Configuring your Chrome browser for a Windows pc

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Configuring Chrome for your USB token or smart card 2032 (Windows XP/Windows Vista/Windows 7)

If you’ve already installed your PKI Certificate and it isn’t working, you may need to configure your browser to successfully transmit and receive data. This involves checking to make sure your Chrome browser is configured.

This step-by-step guide will help you if you use one of the following operating systems:

Windows XP
Windows Vista
Windows 7

This guide has been written using Chrome Version 28.0.1500.95. If your computer has a different version of Chrome, there may be slight differences getting to the dialog box required.

If at any time you need help, please contact the eBusiness Service Centre on 1800 700 199*.
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Step 1: Inserting your USB token or smart card

Insert your USB token or smartcard into a spare USB port on your computer.

You’re ready to go once the light remains a constant green. This can take up to 10 seconds.

Step 2: Finding out your Chrome version

Open your Chrome browser.

Select the ‘Customise and control Google Chrome’ icon in the top right hand corner of the browser.
Select the ‘About Google Chrome’ option. The version number is displayed.

Step 3: Selecting your internet options

Open Chrome and select the ‘Customise and control Google Chrome’ icon in the top right hand corner of the browser.
Select the ‘Settings’ option. The settings are displayed.

Step 4: Checking that your PKI Certificates are installed

Select ‘Show Advanced Settings’ option. The Advanced Settings are shown. Select ‘Manage certificates’ button. The Certificates dialog box is displayed. Select ‘Personal’ tab. Your name will be displayed.