Outlook Setup for Home COM Users
version 11.0
I – Configuring Outlook 2003/2007
Requirements
Dial-up, broadband or other Internet connection
Microsoft Office 2003/2007 for IRD Users
Windows XP with Service Pack 1 (SP1) or above
(Microsoft Windows OS not provided by NASA)
Microsoft Office 2003 will work on Windows 2000 (SP3); however, Outlook 2003/2007 cannot connect to NASA COM servers in a secure and reliable way, unless you upgrade to Windows XP. The following instructions will not work unless you have installed Office 2003/2007 and Windows XP.
Before proceeding, make sure that you are using Windows XP and you have installed Service Pack 1 or greater. You can check the version by typing the command “WINMSD” on the Start/Run command as follows:
Look at the first two lines and make sure that you are running Windows XP Professional with Service Pack 1 or greater. In addition, you will need to install the RPC hotfix named Q331320_WXP_SP2_x86_ENU.exe. You must execute this hotfix before proceeding. If you have Service Pack 2 for Windows XP installed, you will NOT need to install this hotfix. Search for Q331320 at http://download.microsoft.com.
Click Start, then Control Panel.
If Control Panel is in Category view, click the Switch to Classic View link on the left
and then double-click the Mail control panel.
If Control Panel is in Classic view, double-click the Mail control panel.
Click on the “E-mail Accounts…” tab.
Select “View or change existing e-mail accounts” and click “Next.”
Click the “Add…” button.
Enter into the field “Microsoft Exchange Server:” the following value: ndjsevs23b.ndc.nasa.gov
Make sure the “Use Cached Exchange Mode” checkbox is selected.
In the “User Name:” field, type your LAST NAME. Do NOT “Check Name” at this point because there are more settings that need to be changed.
Select the “More Settings” button.
The first tab you will see is the general tab. Type in the name that you wish to call this connection. You can name it anything you want. For example, you might want to name it “Microsoft Exchange Server for JSC”.
Make sure the radio button “Automatically detect connection state” is selected”.
Keep the default “30 Seconds Until Server Connection Timeout”.
Select the “Advanced Tab”
Make sure the “Use Cached Exchange Mode” check box is selected.
Select the “Security” tab
Make sure the “Logon network security:” field has Kerberos/NTLM Password Authentication” selected in the drop-down box.
Click the “Connection” tab.
Make sure the “Connect using my Local Area Network (LAN)” radio button is selected if your computer is connected to a cable modem, DSL, EtherNet, wireless or other network.
Select “Connect using my phone line” if you dial into JSC or an ISP.
Make sure the “Connect to my Exchange mailbox using HTTP” checkbox is selected.
Click on the “Exchange Proxy Settings…” button.
In the “Connection settings” group, “Use this URL to connect to my proxy server for Exchange:” field, type in the https:// field the following: mail01.ndc.nasa.gov
The “Connect using SSL only” checkbox should be checked (it may be grayed out).
Make sure the “Mutually authenticate the session when connecting with SSL” is unchecked.
Make sure the “On fast networks, connect using HTTP first, then connect using TCP/IP” is checked.
Make sure the “On slow networks, connect using HTTP first, then connect using TCP/IP” is checked.
If these boxes are not checked, Outlook will attempt to connect using TCP/IP over a local area network and will time out.
In the “Use this authentication when connecting to my proxy server for Exchange:” field, make sure the drop down selected is “Basic Authentication” selected. No other value will work here.
Click “OK” and select the “Remote Mail” tab.
Make sure that “Process marked items” is selected.
Click OK to return to E-Mail accounts, and click “Check Name.”
Enter jsc\username and password if prompted:
If you receive this error, don’t worry. Click “OK” and “Next.”
If you were able to check your name above, select your Mailbox from the “Deliver new e-mail” menu.
Click “Finish.” If you were able to check your name and select your Mailbox, skip ahead to II – Running Outlook
(If you receive the following message, just click “OK.”)
If you were unable to select “Deliver new e-mail” to your Mailbox above, reopen the Mail control panel, “E-mail accounts,” “View or change existing e-mail accounts” and click “Next.”
Enter jsc\username and password if prompted:
Select your Exchange Server (JSC) account and click “Change…”
Click “Check Name.”
Enter jsc\username and password if prompted:
If your last name is not unique, select your account and click “OK.”
Click “Next” to continue.
Select your Mailbox from the “Deliver new e-mail” menu, and click “Finish.”
Click “OK.”
Close the “Mail Setup” and control panel windows.
|
