Before starting setup
Step 1: Make sure of the following:
- Your router supports the 2.4GHz frequency band.
- Your smartphone is connected to the Internet with a WLAN/Wi-Fi that the camera will connect with.
- You smartphone, camera, and router should be within approximately 9 feet during setup. After your camera is set up, you can move the camera to your preferred location.
- You know the WLAN/Wi-Fi password.
Step 2: Download and install HiKam App. Go directly to Step 3 if the HiKam app is already in your smartphone.
- Get HiKam App from App Store (iPhone/iPad) or Google Play (Android), search "HiKam camera".
- Create your account in the app. (see picture 1)
Step 3: Start camera
- Remove the camera from its packaging and thread the two antennas to their corresponding labeled connectors.
- Connect the power cord to power on the camera.
- Wait for camera to beep.
If beeping is not heard within one minute press and hold the reset button till a successful reset signal, which is a metallic clash sound, is heard. Wait another 30 seconds for the camera completing reset. The camera will then start beeping.
Start setup
You can choose either setup via wireless (see Setup Mode 1), or via the hybrid mode. The hybrid mode uses an Ethernet cable as the setup auxiliary. You can get rid of it after switching to Wi-Fi (see Setup Mode 2).
Setup Mode 1: Set up using 'AirLink'
- Log in HiKam app and follow picture 2 through 4. The app will guide you through configurations step by step.
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Picture 1
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Picture 2
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Picture 3
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Picture 4
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Picture 5
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Picture 6
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- After click “Next” button (see picture 4) the app starts to configure the camera with Wi-Fi. Once the camera receives all configurations from your smartphone, you will hear a sound ("Dong…") signifying that your camera has begun to connect to the app server through the Wi-Fi router. Once connection is completed you will see the notice “WiFi configuration successful” in the app, otherwise you will see "Airlink Timeout". In the latter case try one more time. If the connection fails to complete again, move to Setup Mode 2.
- You will be asked to name the camera and to enter the initial password 123 (see picture 5).
- You will then be asked to enter a new password for your camera, consisting of 6-30 characters (see picture 6). Do not start your password with the Roman numeral zero “0”. A successful operation will be notified by “Modify successfully” in the app.
- You can now follow the live video stream on your smartphone, tablet (for iOS and Android), or Microsoft Windows PC. The application for Windows PC can be download from our support website.
Setup Mode 2: Hybrid setup mode
With an Ethernet cable you can set up the camera and switch the connection to Wi-Fi in your house. Then remove the cable and mount the camera outside.
- Connect the camera to the router using an Ethernet cable. Make sure the router is connected to the Internet and DHCP is enabled.
- Log in the app and wait for a few seconds. If the camera is detected automatically (see picture 7), follow steps depicted in pictures 11 and 12; otherwise, follow steps depicted in pictures 8 through 12. The device ID is on the underside of the camera. The ID should be recorded and kept for further use (see picture 10).
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Picture 7
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Picture 8
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Picture 9
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Picture 10
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Picture 11
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Picture 12
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- You will be asked to name the camera and enter the initial password 123 (see picture 11).
- You will then be asked to enter a new password (see picture 12). New password should consist of 6-30 characters. Do not start your password with Roman numeral zero “0”. The new password will be uploaded in the app server. The successful upload will be notified by “Modify Successfully” in the app.
- Optionally, you can now switch from LAN to WLAN by following these steps: My Camera -> Settings -> Network Settings -> Choose WLAN in the WiFi List -> Confirm -> Enter WLAN password (see pictures 13 through 17). The green CHECK behind the WiFi indicates a successful switch from LAN to WLAN. (see picture 18)
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Picture 13
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Picture 14
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Picture 15
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Picture 16
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Picture 17
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Picture 18
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- You can now follow the live video stream on your smartphone, tablet (for iOS and Android), or Microsoft Windows PC. The application for Windows PC can be download from our support website.
Now A7 can be mounted to any desired places.
Need help?
Watch video instructions, search FAQs, get troubleshooting support, get PC Client software and submit support request at http://support.hi-kam.com.
To get support from a customer service expert tutorials, email service.us@hi-kam.com. Guarantee feedback within 24hrs, often within 4hrs.
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