• Step 1: Inserting your USB token or smart card
  • Step 3: Selecting your internet options
  • Select Intermediate Certification Authorities.
  • Step 5: Setting the Privacy Settings
  • Step 6: Deleting the browsing history
  • For more information
  • Configuring your Chrome browser for a Windows pc




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    Configuring Chrome for your USB token or smart card 2032 (Windows XP/Windows Vista/Windows 7)

    If you’ve already installed your PKI Certificate and it isn’t working, you may need to configure your browser to successfully transmit and receive data. This involves checking to make sure your Chrome browser is configured.


    This step-by-step guide will help you if you use one of the following operating systems:


    • Windows XP

    • Windows Vista

    • Windows 7

    This guide has been written using Chrome Version 28.0.1500.95. If your computer has a different version of Chrome, there may be slight differences getting to the dialog box required.


    If at any time you need help, please contact the eBusiness Service Centre on 1800 700 199*.
    *Call charges apply from mobile and pay phones.


    Step 1: Inserting your USB token or smart card

    Insert your USB token or smartcard into a spare USB port on your computer.


    You’re ready to go once the light remains a constant green. This can take up to 10 seconds.

    Step 2: Finding out your Chrome version

    Open your Chrome browser.



    Select the ‘Customise and control Google Chrome’ icon in the top right hand corner of the browser.
    Select the ‘About Google Chrome’ option. The version number is displayed.

    Step 3: Selecting your internet options




    Open Chrome and select the ‘Customise and control Google Chrome’ icon in the top right hand corner of the browser.
    Select the ‘Settings’ option. The settings are displayed.

    Step 4: Checking that your PKI Certificates are installed

    Select ‘Show Advanced Settings’ option. The Advanced Settings are shown. Select ‘Manage certificates’ button. The Certificates dialog box is displayed. Select ‘Personal’ tab. Your name will be displayed.





    Select Intermediate Certification Authorities.

    Two Medicare Australia Organisation Certificates with expiry dates of 2016 and 2022 will be displayed.






    Select Trusted Root Certification Authorities.

    One Medicare Australia Root Certificate with an expiry date of 2026 will be displayed. Select Close.

    If the Intermediate/Trusted Root Certification Authorities aren’t displayed, you’ll need to install the chain of trust. Instructions are available at


    • http://www.medicareaustralia.gov.au/provider/vendors/pki/index.jsp#N100BC




    Step 5: Setting the Privacy Settings

    Select Privacy.


    Select the ‘Content settings’ button.

    In the ‘Pop-ups’ section, ensure ‘Allow all sites to show pop-ups’ is selected. Select the ‘Done’ button to save.

    Step 6: Deleting the browsing history




    From the left hand side menu select ‘History’.
    Select ‘Clear browsing data’. The browsing history dialog box is displayed.


    Tick the following:

    • ‘Clear browsing history’


    • Clear download history’

    • Delete cookies and other site and plug-in data’

    • Empty the cache’

    Select the ‘Clear browsing data’ button. The selected history is deleted. Close and reopen Chrome.

    Your USB token or smart card is now ready to use on your computer.

    For more information

    Online humanservices.gov.au/pki


    Email ebusiness@humanservices.gov.au


    Call eBusiness Service Centre on 1800 700 199*.

    *Call charges apply from mobile and pay phones.










    Download 205.63 Kb.




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    Configuring your Chrome browser for a Windows pc

    Download 205.63 Kb.