Isofax variables; how it hooks into the HEC Config Tool
The Name, address, and phone number that appear on the coverpage are taken from the HEC Config Tool’s site page.
The text that appears on the cover page of the fax is handled within the HEC Config Tool on the Legal Tab. This is handled by the client or IC. They can type this in, following the instructions in the HEC Setup Reference Guide at the page on “Setting up a Confidentiality Statement” .
We do let clients customize the confidentiality statement that goes with their electronic fax. This is done via the HEC Config Tool under the Legal Tab. That verbiage will print on the fax coversheet.
The following instructions are taken from the HEC Setup Reference guide to be used by our clients and ICs.
To set up a fax confidentiality statement: 1. Open the HEC Configuration Tool (see “Opening the HEC Configuration Tool” on page 119). 2. In the HEC Configuration window, select a site from the list (left pane), and click the Legal tab. The Confidentiality Statement pane appears on the right as shown in the following example. From this pane, you can add, modify, or delete a fax confidentiality statement. 3. In the Confidentiality Statement pane, type or delete the desired text. Do not use any special characters (such as apostrophes or ampersands) except commas and periods. 4. On the Site menu, click Save All to save your settings.
Isofax example of Cover Sheet with Chart.
This is the cover page included when you fax out of HEC. Notice the Confidentiality Disclaimer section contains the verbiage from their Legal Tab. See the following page for explanations about the various Arrows.
Things to notice about this cover sheet:
Red Arrow
The header line is created by the entries in the $ISOFAXHOME/mcesson/config/conf.mckesson file from the parameter called header_string Below is an example.
But they ran out of space to display everything beyond the -3711 phone number (like pg of pg).
## Fax page header. Custom for each client
header_string="\d Fax: <308-635-3711#> Page \p of \P"
Orange Arrow
The Name, address, and phone number are taken from the HEC Config Tool’s site page.
Green Arrow
The person or clinic listed in the To section is either selected from the list when faxing, or the user selected free text and entered a name that was not on the contact list. The fax ID and date/time are generated by the system..
Black Arrow
This is the Chartview the person faxing selected. It can be MDView, CoderView, EDView, etc
Blue Arrow
This is the reason/comment the person entered into the HEC popup box when faxing the Chart. They can be as brief of descriptive as they’d like.
Purple Arrow
The Confidentiality Disclaimer section contains the verbiage from their HEC Config Tool on the Legal Tab
One thing you can’t see on this fax example are from entries from the parameter called local_fax_number also in the $ISOFAXHOME/mcesson/config/conf.mckesson file
Sort of like putting callerid on the fax, so HMM and other fax machines can ‘trust’ it as an inbound fax.
So if you get a request to insert a TSID just update the local_fax_number with whatever the client tells you it needs. It could be something like:
local_fax_number="Deaconess" or local_fax_number="651-697-5510"
Below is the bottom of an Fax Viewer example of them wanting the TSID to be 610-954-6911.41.
They want it to display this phone number (TSID) for HMM purposes.
This is in the $ISOFAXHOME/mcesson/config/conf.mckesson file
## Fax page header. Custom for each client
header_string="\d My Hospital Page \p of \P"
local_fax_number="610-954-6911.41"
##########################################################################
And this is the end result of what appears at the very bottom of the page. See the blue arrow.
Isofax example first page of Chart.
Here’s the second page of the fax, out of four, following the cover sheet. Notice the header line.
No More Setup Needs To Be Done Beyond This Point
Remove any ‘old’ pending faxes From the $ISOFAXHOME/work dir
At a client site the Isofax service was shut down to stop faxing. But people in the app still clicked to send a fax. I'd like to remove these fax requests that have built up in the queue as they are over a week old and will be confusing if sent out.
The files listed under /u/Isofax/work are the ones that are waiting in the queue to be sent. They begin with C_ and T_ and are related back to each other, notice their last several digits match up.
While the Isofax service (Isofax.init.d stop) is still inactive do a ‘remove’ on these files.
isofax@caremgr:/u/isofax/work>ls
C_1197274559_0 C_1197274575_0 C_1197274591_0 T_1197274571 T_1197274587 exception_log
C_1197274560_0 C_1197274576_0 C_1197274592_0 T_1197274572 T_1197274588 fax_log
C_1197274561_0 C_1197274577_0 C_1197274593_0
isofax@caremgr:/u/isofax/work>rm C_*
isofax@caremgr:/u/isofax/work>rm T_*
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