client faq – The sap concur Mobile App (Android / iPhone / iPad)




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– CLIENT FAQ –

The SAP Concur Mobile App (Android / iPhone / iPad)

April 10, 2020


Questions

General Information and Requirements 1

1.How is the SAP Concur mobile app useful? 1

2.Does the mobile app offer the same functionality as the SAP Concur full-featured, web-based service? 1

3.Why would a traveler need to manage travel, expenses, and requests using their mobile devices? 1

4.How does the SAP Concur mobile app differ from competitive offerings? 2

5.Is the mobile app available only to customers of Travel & Expense or can others, for example, stand-alone Travel customers, use it? 2

6.Can a client make the mobile app available to only certain users? 2

7.In which languages is the SAP Concur mobile app supported? 2

8.Which mobile devices can be used with the mobile app? 3

9.Does SAP Concur support the current Android OS versions on all mobile devices with Android OS? 3

10.Why isn't the mobile app offered for other devices? 3

11.Must the mobile user have access to the Internet? 3

12.If a mobile user has a mobile device but not a data plan, can they use the mobile app? 3

13.Which versions of the SAP Concur mobile app are supported on devices? 3

14.Can one person use multiple devices for the SAP Concur mobile app? 4

15.Can one mobile device be used for multiple people? 4

16.Is there a fee for the mobile app? 4

17.If service is lost, will the device save the activity/expenses that have already been created? 4

18.How does SAP Concur ensure that personal information remains secure? 4

19.Is there a Privacy Statement available on the mobile app? 4





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client faq – The sap concur Mobile App (Android / iPhone / iPad)

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