Using the commentary
The Intranet Review Toolkit website (www.IntranetReviewToolkit.org) provides a commentary on a growing number of the heuristics. This gives more information and supporting details on the heuristics, as well as linking to relevant articles and resources.
Use the commentary when you are unclear about the reasoning behind the heuristics, or when you need clarifying information. The commentary can also be used to obtain supporting articles for intranet stakeholders, or to gain suggestions on how to implement best-practice solutions in each of the areas.
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