This procedure on “Trusted Sites” might solve problems with slow response time in getting access to Document Viewer reports, downloading problems, or the print error “Microsoft Internet Explorer – No print control installed printing aborted.”
Possible Solution:
1. Open Internet Explorer (IE).
2. On the main menu bar, select: Tools and then in the drop down box select: Internet Options.
3. Select: the ‘Security tab’ in the dialog box.
4 . Click on the green ‘check mark’ for Trusted Sites, then click on the box for ‘Sites’.
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5. In the text box under ‘Add this website to the zone’:
Enter: https://docview.ais.msu.edu and click ‘Add’.
Then enter: https://ntweb1.ais.msu.edu and click ‘Add’.
Then click ‘Close’.
6. Making sure that Trusted Sites is still highlighted, click on the Custom level button.
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 7. Scroll down through the list looking for the ActiveX controls and plug-ins category.
Set each of the settings under ActiveX Controls and Plug-ins to Enable.
Continue to scroll until you find:
“Websites in less privileged web content zone can navigate into this zone”
NOTE: If you are NOT running under Windows XP operating system (along with Microsoft service pack 2), you might not find these setting in the list.
M ake sure that it is defined as ‘Enable’.
Click OK.
Then click ‘Apply’ to close out of the Internet Options window.
8. Close out of Internet Explorer in order for the changes to
be put into effect.
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 9. If the condition continues, try setting up the trusted sites in the Privacy tab. From the Privacy tab, click “Sites”.
10. In the text box for Address of Web site:
Enter: https://docview.ais.msu.edu and click ‘Allow’.
Then enter: https://ntweb1.ais.msu.edu and click ‘Allow’.
Then click ‘OK’.
11. Close out of Internet Explorer in order for the changes to take effect.
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