When the Windows Mobile-based Pocket PC device receives a call, the phone will ring and/or vibrate as configured, and a notification bubble will pop up with caller-ID information. You will be presented with the option to Answer or Ignore the call.
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You can do this by either tapping on the buttons or pressing the Call or End hardware buttons.
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If another call is active, you will be presented with handling options. These include switching by placing the call on hold, switching by ending a call, ending both calls, or conferencing the two callers.
Integration at play: Try receiving an incoming call while listening to music on your device. You’ll notice that the call volume is automatically lowered so the ring can be heard. When you pick up the call, the music pauses and picks up again when the call is done.
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SMS Direct Callback
Enhanced SMS support includes an SMS Callback feature that provides additional information and usable options. When an SMS arrives from a contact it shows up as the person’s name rather than the phone number. New usable buttons allow users to respond to SMS messages more quickly and efficiently. Smarter notification bubbles in Windows Mobile 2003 increase the number of actions a user can take directly from the notification.
Integrated Applications
Wireless E-Mail
Wireless integration makes the Pocket PC inbox even more useful. Pocket PCs with integrated voice and data capabilities support both POP3 and IMAP4
e-mail. The setup is the same as with a Windows Mobile 2003 Pocket PC-based device, but the experience is now wireless.
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F
or many computer users, setting up their e-mail account properly can be daunting. The Pocket PC goes a long way toward removing that hurdle with its automated setup process. You will go through the creation steps now.
(Be sure you have a network connection or your device is cradled.) Tap on Start >Inbox, and from the Accounts menu choose New Account. Enter your e-mail address, and tap on Next.
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W
indows Mobile determines the appropriate ISP settings based on the domain portion of your e-mail address. Tap on Next, fill in your user information and tap on Next again.
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You may want to give the new service a more meaningful name and, if
Automated configuration works for more than 85 of the nation’s top ISPs. Still, there will be some cases in which you must configure the
e-mail service manually.
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creating an IMAP4 account, change the service type. Tap on Next. The mail server fields are already filled in for you. You’re done, so tap on Finish. (If you want to adjust the advanced e-mail settings, such as how often to check for mail or whether the inbox should download headers only or the full message, tap on Options.)
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L
ike most people’s inbox, your inbox probably gets inundated with e-mail, and to keep it organized, you may have separate folders for important messages, another for personal e-mail, and even one for jokes. The Pocket PC subfolder synchronization lets you keep that same tree structure intact on the Pocket PC. To see this, create a new folder or two in desktop Outlook, then copy several messages to them. Right-click on Inbox in the ActiveSync window, and choose Settings.
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Each new folder will have a check box beside it. Check the folders you want to s
ync with the Pocket PC, and then click on OK.
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I
f your device is in its cradle, synchronization happens immediately. Otherwise, you will need to synchronize manually (see steps below) and then tap on Inbox to reveal the Show menu. The new folders will be part of the list, and your message will be there, just as on the desktop. 
Windows Mobile 2003 with integrated voice and data capabilities supports personal (POP3) and corporate e-mail (IMAP4) out of the box. For a more complete corporate mail solution, Microsoft offers Microsoft Exchange Server 2003, which extends Exchange e-mail across wireless networks and, with Server ActiveSync technology, provides over-the-air synchronization of Contacts, Calendar and Inbox to Windows Mobile 2003-based devices. Where available, this can be done through high-speed, packet-based data services. There are various e-mail redirector solutions offered by some of Microsoft’s industry partners, including Infowave Software Inc., Smartner Information Systems Ltd., Spontaneous Technology and Visto Corp.
Connection Manager
The primary purpose of Connection Manager is to centralize and automate the establishment and management of various kinds of network connections. Connection Manager can handle different types of connections including Wi-Fi connections, PPP (RAS) connections, Point-to-Point Tunneling Protocol (PPTP) connections and NDIS adapters. It can also configure proxy server settings in applications that are capable of using them.
Connection Manager works by abstracting all connection knowledge from the applications themselves. It also auto-disconnects networks when they are idle for a specified time. This frees applications from having to deal with these low-level connection issues.
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To get to Connection Manager, tap on Start >Settings, select the Connections tab, and then tap on the Connections icon. In Windows Mobile 2003, there are two setting selections — My ISP and My Work Network. My ISP lets you set and configure the Internet and personal connections, while My Work Network is used to configure work settings.
Though there isn’t time or sufficient space here to walk through all the possible connection scenarios that Connection Manager can handle, the next steps will show you each of the settings options available to Pocket PC users.
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Imagine you’re away from your desktop and need to configure a dial-up connection to the home office. Click on the Add a new modem connection link under My ISP.
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G  ive the connection a meaningful name (the default name is My Connection), and choose your modem from the drop-down list. (If you don’t have a modem you can pick Hayes Compatible from the list.) Tap on Next, fill in the phone number (with no dashes) field and tap on Next.
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Insert User Name and Password and Domain.
Under the Advanced option, leave the default options for each tab (including General, Port Settings, TCP/IP and Servers) and then tap on Finish.
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Now you’ll define a VPN connection and proxy. Tap on the Add a new VPN server connection link under My Work Network on the main Connection Manager control panel. Name the connection (the default is My VPN), and enter the host information (this is usually provided by your office IT department).
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Add User Name and Password and Domain.
Windows Mobile 2003 for Pocket PC offers native Bluetooth support and configuration.
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T
apping on the Advanced button lets you configure the Pocket PC’s IP address, while the Name Servers tab lets you configure your DNS and Windows Internet Naming Service (WINS) servers. When you are finished, tap on OK. Then click on Finish.
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The last step is to check and set Proxy Settings. From the My Work Network screen, tap on the Proxy Settings tab, and enter the proxy’s options. The Advanced button lets you set individual ports for the HTTP, WAP, Secure WAP and SOCKS protocols. When you’re done, tap on OK.
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For Connection Manager to make the right choices for connecting, your location information must be correct. On the Connections page, tap on the Advanced tab and chose Select Location. Tap on the Select Location button. Check the Use Dialing Rules box (a dialog box will emerge with directions about verifying the correct country/region codes; read it and tap on OK), then select the Home or Work radio button. Select New, then name the location, set the correct country and area code for this entry, and tap on OK to save them.
 
Integrated Applications Inbox Integration With SMS
Many ways to SMS: The ability to send SMS messages has been integrated throughout the device. You can choose to send an SMS message to someone from the phone application (through the Tools menu), from the Inbox (as discussed) or from Contacts via tap-and-hold functionality.
| We have already discussed how wireless corporate e-mail is made possible with Windows Mobile 2003 in combination with Microsoft Exchange Server 2003. Windows Mobile 2003 also provides another wireless text messaging option familiar to many mobile phone users, SMS. In addition to the ability to send an SMS message from Contacts by tapping and holding (as previously shown), SMS is integrated as a new service in the Inbox. Sending and reading messages is just like working with e-mail; the only difference is that SMS messages do not require an Internet connection or any other configuration by the user.
SMS messages live in a dedicated folder accessed through the drop-down menu in the upper left-hand corner of the Inbox’s list view. Let’s send an SMS message:
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Tap on New from within the SMS Inbox. A new message with the To: field will open where you can enter the recipient’s phone number.
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Use your preferred text entry method to create the message. Text can go in the subject field or in the body, or both, but the recipient will only see a message body with a slash to separate the subject and body.
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Once you have composed your message, tap on the Send button.
Received SMS messages are treated exactly like incoming e-mail messages. A notification will pop up and be added to the Notification Well. The Inbox on the Today screen will display a separate count for unread SMS messages. Tap on either notification, and the full message will be displayed.
Notes Integration
Y
ou’ve already learned that call notes can be accessed from the call log. Call notes are also integrated into the Notes application. A new folder titled Calls will be created when the first in-call note is made. You can now create a call note.
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D
uring a phone call, be sure the Phone application is in the foreground (tap on Phone in the Start menu if necessary). Tap on the Note icon in the menu bar. A note will be created with a header containing all pertinent information: the name, the company phone number, and the date and time of the call. Write your note, and tap on OK when you are finished. You will be returned to the Dialer application for the duration of the call.
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You can now access this note by tapping and holding on the entry in the call log and choosing View Note, or by selecting the Calls folder in the Notes application. Notes are named by the contact from the call or, if the caller is not in Contacts, by phone number.
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Prepare your device to synchronize. Open the ActiveSync application from the Start menu on your device. From the Tools menu, tap on Options. Select the second tab labeled Server. Check the boxes to synchronize Calendar, Contacts and Inbox.
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Set up user name and password. Enter Exchange Server in the Server Name field, and tap on Options to set up your user name and password. The options section also has a Rules tab for determining whether the device or the server settings take precedence if there is conflict.
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C  ustomize e-mail synchronization. While the Inbox selection is highlighted, tap on Settings. You now can configure the number of days worth of e-mail to download and how much of each message should initially be downloaded, just as you can do with a service in the Inbox application. Tapping on settings with Calendar highlighted will allow you to specify how many past weeks of events to synchronize.
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Through improved Bluetooth support in the software on Pocket PC devices running Windows Mobile 2003, you can wirelessly synchronize your device without having to configure it. From the Tools menu, tap on Options. Select the third tab labeled Mobile Schedule. In this section you can determine how often you would like your device to wirelessly synchronize during peak and off-peak times and while roaming.
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Initiate the session. With your device out of its cradle, tap on the Sync button on the main screen to initiate a Server ActiveSync session. The Pocket PC software will automatically connect you to the Internet.
Conclusion
This guide has given you a quick look at some of the many enhancements and capabilities of a Pocket PC with integrated and voice capabilities running Windows Mobile 2003 software. We’ve also highlighted how telephony has been integrated into existing Pocket PC applications, including Contacts, Inbox and Notes. Not only is a Windows Mobile-based Pocket PC an excellent PDA, it is a compelling phone. Pocket PCs running Windows Mobile 2003 will become an indispensable mobile device for any mobile professional, but it’s also optimized for enterprise connectivity with VPN capabilities, Server ActiveSync and Terminal Services. Windows Mobile-based Pocket PCs provide users with the most integrated phone and PDA experience on the market, and the difference is intelligent software.
This guide has given you a quick look at some of the many enhancements for Windows Mobile 2003 software for Pocket PCs. Windows Mobile 2003 helps keep you wirelessly connected, organizes your daily schedule, and serves as a multimedia device that allows you to listen to music and read eBooks.
With Windows Mobile 2003 software for Pocket PCs, Microsoft continues its tradition of providing leading technology and innovative and easy-to-use software platforms for the mobile professional. Microsoft is proud of the enhancements in Windows Mobile 2003, notably wireless connectivity, improved messaging, and the creation of a fertile platform for developers to build upon, and hopes you enjoy your experience with Windows Mobile 2003.
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