Non-Internet Availability Recommendations for Preinstalled Software




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Non-Internet Availability Recommendations for Preinstalled Software. Any one or more of the following solutions can be implemented to provide customer-support in non-Internet-connected scenarios:

  • Preinstalled application is already “Windows 2000 and Windows XP ready.”

  • Place a new Windows 2000-compatible version of the application on the hard disk. The user can reinstall the application after migrating to either Windows 2000 or Windows XP.

  • Place any necessary patch files on the hard disk. The user can run these "fixes" after migrating to Windows XP/Windows 2000.

  • Place a migration dynamic-link library (DLL) on the hard disk. The Microsoft General Device Driver Pack Migration DLL is available at http://www.microsoft.com/hwdev/driver/.
    See also http://msdn.microsoft.com/library/techart/msdn_migdbg.htm.

  • Provide application media to customers upon request.

Note: OEMs are not required to provide applications from third parties that were licensed for a particular preinstalled operating system version. In this case, the OEM must provide a notice to show where their customers can obtain versions for the later operating system.


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Non-Internet Availability Recommendations for Preinstalled Software

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