|
Building your intranet business case
|
| bet | 6/14 | | Sana | 01.04.2017 | | Hajmi | 242.84 Kb. | | #2739 |
Background
Business Objectives
Edit as required. This project aims to provide a new intranet platform for [Company Name].
Include information on the intended launch date.
Now you need to expand on your objectives for the intranet. Go back to the pain points and expand on your particular business drivers. How does this all fit into the bigger picture?
Business Drivers / Goals
Edit as required. Provide information on the business drivers and goals. For example, we need to:
-
Decrease costs
-
Improve internal communications and cross-department collaboration and knowledge-sharing
-
Provide all information, applications and other resources in one place
Objectives
Edit as required. Summarise the objectives here. For example:
-
Create a central repository to share documents and forms
-
Provide information for people working remotely
-
Create consistency in policies and procedures, marketing assets, etc
-
Share news and events
-
Create awareness of business objectives
-
Produce efficiencies in the way people work
-
Create a collaborative environment to develop documents
-
Prevent silos of information
-
Make it easy to find things
-
Provide up-to-date information
Strategic Alignment
Edit as required. How does this fit into any larger business strategies or even your company vision statement?
How do we do this?
-
Better customer service response
-
Speed to market with new products
Examples
Do you have any larger IT projects in the works? How does the intranet impact on this?
For example one of our clients, American Golf, was extremely reliant on emails to communicate with their retail stores and this was causing an issue with their email servers. They needed to upgrade the existing email system to cope and this would have cost over £30,000. By introducing Interact Intranet they could avoid this cost and benefit from an improved way to communicate between head office and all stores. The intranet also bought a number of other savings, such as streamlining inefficient business processes via the intranets workflow and forms module, which saved them approximately £41,500 per annum.
Current Situation
Edit as required. Detail the ways your organisation currently communicates and collaborates – existing intranet sites, email, newsletters etc.
What are the key problems with these current communication methods?
-
Duplication of documents
-
No search
-
Duplication of effort
-
Silos of information
-
Localised content
Problem / Pain-points
You have an opportunity to turn these problems or pain points into opportunity statements. For example,
-
We have an opportunity to improve our customer service performance by….
-
This is an opportunity to consolidate our infrastructure and cut costs relate to maintenance and content publishing.
|
| |
