• Periodically remove “cookies” and temporary internet files from IE.
  • Internet Options
  • Make sure that IE is configured to allow downloads
  • Custom Level
  • Enable
  • Xp service Pack 2 Setting Adjustments for Birch Street




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    XP Service Pack 2 Setting Adjustments for Birch Street
    The application of Windows XP service pack 2 may cause interference with the Birch Street application running in an Internet Explorer (IE) window. The primary problems that users may experience is an inability to export to Excel from within the application and pop-ups in the application being blocked by XP looking at them as external pop-ups.
    The following list contains an overview of the steps that can be taken to correct most problems that users experience when running XP service pack 2.
    1. Periodically remove cookies and temporary internet files from your system
    2. Make sure that IE is configured to allow downloads
    3. Enable data transfer across domains
    4. Configure IEs Popup blocking to allow Popups from Birch Street’s application.
    5. Configure Web site (spam) blocking to ignore content from Birch Street’s application.
    6. Set Friendly Error Messages Off
    Each of these steps are performed in Internet Explorer and specific instructions to make these changes are outlined on the following pages. If you have any questions or concerns regarding any of these steps, please contact Birch Street support.


    1. Periodically remove “cookies” and temporary internet files from IE. Click on Tools from the tool bar




    1a Clicking Internet Options displays this page. Periodically from this page using the buttons in the middle section labeled Temporary Internet files you delete cookies and temporary internet files from your system. Simply click each button in turn, when finished click OK




    2. Make sure that IE is configured to allow downloads -

    2a. click Tools from the Internet Explorer tool bar

    2b. click Internet Options



    2c. Then choose the Security Tab
    The following window will be displayed

    2c. Click the Custom Level button

    This screen will be displayed

    Scroll down the list till you find Downloads



    2d.. Make sure the Enable radio button is populated for Automatic prompting for file downloads


    2e. click OK

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    Xp service Pack 2 Setting Adjustments for Birch Street

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