• Appendix 2: Reports
  • Windows 8 Client Operating System Aggregate Reports
  • Windows 8 Client Operating System Monitoring Reports
  • Appendix 3: Known Issues and Troubleshooting
  • “Invalid object name” errors may occur after Management Pack upgrade
  • Windows 8 Client Management Pack Guide




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    Monitors


    Windows 8 Client Monitoring

    Name

    Target

    Category

    Enabled

    Monitor for application incompatibility operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for disk corruption failed operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for disk corruption file skipped operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for disk corruption repair failed operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for disk corruption file repair succeeded reboot required operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for disk corruption file repair succeeded no reboot required operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for disk failure operational conditions.

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for memory exhaustion failure operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for memory failure operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for memory failure test canceled operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Monitor for memory failure test failed operational conditions

    Windows 8 Client Computer

    StateCollection

    True

    Logical Disk Availability

    Windows 8 Client Logical Disk

    StateCollection

    True

    Logical Disk - Average Disk Seconds Per Read

    Windows 8 Client Logical Disk

    PerformanceHealth

    True

    Logical Disk - Average Disk Seconds Per Transfer

    Windows 8 Client Logical Disk

    PerformanceHealth

    True

    Logical Disk - Average Disk Seconds Per Write

    Windows 8 Client Logical Disk

    PerformanceHealth

    True

    Logical Disk Free Space

    Windows 8 Client Logical Disk

    PerformanceHealth

    True

    Network Adapter Connection Health

    Windows 8 Client Network Adapter

    StateCollection

    False

    Computer Browser Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    DHCP Client Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    DNS Client Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    Windows Event Log Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    Available Megabytes of Memory

    Windows 8 Client Operating System

    PerformanceHealth

    True

    Percentage of Committed Memory in Use

    Windows 8 Client Operating System

    PerformanceHealth

    True

    Plug and Play Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    RPC Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    Server Service Configuration Health

    Windows 8 Client Operating System

    StateCollection

    True

    Server Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    TCP/IP NetBIOS Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    Total CPU Utilization Percentage

    Windows 8 Client Operating System

    PerformanceHealth

    True

    Total DPC Time Percentage

    Windows 8 Client Operating System

    PerformanceHealth

    True

    Total Percentage Interrupt Time

    Windows 8 Client Operating System

    PerformanceHealth

    True

    Workstation Service Health

    Windows 8 Client Operating System

    StateCollection

    True

    Physical Disk - Average Disk Seconds Per Read

    Windows 8 Client Physical Disk

    PerformanceHealth

    True

    Physical Disk - Average Disk Seconds Per Transfer

    Windows 8 Client Physical Disk

    PerformanceHealth

    True

    Physical Disk - Average Disk Seconds Per Write

    Windows 8 Client Physical Disk

    PerformanceHealth

    True

    CPU Utilization Percentage

    Windows 8 Client Processor

    PerformanceHealth

    True

    CPU DPC Time Percentage

    Windows 8 Client Processor

    PerformanceHealth

    True

    CPU Percentage Interrupt Time

    Windows 8 Client Processor

    PerformanceHealth

    True

    Windows 8 Client Aggregate

    Name

    Target

    Category

    Enabled

    Aggregate Page Corruption Monitor

    Windows 8 Client Aggregate Computer

    StateCollection

    True

    Aggregate Frequent Memory Exhaustion Monitor

    Windows 8 Client Aggregate Computer

    StateCollection

    True

    Aggregate Intermittent Memory Exhaustion Monitor

    Windows 8 Client Aggregate Computer

    StateCollection

    True

    Aggregate Shell Performance Monitor

    Windows 8 Client Aggregate Computer

    StateCollection

    True

    Aggregate Windows Memory Diagnostics Monitor

    Windows 8 Client Aggregate Computer

    StateCollection

    True

    Aggregate Memory Failure Monitor

    Windows 8 Client Aggregate Computer

    StateCollection

    True

    Aggregate Corrupted File Recovery Server Monitor

    Windows 8 Client Aggregate Physical Disk

    StateCollection

    True

    Aggregate Repaired Corrupted System File Monitor

    Windows 8 Client Aggregate Physical Disk

    StateCollection

    True

    Aggregate Repaired with Reboot Corrupted System File Monitor

    Windows 8 Client Aggregate Physical Disk

    StateCollection

    True

    Aggregate Irreparable Corrupted System File Monitor

    Windows 8 Client Aggregate Physical Disk

    StateCollection

    True

    Aggregate File System Corruption Monitor

    Windows 8 Client Aggregate Physical Disk

    StateCollection

    True


    Appendix 2: Reports


    The reports that are provided with this management pack can help you understand trends over specified time periods, such as a week or year. Reporting is an optional component of Operations Manager. See the following tables for a list of reports and a description of each report.

    Windows 8 Client Operating System Aggregate Reports


    The following reports consolidate information retrieved from Windows 8 Client computers monitored through this management pack.

    Report

    Description

    Additional Information

    Windows 8 and 8.1 Boot Performance

    Provides an overview of boot performance issues encountered by the users of Windows 8 Clients. It provides in-depth information about the bottleneck resources that caused slowdown in the system boot process, and pinpoints the various applications and services that used up those particular resources.

    Overall Performance: This chart trends the average boot time, breaking it down by computer hardware manufacturer. The number of issues found in any particular computer type is normalized to enable you to compare computer types with each other, and make better purchasing decisions. This chart shows information on the top 10 most problematic computer types. These computer types are identified by looking at the computer types that are consistently having the highest failure ratios over the last three months.

    Root Causes: This chart displays the root causes that contributed to boot performance degradation. This charts the average number of times a particular root cause was evidenced in a particular week. Since each computer can have multiple root causes behind its degradation, these root causes together will not sum to the number of boot performance issues evidenced in the enterprise.



    Windows 8 Boot Performance: Degraded Component

    Provides detailed information on the individual components contributing to slow booting of Windows 8 Clients across the enterprise. The average reported time taken only takes into consideration those boots that were considerably slower due to a particular application or service. The report represents only the boot processes that have degraded.




    Windows 8 Disk Failure

    Provides detailed information about the set of computers that have impending hard-drive failures and other drive corruption information. This includes data from:

     Windows 8 Disk Failure Diagnostic, which detects impending hard drive crashes.

     Windows 8 Corrupted File Recovery Diagnostic, which detects and runs self-healing tasks on corrupted system files. When Windows 8 cannot heal itself, this information is displayed.





    Windows 8 Disk Health

    Provides an overview of the health of disks in Windows 8 Clients. It also provides information on disk failures to help pinpoint hardware types and types of computers that are evidencing higher rates of failure.




    Windows 8 Disk Space Usage

    Lists system volumes ordered by their space usage from the previous day.




    Windows 8 Memory Exhaustion Analysis

    Lists applications contributing to memory exhaustion in the last three months.




    Windows 8 Memory Failure

    Provides information about the details of the set of computers that have undergone memory hardware failure. This report helps you ensure that these issues have been investigated and appropriately addressed. The set of failures includes:

     Failures in the memory hardware detected by Windows Memory Diagnostics.

     Corruption in the memory pages that are allocated to applications. Corruption in the memory pages allocated to applications can cause system and application instability, and is indicative of memory hardware failure.





    Windows 8 and 8.1 Memory Health

    Overview of memory health in Windows 8 Clients: out-of-memory scenarios, time trends, type of computers affected, and a list of computers reporting the worst problems.

    Memory Exhaustion chart: shows memory exhaustion over time, and identifies the amount of installed RAM. The data is normalized, and you can view it by computer type. Concentration of memory exhaustion chart: shows the number of memory exhaustion incidents and disruption to users due to low memory conditions. The concentration graph shows the number of computers experiencing memory exhaustion during the past week related the amount of installed RAM. You can view the data by the type of computer.

    Application Memory Utilization: charts the applications that used up the memory resources, identifies the average commit charge (amount of memory used by the application) of applications during the time the system is experiencing the low memory conditions. Note that this is not the average memorization utilization of a particular application through its execution lifetime, rather, it is the condition of the application during the periods the computer is reporting a low memory condition.



    Windows 8 Memory Sufficiency

    Gives a list of the computers that have suffered low memory conditions. It also details the number of exhaustions that each of these computers have had.




    Windows 8 Resume Performance

    Provides an overview of the resume performance issues encountered by the users of Windows 8 Clients. It provides in-depth information on the bottleneck resources that caused slowdown in the system resume, and pinpoints the various applications and services that used up those particular resources.

    Overall Performance: this chart trends the average resume time, breaking it down by computer hardware manufacturer. The number of issues found in any particular computer type is normalized to enable you to compare computer types with each other, and make better purchasing decisions. This chart shows information on the top 10 most problematic computer types. These computer types are identified by looking at the computer types that are consistently having the highest failure ratios over the last three months.

    Root Causes: this chart displays the root causes that contributed to resume performance degradation. This charts the average number of times a particular root cause was evidenced in a particular week. Since each computer can have multiple root causes behind its degradation, these root causes together will not sum to the number of resume performance issues evidenced in the enterprise.



    Windows 8 Resume Performance: Degraded Component

    Gives detailed information on the individual components contributing to slow resuming of Windows 8 Clients from standby across the enterprise. The average reported time taken is not over all resume cycles, but only takes into consideration those boots that were considerably slower due to a particular application/service. Therefore, this is not representative of all resume cycles in the enterprise, just those that have degraded.




    Windows 8 Shell Computer

    Gives detailed information on the individual components contributing to slow Shell Performance of Windows 8 Clients across the enterprise. The report features columns for each of the bottleneck resources that cause system performance degradation. For each computer that has performance degradation, the columns indicate the number of times a particular resource contributed to performance degradation on that computer.




    Windows 8 Shell Performance

    Provides an overview of the shell performance issues encountered by the users of Windows 8 Clients. It provides in-depth information on the bottleneck resources that caused the system to perform poorly, and pinpoints the various applications and services that used up those particular resources.

    Overall Performance: this chart trends the frequency of shell performance issues over time, breaking it down by computer hardware manufacturer. The number of issues found in any particular computer type is normalized to enable you to compare computer types with each other, and make better purchasing decisions. This chart shows information on the top 10 most problematic computer types. These computer types are identified by looking at the computer types that are consistently having the highest failure ratios over the last three months.

    Root Causes: this chart displays the root causes that contributed to system performance degradation. This charts the average number of times a particular root cause was evidenced in a particular week. Since each computer can have multiple root causes behind its degradation, these root causes together will not sum to the number of performance issues evidenced in the enterprise.

    Details on Applications and services behind the root causes: these reports detail the various applications and services that contributed to the exhaustion of resources, which caused the system performance to degrade.


    Windows 8 Shutdown Performance

    This report provides an overview of the shutdown performance issues encountered by the users of Windows 8 Clients. It provides in-depth information on the bottleneck resources that caused slowdown in the system shutdown, and pinpoints the various applications and services that used up those particular resources.

    Overall Performance: This chart trends the average shutdown time, breaking it down by computer hardware manufacturer. The number of issues found in any particular computer type is normalized to enable you to compare computer types with each other, and make better purchasing decisions. This chart shows information on the top ten most problematic computer types. These computer types are identified by looking at the computer types that are consistently having the highest failure ratios over the last three months.

    Root Causes: this chart displays the root causes that contributed to shutdown performance degradation. This charts the average number of times a particular root cause was evidenced in a particular week. Since each computer can have multiple root causes behind its degradation, these root causes together will not sum to the number of shutdown performance issues evidenced in the enterprise.



    Windows 8 Shutdown Performance: Degraded Component

    Gives detailed information on the individual components contributing to slow shutdowns of Windows 8 Clients across the enterprise. The average reported time taken is not over all shutdowns, but only takes into consideration those boots that were considerably slower due to a particular application/service. Therefore, this is not representative of all shutdowns in the enterprise, just those that have degraded.




    Windows 8 Standby Performance

    Provides an overview of performance issues encountered by Windows 8 Clients when entering standby. It provides in-depth information on the bottleneck resources that caused slowdown in the system standby sequence, and pinpoints the various applications and services that used up those particular resources.

    Overall Performance: this chart trends the average time to switch to standby mode, breaking it down by computer hardware manufacturer. The number of issues found in any particular computer type is normalized to enable you to compare computer types with each other, and make better purchasing decisions. This chart shows information on the top 10 most problematic computer types. These computer types are identified by looking at the computer types that are consistently having the highest failure ratios over the last three months.

    Root Causes: this chart displays the root causes that contributed to standby performance degradation. This charts the average number of times a particular root cause was evidenced in a particular week. Since each computer can have multiple root causes behind its degradation, these root causes together will not sum to the number of standby performance issues seen in the enterprise.



    Windows 8 Standby Performance: Degraded Component

    Gives detailed information on the individual components contributing to slow standby cycles of Windows 8 Clients across the enterprise. The average reported time taken is not over all standby cycles, but only takes into consideration those standby cycles that were considerably slower due to a particular application/service. Therefore, this is not representative of all standbys in the enterprise, just those that have degraded.





    Windows 8 Client Operating System Monitoring Reports


    The following reports provide performance information about Windows 8 Client computers monitored through this management pack.

    Report

    Description

    Logical Disk

    Provides information about logical disk performance.

    Memory

    Provides information about memory performance.

    Network Adapter

    Provides information about network adapter performance.

    Physical Disk

    Provides information about physical disk performance.

    Processor

    Provides information about processor performance.


    Appendix 3: Known Issues and Troubleshooting

    Discovered Windows 10 computers issue


    Issue: Windows 10 computers are not discovered by this Management Pack; however, if a previously discovered Windows 8 computer is upgraded to Windows 10, it will be still displayed in the Operations Manager console as a Windows 8 computer, and it cannot be changed or removed.

    Resolution:

    1. You should delete the following MPs:
      • Microsoft.Windows.Client.Win8.mp

    • Microsoft.Windows.Client.Win8.Aggregate.mp

    • Microsoft.Windows.Client.Win8.Monitoring.mp

    • Microsoft.Windows.Client.Win8.BusinessCritical.xml

    2. In Operations Manager Shell, run cmdlet Remove-SCOMDisabledClassInstance.


    “Invalid object name” errors may occur after Management Pack upgrade


    Issue: Upon upgrade of the Management Pack, some errors may occur in the log during the operations. For example:
    OleDb Module encountered a failure 0x80040e37 during execution and will post it as output data item. : Invalid object name 'Win8.vWin8ShellPerfAggregationComputer'.
    Workflow name:
    Microsoft.Windows.Client.Win8.ComputerGroup.ShellPerfTrends
    Instance name: Microsoft System Center Data Warehouse
    Instance ID: {16781F33-F72D-033C-1DF4-65A2AFF32CA3}
    Management group: yblabmg


    Resolution: No resolution is required; the issue is non-recurring and is resolved automatically.
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    Windows 8 Client Management Pack Guide

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