Start-up/conversion: 4 hours of Network/Security Support
4 hours of Web Administrator Support
4 hour of Database Administrator Support
Ongoing: 2 hours/month of Web Administrator Support
2 hours/month of Database Administrator Support
Optional: Write Special Programs
If existing functionalities within CRS Plus and Prep Plus are not sufficient to meet the needs of the registry, the registry may require IT personnel staff to manipulate files and data and to create specialized reports. This may entail access to a programmer if the registry needs to perform special manipulation of files and data outside of the normal data flow in Prep Plus and CRS Plus.
Ongoing: Number of hours locally determined depending on tasks
Optional: Install and Administer Applications on the Terminal Server
The CRS Plus, Prep Plus, and eMaRC Plus applications can be installed in the terminal server environment (Windows terminal server or Citrix application server), which eliminates the need to install these applications on individual workstations. Because of reduced need for IT support, installing applications in the terminal server environment is recommended if such an environment is available.
If applications are installed
on the terminal server, the IT personnel administering the server should be available for subsequent application upgrades and for maintenance of user accounts on the terminal server.
Start-up/Conversion: 8 hours of Terminal Server Administrator Support
Ongoing: 4 hours/month of Terminal Server Support
