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DirectLine Plus Software Support Services for Red Hat Linux
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| bet | 11/13 | | Sana | 21.03.2017 | | Hajmi | 161,5 Kb. | | #570 |
DirectLine Plus Software Support Services for Red Hat Linux
For customers needing expert assistance with server software, Dell offers optional, customized toll-free priority access software support for PowerEdge servers and PowerApp appliance servers. With Dell and Red Hat, customers may select from a variety of support offerings based on their needs.
Red Hat Linux DirectLine Plus from Dell includes enhanced support with full 24x7 coverage and a guaranteed response time of 1 hour for critical issues and 2 hours for non-critical issues - or the resolution is free (The guarantee does not apply to Red Hat Linux support or single resolutions purchased individually.) DirectLine Plus applies to either factory-installed or customer-installed software.
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