Microsoft® activesync® version 5 readme file

2. COMPATIBILITY

3. SUPPORTED DEVICES

4. KNOWN ISSUES

5. TROUBLESHOOTING

6. WHAT'S NEW

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  Microsoft® Windows® 2000 Service Pack 4
  
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  Microsoft® Windows® Server 2003 Service Pack 1
  
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  Microsoft® Windows® Server 2003 IA64 Edition Service Pack 1
  
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  Microsoft® Windows® Server 2003 x64 Edition Service Pack 1
  
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  Microsoft® Windows® XP Professional Service Packs 1 and 2
  
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  Microsoft® Windows® XP Home Service Packs 1 and 2
  
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  Microsoft® Windows® XP Tablet PC Edition 2005
  
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  Microsoft® Windows® XP Media Center Edition 2005
  
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  Microsoft® Windows® XP Professional x64 Edition
  
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  Microsoft® Outlook® XP and Microsoft® Outlook® 2003 messaging and collaboration clients
  
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  Microsoft® Office XP
  
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  Microsoft® Office 2003
  
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  Microsoft® Internet Explorer 6.0 or later (required)
  
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  Microsoft® Systems Management Server 2.0
  

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  Microsoft® Windows Mobile Version 6
  
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  Microsoft® Windows Embedded CE 6.0
  
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  Microsoft® Windows Mobile Version 5.0
  
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  Microsoft® Windows Mobile 2003 Second Edition
  
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  Microsoft® Windows Mobile 2003
  
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  Microsoft® Pocket PC 2002, Microsoft® Windows CE OS version 3.0
  
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  Microsoft® Smartphone 2002, Microsoft® Windows CE OS version 3.0
  

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  Please note that if you are upgrading from an earlier version of ActiveSync, you may need to recreate the partnership with your mobile device.
  
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  ActiveSync 4.5 does not support Microsoft Outlook 2000. It is highly recommended that you upgrade to Microsoft Outlook 2003 messaging and collaboration client.
  

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  ActiveSync 4.5 does not support conversion of database files for use on a mobile device. On previous versions, this feature was limited to devices running Windows Mobile software for Pocket PC 2003 and earlier.
  
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  ActiveSync 4.5 does not support conversion of font files for use on a mobile device. On previous versions, this feature was limited to devices running Windows Mobile software for Pocket PC 2003 and earlier.
  
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  The “Get Connected” Wizard does not start automatically when ActiveSync 4.5 Setup is complete. You can continue to access the Wizard via the Connection Settings UI.
  
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  ActiveSync 4.5 does not support synchronization of Mobile Favorites that are nested more than one sub-folder level deep from the root folder.
  

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  ActiveSync 4.5 does not support remote synchronization.
  
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  ActiveSync 4.5 does not support Backup/Restore of mobile device data.
  
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  In order for ActiveSync 4.5 to properly display extended characters in some languages, you might need to change the language that is used for non-Unicode programs.
  

1. 
   From the desktop Start menu, select Settings, select Control Panel, and then select Regional and Language Options.
   
2. 
   In the Regional and Language Options dialog window, select the Advanced tab.
   
3. 
   Choose from the available languages in the Language for non-Unicode programs list, which determines the language that ActiveSync 4.5 uses.
   

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  When a device is connected to a PC over an USB connection that goes through an external USB hub, you might experience connection instabilities such as drops in the connection, or an unresponsive desktop PC.
  

• 
  To successfully uninstall ActiveSync 4.5 and reinstall a previous version of ActiveSync on your desktop PC, do the following:
  

1. 
   Uninstall ActiveSync 4.5.
   
2. 
   Open Windows Explorer, navigate to the System32 directory in your Windows directory, and then manually delete the dynamic-link library Rapi.dll.
   
3. 
   Reinstall the previous version of ActiveSync.
   

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  If the desktop PC operating system is upgraded, or if a Service Pack is installed, you must perform a repair installation of ActiveSync in order to enable the expected ActiveSync functionality.
  
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  If you upgrade to Windows Media Player 10 after you have installed ActiveSync on your desktop PC, you must perform a repair installation of ActiveSync. This enables successful Media Synchronization to a Windows Mobile-based device.
  
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  If the desktop PC operating system is Windows XP SP1, EHCI USB 2.0 host controllers might cause unexpected drops in the USB connection between the PC and a device.
  For information about successfully resolving this issue, go to the Microsoft Knowledge Base at http://support.microsoft.com and search for article 822603, entitled "Availability of the Windows XP SP1 USB 1.1 and 2.0 Update."
  
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  You cannot open multiple user sessions simultaneously on a desktop PC that is running ActiveSync.
  
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  If non-Microsoft firewall software is installed and running on your desktop PC, you might need to configure the software to allow the following ports in order for ActiveSync to function: 5678, 5679, 990, 26675, and 5721.
  
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  Sometimes antivirus software that is installed on your desktop PC can conflict with ActiveSync functionality.
  
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  In rare cases, some LAN configuration tools might also conflict with an ActiveSync connection. To enable your Windows Mobile-based device to successfully synchronize with your desktop PC, you might need to disable the LAN configuration tools.
  

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