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4 PROFESSIONAL ENGLISH

 
Hardware 
 
Information systems hardware is the part of an information system you can touch – the physical 
components of the technology. Computers, keyboards, disk drives, iPads, and flash drives are all 
examples of information systems hardware.
 
Software 
 
Software is a set of instructions that tells the hardware what to do. Software is not tangible – it 
cannot be touched. When programmers create software programs, what they are really doing is 
simply typing out lists of instructions that tell the hardware what to do. There are several categories 
of software, with the two main categories being operating-system software, which makes the 
hardware usable, and application software, which does something useful. Examples of operating 
systems include Microsoft Windows on a personal computer and Google’s Android on a mobile 
phone. Examples of application software are Microsoft Excel and Angry Birds.
 
Data 
 
The third component is data. You can think of data as a collection of facts. For example, your street 
address, the city you live in, and your phone number are all pieces of data. Like software, data is 
also intangible. By themselves, pieces of data are not really very useful. But aggregated, indexed, 



and organized together into a database, data can become a powerful tool for businesses. 
Organizations collect all kinds of data and use it to make decisions. These decisions can then be 
analyzed as to their effectiveness and the organization can be improved.
Besides the components of hardware, software, and data, which have long been considered the core 
technology of information systems, it has been suggested that one other component should be 
added: communication. An information system can exist without the ability to communicate – the 
first personal computers were stand-alone machines that did not access the Internet. However, in 
today’s hyper-connected world, it is an extremely rare computer that does not connect to another 
device or to a network. Technically, the networking communication component is made up of 
hardware and software, but it is such a core feature of today’s information systems that it has 
become its own category.

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