Configuring Internet Explorer 32-bit for your USB token or smart card 2032
(Windows XP/Windows Vista/Windows 7)
If you’ve already installed your PKI Certificate and it isn’t working, you may need to configure your browser to successfully transmit and receive data. This involves checking to make sure your Internet Explorer 8 32-bit is configured.
This step-by-step guide will help you if you use one of the following operating systems:
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Windows XP
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Windows Vista
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Windows 7
This guide has been written using Internet Explorer 8 32-bit. If your computer has a different version of Internet Explorer, there may be slight differences getting to the dialog box required.
If at any time you need help, please contact the eBusiness Service Centre on 1800 700 199*.
*Call charges apply from mobile and pay phones.
Step 1: Inserting your USB token or smart card
Insert your USB token or smartcard into a spare USB port on your computer.
You’re ready to go once the light remains a constant green. This can take up to 10 seconds.
Open your Internet Explorer browser.
Select Help then About Internet Explorer. The version number is displayed.
Step 3: Selecting your internet options
Select Tools.
Select Internet Options.
Select Content. Select Certificates.
Your name will be displayed.
Select Intermediate Certification Authorities.
Two Medicare Australia Organisation Certificates with expiry dates of 2016 and 2022 will be displayed.
Select Trusted Root Certification Authorities.
One Medicare Australia Root Certificate with an expiry date of 2026 will be displayed. Select Close.
If the Intermediate/Trusted Root Certification Authorities aren’t displayed, you’ll need to install the chain of trust. Instructions are available at
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http://www.medicareaustralia.gov.au/provider/vendors/pki/index.jsp#N100BC
Select Privacy.
Change the Privacy settings to Medium using the drag button. Make sure Turn on Pop-up Blocker isn’t ticked.
Select Advanced.
Make sure Override automatic cookie handling isn’t ticked. Select OK.
Step 6: Adding trusted sites
Select Trusted sites. Select Sites.
.
Insert https://www2.medicareaustralia.gov.au
Select Add.
Select Close.
Select General. Select Delete.
Tick Temporary Internet files, Cookies, History, Form data and InPrivate Filtering data. Make sure Preserve Favorites website data and Passwords aren’t ticked.
Select Delete
Select OK.
Step 8: Setting the Compatibility View
You only need to do this step if you have Internet Explorer version 8 or higher. Select Tools.
Select Compatibility View Settings.
Insert http://www.medicareaustralia.gov.au
Select Add.
Select Close.
Close and reopen Internet Explorer.
Your USB token or smart card is now ready to use on your computer.
For more information
Online humanservices.gov.au/pki
Email ebusiness@humanservices.gov.au
Call eBusiness Service Centre on 1800 700 199*.
*Call charges apply from mobile and pay phones.
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