• DISABILITY STATEMENT
  • DATE FACULTY NAME CHANGE INPUT MEASUREMENT ASSESSMENT ACTION
  • Mohawk valley community college




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    Prepared by: R.C. Decker

    Spring, 2009


    MOHAWK VALLEY COMMUNITY COLLEGE

    UTICA-ROME, NY
    ENGINEERING TECHNOLOGIES AND THE TRADES DEPARTMENT
    COURSE OUTLINE


    1. CATALOG DESCRIPTION:

    ET272 Digital Computer Systems (Verizon) C-3, P-2, Cr-4


    In this course, introduces personal computer hardware and software with a focus on installation. PCs are connected to a network and printers and peripheral devices and set up. The course covers management, support, configuration, and customization of computers running Windows operating systems. Computer maintenance and troubleshooting fundamentals are introduced. This course is restricted to Verizon NextStep students.
    Prerequisites: IS101 Computer Applications and Concepts 1 or

    IS100 Introduction to Computer Applications & Concepts

    ET180 Digital Computer Fundamentals
    Co-Requisite MA119 Technical Algebra and Trigonometry 2
    II. MATERIALS:
    Texts: A+ Guide to Managing and Maintaining Your PC, by Jean Andrews,

    Thomson Course Technology


    MCDST Guide to Supporting Users and Troubleshooting Microsoft Windows Applications on a Microsoft Windows XP Operating System, by Ron Carswell, Thomson Course Technology
    Lab Manual: A+ Lab Manual for Guide to Managing and Maintaining your PC, by Jean Andrews, Thomson Course Technology
    Lab Manual for MCDST Guide to Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System,

    By Jill Batistick, Thomson Course Technology




    1. STUDENT LEARNING OUTCOMES:


    The student will be able to:


    • Use the laptop computer:

    1. To save and retrieve files

    2. As an analytical tool

    3. To log onto Blackboard and download and upload files

    4. To simulate a simple DC or logic circuit using a software application

    • Identify the advantages and disadvantages of different operating systems

    • Describe the installation of hardware components

    • Install an operating system on a personal computer

    • Explain and use different troubleshooting tools and utility software

    • Analyze and compare desktop, notebook, tablet, PDA and other handheld

    computing devices

    • List different types of printers and demonstrate how to set up a printer

    • Demonstrate a basic understanding of networks

    • Show how to manage and support Windows security, registry and recovery

    • Demonstrate how to customize a PC for individual users

    • Explain how to work with computer support services

    In addition to these objectives, students will do the following:

    Given a supplemental assignment or an activity assignment, develop a technical report, using a computer, in one of the areas described in the items above.


      1. Use the library, Internet, nd other sources to collect supplemental information to write a technical report which includes an introduction, main body, summary.

      2. Develop a formal laboratory report including objectives, theory, procedures, equipment, schematics, calculated/measured data, and conclusion.

    Given the specifications for a hardware project, students shall:



    1. Work productively as a team, practicing project leadership, interpersonal skills, and conflict resolution.

    2. Practice problem solving via the planning and organizing of the project

    3. Obtain materials needed for the project and construct the unit

    4. Test the unit to project specifications and create necessary documentation

    5. Assess the overall quality of the teamwork and of the project

    6. Demonstrate leadership

    7. Develop and deliver to his/her colleagues a 10 minute oral presentation

    Listen and think critically, apply mathematical procedures and quantitative methods, logically troubleshoot electronic circuits and propose corrective measures.




    1. TOPICAL COURSE OUTLINE:


    Session Topic

    1. Installing and using Windows XP

    • Features and Architecture

    • Installation

    • Usage

    • Installing hardware and software

    2 Choosing an Operating System

    • Current and Legacy Operating Systems

    DOS, Win9x, WinNT, Win2000, WinXP, Unix, Linux, MAC OS

    3-4 Managing and Supporting Windows



    • Security

    • Registry

    • Troubleshooting the boot process

    • Maintenance and Troubleshooting Tools

    • Disaster Recovery

    5 Introduction to user support



    • Resolving User Problems

    • Using Remote Assistant

    • Relationships within the IT Department

    • Resolution of issues related to Operating System customization

    • Customizing the Start Menu and Taskbar

    • Customizing Accessibility Settings

    • Customizing display fonts

    6 Configuring User Related Issues



    • Configuring Access to Application on multi-user computers

    • Configuring the Operating System to support applications

    7-8 Maintenance and Troubleshooting Fundamentals



    • POST

    • Error Codes

    • Scandisk

    • System Defragmenter

    • Preventative Maintenance (cleaning)

    • Backup and restoration of registry and files

    • RAID

    9 Configuring and Troubleshooting Operating System Features



    • Resolving Issues Related to Operating System Features

    • Troubleshooting tools

    • System Restore




    1. Utility Software

    • Anti-virus

    • Spyware and Adware

    • Firewalls

    • Security

    11–12 Notebooks, Tablets, PDAs and other Handheld Devices


    13 Supporting Printers

    • Types

    • Setup

    • Print Sharing

    14 Connecting PCs to Networks and the Internet (Brief Discussion)



    • Types

    • Ethernet

    • Wireless

    • Home Networking

    • Peer to Peer

    • Client-Server




    1. Home Technology Integration (Optional)

    • Audio

    • Video

    • Telephone

    • Cable

    • Home Automation

    • Surveillance




    1. Final exam and presentation

    Course Delivery: Faculty are encouraged to use all available technologies and methodologies to create an active, student centered learning environment appropriate for the adult learner.


    Instructors shall make every effort to incorporate Verizon Net Step competencies in the course delivery.
    Laboratory: Laboratory exercises demonstrating principles conveyed in the lecture will be presented.
    DISABILITY STATEMENT
    I would appreciate hearing from anyone in the class who has any type of disability (e.g., physical, learning, psychiatric, vision, hearing, etc.) which may require some special accommodation. Please see me during my office hours so that we can discuss your needs. Before services can begin, you must also contact the Disability Services Office, 792-5644, AB153 in the Academic Building on the Utica campus. For classes on the Rome campus, students should be referred to the Student Services Office, PC A30, 334-7709. Staff members will review your documentation, determine your eligibility for accommodations, and decide what those accommodations will be.

    COURSE NAME:_____ET272 Digital Computer Systems (Verizon)_________________________________________________________




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