The Interaction Media Server appliance is a pre-built Windows Server 2016 server. The server requires more configuration once the server connects to the network. This guide describes the basic installation and configuration process for the Interaction Media Server Appliance.
Interaction Media Server Appliance Installation and Configuration GuideIntroduction 2
About the Interaction Media Server appliance 2
Interaction Media Server appliance contents 2
Safety precautions 2
About this guide 2
For more information 2
PureConnect Documentation Library 2
Interaction Media Server appliance hardware specifications 2
Factory Image Restoration Procedures 2
Interaction Media Server Technical Reference 2
Interaction SIP Proxy Technical Reference 2
Genesys Product Information website 2
PureConnect Testlab site 2
Set up the Interaction Media Server appliance 2
Preliminary hardware setup 2
Complete the Windows server OS installation 2
Add the server to the domain 2
Apply licenses 2
I3_FEATURE_MEDIASERVER_TYPE_STANDARD 2
I3_LICENSE_MEDIASERVER_MAX_MEDIA_ENGINES 2
Media sessions 2
Basic sessions 2
Conference sessions 2
Fax sessions 2
I3_LICENSE_MEDIA_SERVER_G.729_SESSIONS 2
Interaction Text to Speech (ITTS) licenses 2
Acquire an Interaction Media Server license 2
Apply an Interaction Media Server license 2
Apply the Interaction SIP Proxy license 2
Optional post-installation configuration 2
Save an as-configured system state 2
Disable Interaction SIP Proxy 2
Interaction Recovery Module 2
