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Internet Availability Requirement for Preinstalled Drivers
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| bet | 47/250 | | Sana | 21.03.2017 | | Hajmi | 1.03 Mb. | | #428 |
Internet Availability Requirement for Preinstalled Drivers. Customer-support must be provided by making available Internet downloads of signed drivers. In addition, preinstall a link to a URL for the manufacturer’s support web site that contains the drivers required during and after migrating to Windows 2000 or Windows XP. This web site must be available and populated with signed driver files when the system is available to end users.
Non-Internet Availability Recommendations for Preinstalled Drivers. Any one or more of the following solutions can be used to provide customer-support in non-Internet-connected scenarios:
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Place signed Windows 2000 and Windows XP drivers on the hard disk drive, so that the user can reinstall the driver after migrating to Windows 2000 or Windows XP.
Note: If you provide drivers on the system hard disk drive, the drivers can be in any directory other than \INF, \system32, or \system. Also, you must provide the end-user with a migration DLL, as described in the Windows DDK or on the web at http://www.microsoft.com/hwdev/driver/WinH2kDrv.htm.
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Provide signed drivers for Windows 2000 and Windows XP drivers for posting on Windows Update site.
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Provide media in the “as shipped” system’s packaging to support migrating to Windows 2000 and Windows XP.
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Provide media to the customer upon request.
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