• Introduction
  • INDICATORS
  • Global Indicators Workshop on Community Access to icts Mexico City, Mexico 16-19 November 2004




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    ANNEX VII


    Global Indicators Workshop on Community Access to ICTs

    Mexico City, Mexico

    16-19 November 2004

    ICT community access indicators agreed upon at the Regional Workshop 2003 (http://www.itu.int/ITU-D/ict/mexico03/index.html)

    Introduction


    Community connectivity policy has currently been implemented worldwide through universal access mechanisms involving community centres where the general public can use Internet and digital communication services. It is thus important to identify indicators capable of describing universal access and universal service in order to measure them and set targets in the context of ICT and national policy development.

    Universal service

    The following minimum indicators should be available for universal service.

    Households with:


    Indicator

    Number

    %

    Electricity







    Radio







    Television







    Telephone:
    – only fixed
    – only mobile
    fixed and mobile







    Computer







    Internet access







    [Pay TV]







    These data should generally be obtained from National Statistics Offices, which carry out periodical censuses and various surveys, in order to provide such figures and keep them up to date. If such data are not gathered, it is recommended that National Statistics Offices should include them in their censuses or surveys.

    Universal access

    Universal access relates to the number of people in a country covered by information and communication technologies, to which end the necessary infrastructure is required for the provision of the various services which constitute these new technologies. Universal access may be guaranteed in various ways, one being through public Internet access centres.



    Public Internet access centre

    Definition

    A public Internet access centre (PIAC) is a site, location, centre of instruction at which Internet access is made available to the public, on a full-time or part-time basis. This may include digital community centres, Internet cafés, libraries, education centres and other similar establishments, whenever they offer Internet access to the general public. All such centres should have at least one public computer for Internet access. It is very useful to classify centres by type, as illustrated by way of example in Figure 1. A further breakdown into private and governmental establishments is also necessary.





    Digital community centre

    Definition

    A digital community centre (DCC) is a place where the public can access Internet services from terminal facilities placed at their disposal. A DCC should offer equitable, universal and affordable access.

    Minimum requirements for a PIAC to be considered as a DCC:

    At least two computers

    • A minimum connection speed to the Internet service provider (ISP) of 64 Kbps per centre, with an acceptable amount of bandwidth available to users.

    • At least one printer.

    • Support and maintenance.

    • Minimum opening hours per week: 20 hours.


    INDICATORS


    Number of localities with PIACs

    This is the number of localities with PIACs. This indicator should be given by number or range of inhabitants. Also, governmental and private PIACs should be identified, with both absolute and relative values. Figure 2 shows a typical example (case of Mexico), although each country may classify data according to its own specific characteristics and statistics.



    Percentage of the population with access to a PIAC

    Figure 2













    PIAC coverage




    Locality by range of inhabitants

    Number of localities

    Population

    Governmental

    Private

    Total

    Percentage













    Locali-ties

    Population

    Locali-
    ties


    Population

    Locali-
    ties


    Population

    Locali-
    ties


    Popul-ation







    199 369

    102 377 645

    2 465

    4 389 517







    2 593

    70 138 808

    1.3%

    68.5%

    Urban

    > 500 000
    50 000-499 999
    10 000-49 999
    2 500-9 999

    30
    148
    572
    2 291

    27 081 194
    27 732 016
    12 591 472
    11 287 222

    30
    140
    452
    999

    181 360
    499 238
    974 793
    1 451 538

    30
    148
    572

    na


    27 081 194
    27 732 016
    12 591 472

    na


    30
    148
    572
    999

    27 081 194
    27 732 016
    12 591 472
    1 451 538

    100.0%
    100.0%
    100.0%
    43.6%

    100.0%
    100.0%
    100.0%
    12.9%

    Rural

    1 000-2 499
    500-999
    100-499
    1-99

    5 295
    8 698
    33 778
    148 557

    7 657 632
    5 852 496
    7 696 776
    2 478 837

    509
    196
    86
    53

    787 011
    294 383
    127 985
    73 209

    na
    na
    na
    na

    na
    na
    na
    na

    509
    196
    86
    53

    787 011
    294 383
    127 985
    73 209

    9.6%
    2.3%
    0.3%
    0.0%

    10.3%
    5.0%
    1.7%
    3.0%

    Note: It is assumed that Internet access is available in all urban localities covered by private PIACs.
    Telmex provides Internet access service in all urban localities (3 043).

    This indicator measures the number of inhabitants who enjoy PIAC coverage as a proportion of the total population of the country. It is considered that when a locality has at least one PIAC then the entire population in the community will be covered by that PIAC.

    Users

    Whereas the number of households with access to ICTs and ICT coverage reveal the number of potential users of the technologies, we have to count the actual number of users. This should be broken down according to the number of users utilizing the PIACs. The only reliable way of obtaining this information is through surveys carried out by National Statistics Offices or specialized companies.



    Number of Internet users through PIACs

    This is the number of people who use the Internet from PIACs, taking into account the technical records used in the different surveys. The data should at least show the age of the users and the frequency with which they use the service, for better international comparison.

    The following data are suggested as an example:

    Public Internet centre users:

    Number of Internet users: 1 585 000


    Percentage accessing Internet from public centres: 38%
    Number of users accessing Internet from public centres: 602 300

    Usage indicators

    1) Potential population = A potential DCC user is anyone of age 6 years or more.

    2) Target population for DCC services = Potential population minus Number of non‑community Internet users.

    3) Actual usage = Actual users/Target population for DCC services (an actual user being one who accesses Internet at least once a month).

    4) Average DCC usage rate = Total DCC usage time/Total available DCC time.

    5) DCC density in rural areas = (Number of DCCs in rural areas/Target population in rural areas) x 1 000 inhabitants.

    6) DCC density in urban areas = (Number of DCCs in urban areas/Target population in urban areas)  1 000 inhabitants.

    Infrastructure indicators

    Total number of DCCs.



    Total number of computers in DCCs.

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    Global Indicators Workshop on Community Access to icts Mexico City, Mexico 16-19 November 2004

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