Sample Business Plan Private Communications Corporation (pcc)




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Product Description


The Company has developed a unique telephone service which enables consumers to engage in two-way telephone conversations, using ordinary telephones, without either party having to risk disclosing their true phone numbers.

PCC's first product, directReach, will be launched in April 1997. Employing a sophisticated switching system and proprietary software, the Product will enable customers to receive telephone calls on any designated telephone line, through a toll-free number and private extension. The Product provides three important benefits that address the target end user's needs: privacy, flexibility, and convenience.

The Product is a full-featured call management service that supports multiple extensions, several call handling options, and voice mail. When a customer establishes an account, he or she is granted a personal extension number that can be assigned to a specific telephone number such as a home, office, or cellular number. By giving others the extension number, in conjunction with the directReach toll-free number, the customer is able to receive phone calls and engage in totally private, anonymous telephone conversations.

The service is fully customizable, allowing the customer to configure the service to meet his or her unique needs. The user controls all Product features through a complete management system on the Web or through an easy to use Interactive Voice Response (IVR) telephone interface. Through this control system, the customer can easily:



  • Register and activate the product using a credit card

  • Specify the receiving number, and modify that number at any time

  • Program different receiving numbers for different times

  • Terminate an extension and obtain new extensions

  • Customize voice mail and check for new messages

  • Review account usage and change monthly calling plans

The software programming and product design are proprietary to PCC. This allows the Company to offer such important features as ease of use, flexibility, and convenience for both the caller and the customer. By enabling the customer to access all features through an easy to use interface, the customer can have complete control over the calls he or she receives. The ability to change a number of calling options allows customers to adapt the service to their schedules and needs each day. In addition, customers and their acquaintances may call one another at any time, without having to first prearrange or coordinate a call.

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Sample Business Plan Private Communications Corporation (pcc)

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