ISSN: 2776-0979, Volume 3, Issue 11, Nov., 2022
907
broader. At the same time, the introduction of digital technologies can significantly
improve the industry - both organizationally and technologically.
At present, high hopes are associated with the fact that the introduction of new ICTs
will improve technological processes and improve product quality,
optimize the
organization in various fields of activity, and finally contribute to improving the health
and quality of life of people. The World Bank World Development Report 2021 lists
the following dividends from digital transformation [2]:
• Growth of labor productivity;
• Increasing the competitiveness of companies;
• Reduction of production costs;
• Creation of
new jobs;
• Better satisfaction of people's needs;
• Overcoming poverty and social inequality.
Thus, new technologies benefit businesses, individuals and society as a whole.
However, the negative consequences of digital transformation are already obvious.
What's more, without effective "analogue augmentations," opportunities can turn into
problems, the World Bank warns. They consider the main “analogue additions” to the
digitalization process to be the regulatory framework that
ensures a high level of
competition; population skills to use new technology; accountable institutions [3].
The World Bank in its report highlights the following digitalization risks [5]:
• Cyber danger;
• The possibility of mass unemployment;
• The growth of the "digital divide" (a gap in digital education, in terms of access to
digital services and products, and as a result - a gap in the level of well-being) between
citizens and businesses within
countries, as well as between countries.
Experts also note that due to the spread of new ICT, the time for making decisions is
reduced, so the number of erroneous decisions may increase. Implementation
requires mass standardization, and this leads to excessive homogeneity. A handful of
powerful companies can gain an unnatural competitive advantage. In addition, there
are opportunities
for total surveillance, and people may lose the ability to
interpersonal communication. Finally, the unfolding "robot wars" cast doubt on the
existing laws of military operations [4].
To this list, in our opinion, should be added the growth in electricity consumption and
the aggravation of all the negative phenomena associated with it.
One of the successful representatives of the American Internet community, A. Keen,
sees the danger of digitalization in job
cuts and deindustrialization, the growth of
social instability and
deepening social inequality, the global epidemic of Internet
