The AS degree requires the inclusion of a minimum of 15 credits of general education coursework according to SACS, and it must be transferable according to Rule 6A-14.030 (2), F.A.C. At the completion of this program, the student will be able to:
|
Demonstrate proficiency with Internet structure, organization, and navigation. – The student will be able to:
|
Describe the origin of the Internet.
|
Outline the history of the Internet.
|
Describe Internet organization, such as the Internic, domains and requests for comments (RFCs).
|
Describe the structure of the Internet.
|
Differentiate between the Internet and the WWW.
|
Define Internet push technologies, such as e-mail marketing vs. Web page banner advertising.
|
Differentiate among an Intranet site, an extranet site, and an Internet site.
|
Describe and identify several major ethical and legal issues related to Internet use and how they affect intellectual property rights.
|
Describe the World Wide Web (WWW) and identify how it affects personal security and privacy and our society.
|
Describe and differentiate between file types and protocols.
|
Demonstrate the use of typical remote access mechanisms.
|
Describe various sections of a URL.
|
Discuss the use of Internet tools and utilities.
|
Demonstrate understanding of networked environments, hardware, and software. – The student will be able to:
|
Give several advantages and disadvantages of networked and non-networked environments.
|
Describe current network environments and network topologies.
|
Identify and discuss issues such as security, privacy and redundancy related to networked environments.
|
Identify and discuss standardization issues related to naming conventions.
|
List and define layers in the OSI and TCP/IP network protocol models.
|
Identify and describe current relevant IEEE standards.
|
Discuss the nature of IP and MAC addressing.
|
Describe the major functions and requirements of web based server and client hardware and software components.
|
Identify various of specialized servers.
|
Recognize and describe current cable technologies.
|
Describe current wireless technologies.
|
Describe the major functions of network connectivity hardware, such as hubs, repeaters, bridges, routers, switches, and gateways.
|
Describe the hardware needed to connect a LAN to the Internet.
|
Describe the function of network storage devices and other peripherals.
|
Compare and contrast major functions and features of current network operating systems (including directory services).
|
Differentiate between telecommunications and data communications.
|
Compare and contrast digital communications lines and cable characteristics (e.g. ISDN, DSL, T-1, T-3).
|
Perform server installation and configuration activities. – The student will be able to:
|
Evaluate, install and configure software for Web page authoring.
|
Install and configure drivers for NICs and network peripherals.
|
Configure protocol stacks.
|
Configure a server for multiple network protocols and frame types.
|
Configure a server to handle multiple languages for international applications.
|
Install and configure an Internet Web server.
|
Install, configure and set up a proxy server and a gateway.
|
Set up a server for remote access.
|
Address security issues raised by the ability to access server remotely.
|
Discuss the functions of authentication servers, RADIUS, and VPN.
|
Configure e-commerce server and database.
|
Install and configure servers for communications.
|
Plan, test, and integrate server components.
|
Understand, install and configure computer hardware. – The student will be able to:
|
Explain the use of binary numbers to represent instructions and data.
|
Describe the hardware implications of the use of binary representation of instructions and data.
|
Convert numbers among decimal, binary, and hexadecimal representation.
|
Perform binary arithmetic.
|
Identify various data representation schemes (e.g., ASCII, Unicode).
|
Discuss various data types such as signed and unsigned integers and floating point.
|
Identify the major hardware platforms.
|
Describe distinguishing features of the major hardware platforms.
|
Describe the functions of major hardware components of a computer system.
|
Recognize and correctly identify computing hardware components.
|
Describe emerging hardware technologies and discuss their potential impact.
|
Implement proper procedures for handling and safeguarding equipment.
|
Perform preventive maintenance tasks on microcomputer systems.
|
Describe procedures for proper disposal of computer components.
|
Set up and configure systems and peripherals.
|
Set up BIOS.
|
Install and configure storage and I/O device interfaces.
|
Install and configure multimedia devices and interfaces.
|
Install and configure network interface cards.
|
Understand, install and configure computer software. – The student will be able to:
|
Describe the functions and major components (e.g., BIOS and task management) of a computer operating system.
|
Identify current operating systems and describe their important features.
|
Use an operating system for activities such as data and file management.
|
Identify current systems utilities and describe their functions.
|
Use system software to perform routine maintenance tasks such as backup, and hard drive defragmentation.
|
Use both stand-alone operating systems and network operating systems on different platforms.
|
Create, use, and maintain system configuration files.
|
Describe and use popular features and functions of the major categories of applications software (e.g., word processing, database, spreadsheet, presentation, email, browsers).
|
Use software produced by multiple vendors.
|
Transmit and exchange data in a multiple vendor software environment.
|
Install and configure operating systems on multiple platforms.
|
Describe procedures for uninstalling operating system software.
|
Install and configure system software.
|
Install, configure and upgrade applications software.
|
Configure software for accessibility by disabled individuals.
|
Describe conflict handling when installing, configuring and upgrading applications software.
|
Install and configure client software for connecting to LANs, WANs, and the Internet.
|
Install and configure client software for client/server and network-based applications (e.g., e-mail, videoconferencing, database).
|
Install internetworking applications on a server and configure clients for network access.
|
Describe the major functions of network client software components.
|
Install and configure client software on multiple hardware platforms.
|
Install and configure drivers for NICs and network peripherals (including printers).
|
Configure the client to support multiple protocols.
|
Install and configure network-based services such as videoconferencing, integrated voicemail/email/fax, large document storage and retrieval.
|
Perform enterprise architecture-related tasks. – The student will be able to:
|
Describe the Human-Computer Interaction (HCI) factors that impact the design of a Web page and Web site.
|
Determine the purpose of establishing a Website.
|
Identify the intended audience that will access a Website.
|
Determine user needs including secondary applications including database needs and select appropriate applications.
|
Identify business processes to be automated.
|
Determine client specifications.
|
Determine design standards based on intended audience.
|
Define architecture specifications taking into account constraints (e.g., bandwidth).
|
Establish performance standards and set baseline.
|
Determine security standards that will meet business requirements.
|
Install and configure system based on planning.
|
Perform web design/development activities. – The student will be able to:
|
Describe and use the process of storyboarding a Web site.
|
Describe format, structure and design principles for Web sites.
|
Evaluate Web graphic utilities and creation tools, including those for animated graphics.
|
Identify existing resources and constraints.
|
Evaluate design based on current industry and in-house standards.
|
Create site navigation plan including directory structure.
|
Procure/create and incorporate standard and animated graphics into a Web page.
|
Obtain in-house content and determine needs for secondary content providers.
|
Design page templates to implement on final site.
|
Create a Web page using authoring tools.
|
Code page(s) using current Web programming languages.
|
Check page for cross-browser capability and other access issues.
|
Upload pages and run site analysis.
|
Incorporate sound files onto a Web page.
|
Incorporate a streaming video file onto a Web page.
|
Incorporate a video file for download into a Web page.
|
Create an animated graphic.
|
Perform simple graphic modifications using a graphics utility.
|
Incorporate an e-mail link on a Web page.
|
Incorporate internal and external links on a Web page.
|
Incorporate tables and file transfer capabilities on a Web page.
|
Incorporate handicapped-accessibility options into the Web site.
|
Configure a Web page for Search Engine Optimization.
|
Create a Web form and produce e-mail results.
|
Create a Web database interface.
|
Discuss the issue of ODBC compliance.
|
Perform programming and scripting activities. – The student will be able to:
|
Identify several of the most prominent current programming languages.
|
Characterize the stages of the system development life cycle.
|
Differentiate between two common strategies for problem solving.
|
Describe the program design and development process.
|
Differentiate between structured programming and object-oriented programming.
|
Use procedural and object-oriented constructs of programming, scripting, and/or macro languages to create and test programs.
|
Apply principles of good design and documentation when developing programs.
|
Write scripting code to handle error checking in client forms.
|
Write CGI programs to allow for interactions between the client and server.
|
Use scripting languages to create dynamic web pages.
|
Identify development tools and list in order of complexity of use.
|
Design, review, and test specifications and algorithms.
|
Write program according to specifications and revise based on testing and debugging.
|
Perform testing/troubleshooting activities. – The student will be able to:
|
Describe the use of diagnostic test equipment.
|
Describe features of diagnostic software.
|
Use system, software, and network documentation.
|
Locate and use online documentation resources.
|
Describe effective troubleshooting strategies and techniques to resolve basic hardware, software, and network problems.
|
Recognize and resolve basic hardware, software configuration, and peripheral device problems.
|
Use effective troubleshooting strategies and techniques to resolve network problems, including network interfaces, cabling, or other network components (hubs, switches).
|
Describe appropriate procedures and techniques for disaster prevention and recovery (surge suppressors, UPS, use of anti-virus software, replacement equipment plans, backups of software and data, offsite storage of backup media).
|
Describe appropriate security procedures and practices, including physical security and protection of resources through software measures (passwords, antivirus software, data encryption).
|
Develop testing plan and procedures.
|
Develop a system baseline.
|
Perform capacity testing against system baseline.
|
Evaluate network, database and server performance based on test outcomes.
|
Evaluate client performance based on test outcomes.
|
Assess accessibility standards.
|
Evaluate security system.
|
Conduct ongoing systems analysis and revise system as needed.
|
Discuss obtaining final client approval for implementation and system changes.
|
Perform security activities. – The student will be able to:
|
Complete a security needs evaluation.
|
Design security architecture.
|
Select security protocol.
|
Select and set encryption methodology.
|
Incorporate password protection on a Web page.
|
Incorporate session handling into a Web page.
|
Configure firewall.
|
Perform Website management activities. – The student will be able to:
|
Describe the process of obtaining a domain address.
|
Notify appropriate external search engines of the Web site.
|
Compare features of currently available site management tools.
|
Install and configure Web site management software.
|
Create and maintain a Web site using a Web management tool.
|
Implement appropriate Web site security measures.
|
Use and evaluate the results of a Web site visit-recording tool.
|
Perform e-commerce-related tasks. – The student will be able to:
|
Describe Web e-commerce.
|
Analyze e-commerce models.
|
Develop e-commerce business and marketing plan.
|
Identify components and procedures necessary to process credit card transactions including any security measures.
|
Demonstrate an understanding of the credit card transaction process.
|
Implement shopping cart software.
|
Set up and configure online catalog to market products.
|
Establish transaction storage and reporting system.
|
Publish web site.
|
Perform quantitative analysis activities. – The student will be able to:
|
Determine type/tools available for analysis.
|
Determine traffic patterns.
|
Gather and analyze user data.
|
Make recommendations for site improvements.
|
Demonstrate professional development skills. – The student will be able to:
|
Identify corporate strategies and policies.
|
Maintain professional contact for future projects.
|
Build mentor relationships.
|
Anticipate future industry trends.
|
Utilize life-long learning skills.
|
Review and analyze other industry productions.
|
Use and experiment with the technology.
|
Network with local professionals in the industry.
|
Read industry journals and magazines.
|
Attend seminars, workshops, and tradeshows.
|
Perform Documentation and Technical reference activities. – The student will be able to:
|
Use technical vocabulary appropriately.
|
Locate information in technical references.
|
Prepare technical reports.
|
Describe appropriate documentation procedures and practices.
|
Effectively use locally maintained systems, software, and network documentation.
|
Produce and maintain system documentation, such as inventory, costs, installed software, and procedures.
|
Demonstrate proficiency with Internet structure, organization, and navigation.
|
Maintain visual network documentation, such as cabling diagrams.
|
Describe effective strategies to locate and evaluate technical information online.
|
Cite correctly Internet-based resources.
|
Demonstrate employment skills. – The student will be able to:
|
Identify appropriate attire and grooming for a business office.
|
Identify sources of employment opportunities.
|
Discuss employer expectations regarding attendance, punctuality, initiative and teamwork.
|
Discuss employee rights regarding privacy, discrimination, due process and safety.
|
Explain the importance of having a written job description.
|
List representative jobs and career paths for people trained in the computer networking support area.
|
List several functions of each representative computer service oriented job and career path.
|
Complete employment forms.
|
Classify behaviors considered to be appropriate or inappropriate in a job interview situation.
|
Compose and type a follow-up letter.
|
Compose and type a letter of application and a resume.
|
Compose and type a letter of resignation.
|
Demonstrate job interview skills.
|
Identify methods for securing an employment reference.
|
Perform general organizational computing workplace competencies. – The student will be able to:
|
Follow oral and written instructions.
|
Prepare, outline, and deliver a short oral presentation, including visual aids.
|
|
