• What corporate card information is stored on the Mobile device
  • If the company uses a ghost card, can the user use it for the mobile app
  • If a company uses only ghost cards for booking travel, can a user book travel if only a ghost card is available
  • What functionality is available for travel managers (trip approvers) with regards to trip approval?




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    What functionality is available for travel managers (trip approvers) with regards to trip approval?


    Travel managers can approve trips.
          1. Do mobile bookings that require manager approval trigger the approval email?


    Just like the web version of SAP Concur, the trip is flagged for approval, it is placed in the approval queue, and the manager is sent an approval email.
          1. What corporate card information is stored on the Mobile device?


    The only piece of card information that is held on the mobile device is the name the user has set up for the corporate card (in Profile in the web version of SAP Concur) and the last 4 digits. The full card number is never displayed on the device.
          1. If the company uses a ghost card, can the user use it for the mobile app?


    Yes. It will be presented to the user as a form of payment. The user can use it or any other card that is listed in their profile.

    1. A ghost card is a specific type of company credit card.
          1. If a company uses only ghost cards for booking travel, can a user book travel if only a ghost card is available?


    Yes.
          1. Sometimes, a TMC can affect a client's ability to use a feature. For instance, if a TMC partner does not support a particular feature, then that feature is not available to the client. Is this the case with the mobile app?


    The only feature that TMCs can affect is the ability to book flight if the TMC uses Sabre.

    TMCs can enable non-SAP Concur clients to use the SAP Concur mobile app by sending itineraries to the SAP Concur itinerary database using web services. For additional information about web services, refer to the SAP Concur Customer support portal.



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    What functionality is available for travel managers (trip approvers) with regards to trip approval?

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