Intranet Review Toolkit




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Preparing for the review


Before starting the review, become familiar with key pages of the intranet such as the home page, major section pages, most frequently used content, search facility, phone directory and news sections;

Walk through the most frequent tasks that staff carry out via the intranet. For example, you may need to:



This will help you better understand how well the intranet works in practice, when completing common business activities.

Note that it is not necessary to visit every page on the intranet. This is impractical on a large intranet, and even on a modest-sized intranet, it is sufficient to review enough pages to give an overall assessment of the intranet.

The overall goal of the intranet review is to identify key strengths and weaknesses of the intranet as a whole, rather than to identify specific pages which are poorly designed or non-compliant with appropriate standards.



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