Business Case Intranet for [Company Name]
Document Purpose
Edit as required. To propose the replacement of [Company Name]’s intranet platform, and explore the benefits and impact of doing so.
Document Owner
Edit as required. Insert your name & title here
Contents
Edit as required. Insert your contents table here for this document.
Executive Summary
Edit as required. Write this section last! It should summarise the rest of the document
This is where you create the critical first impression of the project so it is important to summarise the most important elements of the project in a concise and compelling manner.
Guidelines include;
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Describe the project precisely and concisely.
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State why the project is necessary, and why it is the best solution.
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Outline the most important benefits of the project.
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Outline the costs and major disadvantages, if any.
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Summarise the most important reasons for recommending the project.
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Limit to one to two pages in length only.
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Write after the business case is completed.
Also try to keep the executive summary to two pages or less. Do not include technical descriptions. Concentrate on explaining your reasons for undertaking the project, and what the benefits will be.
Current Situation and Major Issues / Pain-points
Edit as required. This section allows you to briefly summarise the reason for the project, what the current situation is and why it is not working for the business.
Some examples are given below to start you off – delete the ones that are not relevant or start your own.
SELECT FROM EITHER
Poor/Failing Intranet
[Company Name] currently operates an intranet, however it is dated, with a poor toolset which is not well supported or understood. This has led to minimal or no usage across the business, causing it to provide little or no benefit. There is no central point of communication, no central staff list, and no method for teams to collaborate.
OR…. No Intranet
[Company Name] currently communicates and shares information by ‘traditional’ methods, such as email, shared folders and verbally. This has served us well to this point, but to enable the business to grow we require a central point of communication and document storage.
OR… An Intranet that cannot scale with the business.
[Company Name] has outgrown its current intranet, to the point where it is no longer truly fit for purpose.
Although it has benefited the organisation over the previous years, there are many issues with it, including:
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Poor search, which users do not trust
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Difficult to manage and add documents
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Poor adoption/usage
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No interactivity or process management tools
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No upgrade path to latest software version
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No support from vendor
It is suggested that a replacement intranet is the most viable method of giving [Company Name] a platform to support its growth.
Potential Solution
Edit as required. There is a huge opportunity for [Company Name] to become more efficient and more profitable, as well as improve communication with, and between, employees.
The proposed intranet system contains many modern tools that will increase productivity of staff – for example, team-based workspaces and online forms. These ‘quick wins’ will unlock ….
[Company Name] will benefit by providing the business with:
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A full search of all company documentation and content
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A detailed directory of employees, including search by name, department, location, skill-set and more
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An easy to use system for sharing/publishing files, policies, procedures, news and other documentation
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Electronic Forms to replace current paper-based forms
Financial Summary
Edit as required. Insert the relevant numbers from the sections later in this document on the financials.
The Total Cost of Ownership over 3 years for the preferred solution is £X.
We estimate that the total savings over those three years would be £X, giving an excellent return on investment in the short term.
Remember – this is just a summary only.
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