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HVPR - Review closed referrals for firm/branch
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| bet | 11/13 | | Sana | 21.03.2017 | | Hajmi | 39,41 Kb. | | #931 |
HVPR - Review closed referrals for firm/branch
The firm has the ability to go to this referral history screen and view all of the closed referrals by branch number and referral type. Key your firm and branch numbers, and the letter corresponding to the type of referral you want to review. Press Enter to view the referrals.
You can now review your list of closed referrals. Use the SELECT SEQ_NUM field at the bottom of the screen to request detail on a specific referral.
HVPR - Screen 3 - Review a plan Development Referral
On screen three, you can see the recommended outcome made by the VRC. You can also view the actual outcome entered by the claims manager.
From this screen, press Enter to return to the sequence number list of referrals. Press F10 to return to the screen where you can key firm and branch and type of referral to view more closed referrals.
Press F12 to exit the system.
UVRS - Select Referrals for a Specific VRC (Update/Review Referrals)
Note: users in the firm dual role can access UVRS but will not have update capability (which causes confusion for some users. The dual role users would have to log off of LINIIS and then log back in and select the voc counselor access role to have update ability enabled
Key UVRS in the command line in the lower left hand corner and press Enter. Key your service provider ID number. Press Enter again to bring up your referral list.
The second screen will display a list of all open referrals to a VRC. Key a number in SELECT SEQ-NUMBER to make your vocational recommendation. Press Enter to go to the next screen.
At the update screen, key a ? in the recommended outcome field and press Enter. This will bring up a list of possible outcomes for the type of referral selected. There are several pages to this list. Press Enter until you find the desired outcome. Place the cursor on the selected outcome on the list and press Enter. It will enter it on the screen for you. Click on Enter to update the referral. When the referral has been updated, you will be returned to the first screen that lists all your referrals (UVRS). If the screen did not return, the referral was not updated.
You are able to change the outcome code and dates until the claim manager closes the referral. The referral will remain on your referral screen until the claim manager closes the referral.
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