• The second layer is changing your process.
  • The third and deepest layer is changing your identity.
  • OUTCOME-BASED HABITS IDENTITY-BASED HABITS
  • THREE LAYERS OF BEHAVIOR CHANGE




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    THREE LAYERS OF BEHAVIOR CHANGE
    FIGURE 3: There are three layers of behavior change: a change in your
    outcomes, a change in your processes, or a change in your identity.
    The first layer is changing your outcomes. This level is concerned
    with changing your results: losing weight, publishing a book, winning a
    championship. Most of the goals you set are associated with this level of
    change.
    The second layer is changing your process. This level is concerned
    with changing your habits and systems: implementing a new routine at the
    gym, decluttering your desk for better workflow, developing a meditation
    practice. Most of the habits you build are associated with this level.
    The third and deepest layer is changing your identity. This level is
    concerned with changing your beliefs: your worldview, your self-image,
    your judgments about yourself and others. Most of the beliefs, assumptions,
    and biases you hold are associated with this level.
    Outcomes are about what you get. Processes are about what you do.
    Identity is about what you believe. When it comes to building habits that
    last—when it comes to building a system of 1 percent improvements—the
    problem is not that one level is “better” or “worse” than another. All levels


    of change are useful in their own way. The problem is the direction of
    change.
    Many people begin the process of changing their habits by focusing on
    what they want to achieve. This leads us to outcome-based habits. The
    alternative is to build identity-based habits. With this approach, we start by
    focusing on who we wish to become.
    OUTCOME-BASED HABITS
    IDENTITY-BASED HABITS
    FIGURE 4: With outcome-based habits, the focus is on what you want to
    achieve. With identity-based habits, the focus is on who you wish to
    become.
    Imagine two people resisting a cigarette. When offered a smoke, the first
    person says, “No thanks. I’m trying to quit.” It sounds like a reasonable


    response, but this person still believes they are a smoker who is trying to be
    something else. They are hoping their behavior will change while carrying
    around the same beliefs.
    The second person declines by saying, “No thanks. I’m not a smoker.”
    It’s a small difference, but this statement signals a shift in identity. Smoking
    was part of their former life, not their current one. They no longer identify
    as someone who smokes.
    Most people don’t even consider identity change when they set out to
    improve. They just think, “I want to be skinny (outcome) and if I stick to
    this diet, then I’ll be skinny (process).” They set goals and determine the
    actions they should take to achieve those goals without considering the
    beliefs that drive their actions. They never shift the way they look at
    themselves, and they don’t realize that their old identity can sabotage their
    new plans for change.
    Behind every system of actions are a system of beliefs. The system of a
    democracy is founded on beliefs like freedom, majority rule, and social
    equality. The system of a dictatorship has a very different set of beliefs like
    absolute authority and strict obedience. You can imagine many ways to try
    to get more people to vote in a democracy, but such behavior change would
    never get off the ground in a dictatorship. That’s not the identity of the
    system. Voting is a behavior that is impossible under a certain set of beliefs.
    A similar pattern exists whether we are discussing individuals,
    organizations, or societies. There are a set of beliefs and assumptions that
    shape the system, an identity behind the habits.
    Behavior that is incongruent with the self will not last. You may want
    more money, but if your identity is someone who consumes rather than
    creates, then you’ll continue to be pulled toward spending rather than
    earning. You may want better health, but if you continue to prioritize
    comfort over accomplishment, you’ll be drawn to relaxing rather than
    training. It’s hard to change your habits if you never change the underlying
    beliefs that led to your past behavior. You have a new goal and a new plan,
    but you haven’t changed who you are.
    The story of Brian Clark, an entrepreneur from Boulder, Colorado,
    provides a good example. “For as long as I can remember, I’ve chewed my
    fingernails,” Clark told me. “It started as a nervous habit when I was young,
    and then morphed into an undesirable grooming ritual. One day, I resolved


    to stop chewing my nails until they grew out a bit. Through mindful
    willpower alone, I managed to do it.”
    Then, Clark did something surprising.
    “I asked my wife to schedule my first-ever manicure,” he said. “My
    thought was that if I started paying to maintain my nails, I wouldn’t chew
    them. And it worked, but not for the monetary reason. What happened was
    the manicure made my fingers look really nice for the first time. The
    manicurist even said that—other than the chewing—I had really healthy,
    attractive nails. Suddenly, I was proud of my fingernails. And even though
    that’s something I had never aspired to, it made all the difference. I’ve
    never chewed my nails since; not even a single close call. And it’s because I
    now take pride in properly caring for them.”
    The ultimate form of intrinsic motivation is when a habit becomes part
    of your identity. It’s one thing to say I’m the type of person who wants this.
    It’s something very different to say I’m the type of person who is this.
    The more pride you have in a particular aspect of your identity, the more
    motivated you will be to maintain the habits associated with it. If you’re
    proud of how your hair looks, you’ll develop all sorts of habits to care for
    and maintain it. If you’re proud of the size of your biceps, you’ll make sure
    you never skip an upper-body workout. If you’re proud of the scarves you
    knit, you’ll be more likely to spend hours knitting each week. Once your
    pride gets involved, you’ll fight tooth and nail to maintain your habits.
    True behavior change is identity change. You might start a habit because
    of motivation, but the only reason you’ll stick with one is that it becomes
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