Customer Support Requirements
These requirements apply to systems that display the logos listed earlier in “Installing Windows XP or Windows 2000.”
1. System includes Windows 2000-ready, ACPI-compliant BIOS.
Related information is available at http://www.microsoft.com/hwdev/onnow/.
2. Supported features are functional after installation.
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Features supported in Windows 2000 and present on a system must be fully operational after the installation of Windows XP.
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Features supported in Windows Millennium and present on a system must be fully operational after the installation of Windows XP.
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Features supported in Windows XP Home Edition and present on a system must be fully operational after the installation of Windows XP Professional.
3. OEM preinstalled system applications and utilities are "Windows XP/Windows 2000 ready."
System applications, utilities and system tray applets that are included with a system must be capable of running after the system is installed with either Windows 2000 or Windows XP, unless that functionality is supported natively in the operating system.
OEMs should provide access to up-to-date application files for customers who perform ‘clean’ operating system installations, or for customers who do not have access to internet-based help and support, as well as for customers who have access to the Internet.
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