятия. // Экперт, 2004, № 5

1 Флорова Г.Н. Сущность процессного подхода. /Менеджмент, №5, 1995

1 http://www.consulting.ru/ К.Тумай. Имитационное моделирование бизнес-процессов. Как отображаются характеристики процессов при моделировании.

1 http://www.management.ua/ Кугаенко В. "Процессный подход – революция в управлении?"

1 www.lynx.ru/ERP/symix/SyteGuide.html. Tadbirkorlik va biznes jarayonlari bo‘yich ma’lumotlar olishni ta’minlaydi.

1 www.allinsurance.ru. Biznes jarayonlarining ichki va tashqi muhiti bo‘yich ma’lumotlar olishni ta’minlaydi.

1 Морган Ж. Реинжиниринг в компаниях. –М.: Альпина Публишер, 2002.

2 Ойхман Е.Г., Попов Э.В. Реинжиниринг бизнеса. -М.: Финансы и статистика, 1997

1 Николенко Н.П. Реинжиниринг бизнес- процессов страховой компании. -М.: Страховое ревю, 2005.

1 www.lynx.ru/ERP/symix/SyteGuide.html. Korxonalarda marketingdan foydalanish bo‘yicha maqolalar olish imkonini beradi.

1 “Bozor islohotlarini chuqurlashtirish va iqtisodiyotni yanada erkinlashtirish sohasidagi ustuvor yo‘nalishlar amalga oshirilishini jadallashtirish chora-tadbirlari to‘g‘risidagi ” O‘zbekiston Respublikasi Prezidentining Farmoni. //“Xalq so‘zi . 15 iyun, 2005 y.

2 “Mikrofirmalar va kichik korxonalarni rivojlantirishni rag‘batlantirish borasidagi qo‘shimcha chora-tadbirlar to‘g‘risida”. O‘zbekiston Respublikasi Prezidentining Farmoni. //“Xalq so‘zi. 20 iyun, 2005 y.

1 www.center.neic.nsk.su/page_rus/bmodel.html. Turli firmalarda biznes modelini tanlashda marketing tadqiqotlarini o‘tkazish bo‘yicha ma’lumotlar olishni ta’minlaydi.

1 www.cis2000.ru/publish/books/book_56/ch32.shtml. Firmalarda marketingdan foydalanish bo‘yicha ma’lumotlar olishni ta’minlaydi.

1 www.cer. uz. O‘zbekistonda kichik biznes va xususiy tadbirkorlikning rivojlanishi bo‘yicha ma’lumotlar olishni ta’minlaydi.

1 www.uzland.uz/bs/f1bid1162.html. Resuplikada kichik biznes va xususiy tadbirkorlik bo‘yicha ma’lumotlar olishga imkon beradi.

1 www.solver/ru/products/itprod/125/aris/html. Korxonalarda matematik modellardan foydalanish masalalari bayon etilgan.

1 www.interface.ru/rtcs/cs018-06.html. Matematik modellashtirish masalalari yoritib berilgan.

1 www.center.neic.nsk.su/page_rus/bmodel.html. Biznes jarayonlarida qo‘llaniladigan modellar keltirilgan.

1 www.1c-audit.ru/misc/review/modeling_business_processes.htm. Biznes faoliyati va uning natijalari to‘g‘risida ma’lumotlar olishni ta’minlaydi.

2 www.interface.ru/rtcs/cs018-06.html. Biznes-jarayonlarini tahlil qilish usullari to‘g‘risida ma’lumotlar olishni ta’minlaydi.

1 www.soft.uip.ru/SADT/reengineering2.html. Biznes korxonalari foydasining ishlatilish yo‘nalishlari bo‘yicha maqolalar mavjud.

2 www.solver/ru/products/itprod/125/aris/html. Biznes korxonalari foydasining ishlatilish yo‘nalishlari bo‘yicha maqolalar mavjud.

1 www.sp.krasnoyarsk.edu/data/events/sem2.html. Biznes jarayonlarini modellashtirish bo‘yicha seminat materiallarini ko‘rib chiqish imkonini beradi.

1 www.citmgu.ru/show_course.php?course_id=176.html. Iqtisodiy-matematik modellashtirish bo‘yicha maqolalar olish mumkin.

1 www.lynx.ru/ERP/symix/SyteGuide.html. Optimal dasturlash bo‘yicha ilmiy maqilalar olish mumkin.

1 www.management.com.ua/bpr/bp2027.html. Chiziqli dasturlash usulining ikkilangan masalalari bo‘yicha ma’lumotlar olish imkonini beradi.

1 www.lynx.ru/ERP/symix/SyteGuide.html. Biznes jarayonlarida statistik usullarni qo‘llash bo‘yicha ma’lumotlar olishni ta’minlaydi.

1 www.document.ru/education/mbus_doc.html. Bog‘lanishlar bo‘yicha maqolalarni olishni ta’minlaydi.

1 www.bolero.ru/product-22422499.html. Korrelyatsion va regression tahlil bo‘yicha maqolalar mavjud.

1 www.bookhouse.com.ua. Ko‘p omilli korrelyatsion va regression tahlilga oid elektron adabiyotlar mavjud.

1 www.academy.it.ru/edu/data/events/sem2.html/ Korxonalar faoliyatini bozor munosabatlari sharoitida rejalashtirish bo‘yicha ma’lumotlar olishni ta’minlaydi

1 www.management.com.ua/bpr/bp2027.html. Aniq korxonafa tuzilgan biznes-reja keltirilgan va tahlil etilgan.

1 www.lynx.ru/ERP/symix/SyteGuide.html. Biznes jarayonlarida kompyuter texnologiyalarini qo‘llash bo‘yicha ma’lumot olish mumkin.

1 www.soft.uip.ru/SADT/reengineering2.html. Transport masalasini yechish texnologiyasi keltirilgan.

1 www.rabota.com.ua. PER dasturida ishlash bo‘yicha uslubiy ma’lumotlar keltirilgan.

2 www.solver/ru/products/itprod/125/aris/html. Iqtisodiy masalalarni yechish paketlari keltirilgan.

1 www.citmgu.ru/courses?t3004.html. Biznes jarayonlarida axborotlardan foydalanish bo‘yich ma’lumotlar olish mumkin.

1 www.solver/ru/products/itprod/125/aris/html. Biznes jarayonlarida axborotlarni tasniflash bo‘yich ma’lumotlar olish mumkin.

1 www.freesoft.ru. Rossiya Federatsiyasining o‘quv muassasalari uchun bepul dasturlar sayti.

2 www.bookhouse.com.ua. Kompyuter o‘quv dasturlari bo‘yicha Ukrainaning maxsus sayti.



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