The intranet should have a clear visual ‘identity’, and a consistent page layout that assists staff to find and understand information. This includes the overall page designs, and the structuring of information on the page, and the site’s look-and-feel.
Content on the intranet must be useful, accurate and up-to-date. It should also be easily understood by staff, and written in a way that reflects the online medium. Issues such as accessibility for disabled staff should also be addressed.
