• Windows Online Help and Support
  • Help Experience Improvement Program
  • Project Properties Dialog Box
  • Removing a Clip
  • Windows Problem Reporting
  • Windows Terminal Services Client
  • Windows Remote Assistance
  • Windows Vista™ Privacy Statement Last Updated: November 2006 Contents




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    Windows Control Panel


    What this feature does
    Control Panel features the Search box which you can use to more easily search all tasks that are possible through Control Panel and find the right one for your needs.

    Information collected, processed or transmitted
    If you choose to help improve Control Panel search results, the queries that you type into the Search box are sent to Microsoft. Microsoft does not use the information to identify you or contact you. Queries are sent to Microsoft only if they originate from the Search box within Control Panel. These queries are not sent from other implementations of the Search box.

    Use of information
    This information is used to help Microsoft provide better keywords for the tasks in Control Panel.

    Choice and control
    Windows does not send query information to Microsoft by default. You may opt-in to sending Control Panel Search box queries to Microsoft by consenting to send the information when you are asked. You can stop sending queries at any time by using the option provided in Control Panel when you perform a search.

    Windows Help

    Windows Online Help and Support


    What this feature does
    This feature, when turned on, allows you to search Windows Online Help and Support when you're connected to the Internet, giving you the most up to date content available.

    Information collected, processed or transmitted
    When you opt in to use Windows Online Help and Support, your search query is sent to Microsoft, as well as any rating or feedback you choose to provide about the help topics presented to you. Windows Online Help and Support does not intentionally collect any information that could be used to personally identify you. If you type such information into the search or feedback boxes, the information will be sent, but Microsoft does not use the information to identify you or contact you.

    Use of information
    Microsoft uses the information to return help topics in response to your search queries, to return the most relevant results, to develop new content, and to improve existing content.

    Choice and control
    The Windows Online Help and Support option is turned off by default. Results from Windows Online Help and Support will not be included when you use the help system until you turn on the option. You are given the opportunity to select Windows Online Help and Support the first time that you use Windows Help and Support. You may change your selection later by selecting Settings from the Options menu, or by selecting Get online Help from the toggle menu in the lower right corner of the Help window.

    Help Experience Improvement Program


    What this feature does
    The Help Experience Improvement Program helps Microsoft identify trends in the way you use Help so that we can improve our search results and the relevancy of our content. We will use this information to improve your future experience with Windows Help and Support. You may only participate in the Help Experience Improvement Program if you also choose to opt in to use Windows Online Help and Support.

    Information collected, processed or transmitted
    The Help Experience Improvement Program sends Microsoft information about the version of Windows that your computer is running and about how you use Windows Help and Support, including queries you enter when you search Windows Help and Support.

    Use of information
    The data collected is used to identify trends and usage patterns so that Microsoft can improve the quality of content we provide and the relevance of our search results. Microsoft does not use the information to contact you or identify you.

    Choice and control
    The Help Experience Improvement Program option is turned off by default. You will not be enrolled in the Help Experience Improvement Program until you turn the option on. To turn the feature on or off, select Settings from the Options menu, or select Get online Help from the toggle menu in the lower right corner of the Help window. Administrators may use Group Policy to prevent data from being sent to Microsoft, and to restrict this data to include only Help Experience Improvement Program information and search queries.

    Windows Mail


    What this feature does
    Windows Mail provides you with an e-mail and newsgroup reader. It includes features such as inbox customization rules, offline synchronization, instant search, and junk and phishing mail filters. Windows Mail also includes the Communities service which displays information about newsgroup messages, such as ratings and rankings. If your newsgroup server administrators choose to support Communities, newsgroup messages will be displayed with these additional Communities features.

    Information collected, processed or transmitted
    You must enter your e-mail account information and server name for Windows Mail to connect to your e-mail server. You may also provide your Display Name, which is then shown in the e-mail header to everyone you send e-mail to. This information is not sent to Microsoft unless you send an e-mail to the company or use a Microsoft e-mail service such as Windows Live Mail, Hotmail, or MSN Mail. Your email service provider will process the email you send or receive. Any use of that information by the email service provider will be subject to their privacy practices.

    If you choose to enable Communities, each time you start Windows Mail, your newsgroup servers will be checked to see if they support the Communities features such as message ratings and rankings. To use advanced Communities features (such as the ability to rate and rank newsgroup postings), you must sign in with your Windows Live ID credentials. For more information about Windows Live ID, see the Microsoft Online Privacy Statement at http://go.microsoft.com/fwlink/?linkid=75734.



    Windows Mail uses the Contacts folder in Windows Vista to store and organize your contacts. It does not send any information about your contacts to Microsoft.

    Use of information
    Your e-mail account information is used to establish a connection to your e-mail server and provide a name of your choice to your e-mail recipients. In addition, you will be able to use advanced Communities features in the Newsgroup reader if you sign in with your Windows Live ID.

    Choice and control
    If you do not want to provide Windows Mail with your e-mail account information or e-mail server name, you can use any other e-mail application to connect to your e-mail server. If you choose not to use Windows Mail for e-mail, the program will not collect any information. If you use Windows Mail, you can select and change your Display Name or choose not to use a Display Name. You can enable Communities the first time that you subscribe to any newsgroup, and you can stop using Communities at any time using the options provided in Windows Mail.

    Windows Movie Maker

    Project Properties Dialog Box


    What this feature does
    To help you identify and organize the movies you create, you can use the Project Properties dialog box to enter information about each movie, such as the movie title, author, description, rating, and copyright.

    Information collected, processed or transmitted
    The information you enter into the Project Properties dialog box is not sent to Microsoft, but anyone who has access to your Windows Movie Maker project files or movie files could view the information.

    Use of information
    The Publish Movie feature, which guides you through the process of publishing your completed project as a movie to your computer or to a device, will save the information you entered in the Project Properties dialog box with the movie. This information might be displayed when you or someone else plays your movie in a media player.

    Choice and control
    You should only enter personal information in the Project Properties dialog box that you are willing to share with others when they are watching your published movies. You can choose not to include this information with your published movie by using the options provided in the Tools menu of Windows Movie Maker.

    Removing a Clip


    What this feature does
    A clip may be removed from a collections folder, storyboard, or timeline in Windows Movie Maker, or from Windows Photo Gallery. This removes the information that defines the clip, but does not remove the underlying digital media file.

    Information collected, processed or transmitted
    Clip information contains the location and file name that was used to make the clip, the type of file, and media-specific information, such as duration, or date taken. If you delete a clip, this does not delete the digital media file that the clip points to.

    Choice and control
    Digital media files may be deleted using Windows Explorer.

    Windows Print Spooler


    What this feature does
    The Windows print spooler is responsible for many of the functions that enable printing.

    Information collected, processed or transmitted
    Print job data is collected and stored in a spool file in a spooler directory. Job cover data sent by printer drivers, such as the Microsoft Postscript Print Driver, can include user name, job name, and job size, and this data is stored with the spooled data in a shadow file in the spooler directory. This data is available to third-party applications via programmatic interfaces, and it can be transferred over various standard protocols. Print queue data is stored in the registry. Ports are also stored in the registry, and can be created or viewed by any user, including remote users, who are logged on to the computer to which the printer has been added. Installable components such as language monitors, drivers, port monitors, and print providers are also visible to any user, both remotely and locally, as long as they belong to the "Everyone" group. This information is not sent to Microsoft.

    Use of information
    The information is used to enable printing functionality in Windows. Job data is used to display status to the users, administrators, and management tools on the status of jobs being processed. The contents of the document being printed are available only to the document owner and system administrators.

    Choice and control
    You can disable the spooler service by using the Services Administrative Tool in Control Panel. However, if you do so, you will not be able to print. All users can write spool files by default, but only administrators have permissions to read and update spool files. Job cover data, which includes information such as user name, job name, and job size can be read by all users.

    Windows Problem Reporting


    What this feature does
    Many Microsoft software programs, including Windows Vista, are designed to work with the Microsoft Error Reporting Service. If a problem occurs in one of these software programs, you are asked if you want to send a report so you can check for a solution. You can view the details of the report before sending it, although some files might not be in a readable format.

    The Microsoft Error Reporting Service helps Microsoft and Windows partners diagnose problems in the software you use and provide solutions. Not all problems have solutions, but when solutions are available, they are offered as steps to solve a problem you’ve reported or as updates to install.

    In Windows Vista, you can report problems automatically instead of having Windows ask for your consent each time a problem occurs. If you use automatic reporting, you are not typically prompted to review the information in a report before it is sent. However, no information is sent unless you (or your system administrator or network administrator) choose to report problems. You can choose to stop reporting problems at any time.

    Information collected, processed or transmitted
    Windows problem reporting can collect information about problems that interrupt you while you work, and about errors that occur behind the scenes. Reports might unintentionally contain personal information, but Microsoft does not use the information to identify you or contact you. For example, a report that contains a snapshot of computer memory might include your name, part of a document you were working on, or data that you recently submitted to a website. If you are concerned that a report might contain personal or confidential information, you should not send the report. If a report is likely to contain this type of information, Windows will ask if you want to send it, even if you have turned on automatic reporting. This gives you the opportunity to review the report before sending it to Microsoft.

    Reports that you have not yet sent to Microsoft, including files and data attached to those reports, may be stored on your computer until you have an opportunity to review and send them. Reports that you have already sent, including files and data attached to those reports, may also be stored on your computer.



    For more information about what data may be contained in error reports, see the Privacy Statement for the Microsoft Error Reporting Service at http://go.microsoft.com/fwlink/?linkid=50293.

    Use of information
    Microsoft uses information about errors and problems to improve Windows and the software and hardware designed for use with Windows operating systems. Microsoft employees, contractors, vendors, and partners may be provided access to information collected by the reporting service. However, they may use the information only to repair or improve the products that they publish or manufacture. For more information about how error report data is used, see the Privacy Statement for the Microsoft Error Reporting Service at http://go.microsoft.com/fwlink/?linkid=50293.

    Choice and control
    To view your problem history, check for new solutions, or delete problem reports and solutions, go to Problem Reports and Solutions in Control Panel or see Windows Help and Support for more information.

    Windows Terminal Services Client

    Remote Desktop Connection


    What this feature does
    Windows Terminal Services Client software (Remote Desktop Connection) provides a way for you to establish a remote connection with a host computer that is running Windows Terminal Services.

    Information collected, processed or transmitted
    Connection settings are stored in a Remote Desktop Protocol (RDP) file on your computer. These settings include the name of your domain and connection configuration settings, such as remote computer name, color-bit depth, enabled session devices, audio, and clipboard. Credentials for these connections, as well as Terminal Services Proxy credentials, are stored using Stored User Names and Passwords. A list of trusted Terminal Services Gateway server names is stored in the registry. This list is stored permanently unless it is deleted by an administrator, and is not shared with third parties or other Windows components. The information is not sent to Microsoft.

    Use of information
    Data is collected from your computer so you can connect to servers (remote computers running Windows Terminal Services) using your preferred settings. User name, password, and domain information are collected to allow you to save your connection settings and to enable you to double-click on an RDP file to launch a connection.

    Choice and control
    You can choose whether to use Remote Desktop Connection. If you use it, your RDP files contain information required to connect to a remote computer, including the options and settings that were configured when the file was automatically saved. You can customize RDP files, including files for connecting to the same computer with different settings. For more information about using Remote Desktop Connection, see Windows Help and Support.

    Additional information
    For more information about data that is stored in the RDP files, see the Microsoft Developer Network (MSDN) article, Win32_TSRemoteControlSetting, online at http://go.microsoft.com/fwlink/?linkid=50296. For more information about the Remote Desktop Connection, see Windows Help and Support.

    Windows Remote Assistance


    What this feature does
    You can use Windows Remote Assistance to invite someone to connect to your computer and help you with a computer problem, even if that person isn't nearby. After connecting, the other person can view your computer screen and chat with you about what you both see. With your permission, your helper can use his or her mouse and keyboard to control your computer and show you how to fix a problem. You can also help someone else the same way.

    Information collected, processed or transmitted
    Windows Remote Assistance creates an encrypted connection between the two computers over the Internet or the network that both computers are connected to. When someone uses Windows Remote Assistance to connect to your computer, that person can see your desktop, any open documents, and any visible private information. In addition, if you allow your helper to control your computer with his or her mouse and keyboard, that person can do things like delete files or change settings. No information is sent to Microsoft.

    Use of information
    The information is used to establish an encrypted connection and to provide your helper access to your desktop. No information is collected or sent to Microsoft. For more information on Windows Remote Assistance, see Windows Remote Assistance: frequently asked questions in Windows Help and Support.

    Choice and control
    Before you allow someone to connect to your computer, close any open programs or documents that you don't want your helper to see. Watch what your helper is doing. If at any time you feel uncomfortable about what that person is seeing or doing on your computer, press the ESC key to end the session.

    Windows Time Service


    What this feature does
    The Windows Time service automatically synchronizes your computer's time with a reliable time server on a network to help improve security and performance across your network or in your organization.

    Information collected, processed or transmitted
    The service sends information in the form of a network packet to a reliable time server. The connection uses industry standard Network Time Protocol (NTP). By default, this service synchronizes with time.windows.com once a week. Information related to the service is stored in the Windows System event log in Event Viewer. The IP address of the time server is also stored in the Windows event log entries. Additionally, warning or error condition information related to the service is stored in the Windows System event log.

    Use of information
    Information is used by the Windows Time service to automatically synchronize the local computer's time with a reliable time server on the network.

    Choice and control
    The Windows Time service is turned on by default. You can turn this feature off or choose your preferred time source using the options provided in Date and Time in Control Panel. Turning off Windows Time Service has no direct effect on applications or other services, but without a reliable time source, the local computer’s clock may become unsynchronized with other computers on the network or Internet. Applications and services that depend on time may fail or stop working correctly if there is a significant time discrepancy between networked computers.

    Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052 • 425-882-8080


    To find the Microsoft subsidiary in your country or region, see http://www.microsoft.com/worldwide/.

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    Windows Vista™ Privacy Statement Last Updated: November 2006 Contents

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