TEST
Item
Judy:
I need to take down a few details of the actual damage over the phone before you put in a
full report. Can you tell me how many items were damaged and what the damage was?
Michael:
Yes, well four things actually. I’ll start with the big things.
My TV first of all. It’s a large one
… very expensive.
Judy:
Our insurance doesn’t cover electrical problems.
Michael:
It isn’t an electrical problem.
The screen has a huge crack in it so it’s unusable.
Judy:
I see. Any idea of the price to repair it?
Michael:
No. Well, I don’t think it can be repaired. It will need a new one
Q4
.
Judy:
Okay. I’ll make a note of that and we’ll see what we can do. Now, what was the second
item?
Michael:
