If you do not see the expected application listed in Add/Remove Programs, verify the following:
Which category is being displayed? Choose All Categories to see every available application.
Is the application marked as Do not display this package in the Add/Remove Programs control panel?
Are there multiple domain controllers in the domain? If so, you may need to wait for replication of Active Directory data before the application is visible in Add/Remove Programs.
If you do not see any applications listed, verify the following:
Have you logged in successfully at least once to have the policy applied?
If you see the expected application listed, but clicking Add results in the install failing, verify the following:
Are there multiple domain controllers in the domain? If so, you may have to wait for file system replication of the SYSVOL share before the application can be installed.
If no applications are listed verify your computer is not a Terminal Server running in Application Server mode. Software distribution is disabled in this case.
To enable software distribution, make sure the Terminal Server is running in Remote Administration mode. You can check this by using the “Terminal Services Configuration MMC” snap-in or examining the output from addiag.exe.
If Terminal Services must be in Application Server mode:
Deploy machine-assigned applications to the Terminal Server machine.
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