Software Installation Troubleshooting Techniques

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This section includes troubleshooting tips for the following scenarios:

For most issues, you should start by utilizing the tools described earlier to gather information about the problem you are troubleshooting.

Take the following steps to help isolate the problem:

Check the Application section of the Event Log for any errors from Application Management, Userenv, and MsiInstaller.
Turn on verbose Software Installation and Windows Installer logging and examine the generated log files for errors.
Run the addiag.exe resource kit tool and save the output in a text file. Use this information as a reference about the current configuration while troubleshooting.

Keep the information you have gathered in the above steps as a reference when troubleshooting the following scenarios.

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