• Microsoft Exchange message store: Note
  • Tools
  • Control Panel
  • Avaya MSS message store: Note
  • Configure the Voice Account Service in Outlook –




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    Configure the Voice Account Service in Outlook –



    Perform one of the following instructions depending upon your message store:


    Microsoft Exchange message store:
    Note: The instructions given below are applicable only if the message store type is Microsoft Exchange.

    Outlook 2000

    Outlook 2002/ Outlook 2003

    1. Start Microsoft Outlook 2000.

    2. From the Tools menu, select Services.

    3. Click Add.

    4. Select Microsoft Exchange Server. Click Next.

    5. Enter the name or IP address of Microsoft Exchange Server and the User Name.

    6. Click Next.

    7. Enter password and click OK.

    8. Click Finish.

    1. Close Microsoft Outlook.

    2. Open the Control Panel and select the Mail option.
      The system displays the Mail Setup – Outlook dialog box.

    3. Click E-mail Accounts….

    4. Select Add a new e-mail account. Click Next.

    5. Select Microsoft Exchange Server. Click Next.

    6. Enter the name or IP address of Microsoft Exchange Server and the user name.

    7. Click Next.

    8. Enter password and click OK.

    9. Click Finish.

    IMPORTANT: If you have separate message stores for voice mails and e-mails, you must create separate profiles in Outlook.

    Avaya MSS message store:
    Note: The instructions given below are applicable only if the message store type is MSS.

    Outlook 2000


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    Configure the Voice Account Service in Outlook –

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