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CHAPTER 4
The psychologist Gary KleinBog'liq Atomic habitsCHAPTER 4
The psychologist Gary Klein
: I originally heard about this story from Daniel Kahneman, but it was confirmed by Gary Klein in an email on March 30, 2017. Klein also covers the
story in his own book, which uses slightly different quotes: Gary A. Klein, Sources of Power: How People Make Decisions (Cambridge, MA: MIT Press, 1998), 43–44.
military analysts can identify which blip on a radar screen
: Gary A. Klein, Sources of Power: How People Make Decisions (Cambridge, MA: MIT Press, 1998), 38–40.
Museum curators have been known to discern
: The story of the Getty kouros, covered in Malcolm Gladwell’s book Blink, is a famous example. The sculpture, initially believed to
be from ancient Greece, was purchased for $10 million. The controversy surrounding the sculpture happened later when one expert identified it as a forgery upon first
glance.
Experienced radiologists can look at a brain scan
: Siddhartha Mukherjee, “The Algorithm Will See You Now,” New Yorker, April 3, 2017,
https://www.newyorker.com/magazine/2017/04/03/ai-versus-md
.
The human brain is a prediction machine
: The German physician Hermann von Helmholtz developed the idea of the brain being a “prediction machine.”
the clerk swiped the customer’s actual credit card
: Helix van Boron, “What’s the Dumbest Thing You’ve Done While Your Brain Is on Autopilot,” Reddit, August 21, 2017,
https://www.reddit.com/r/AskReddit/comments/6v1t91/whats_the_dumbest_thing_youve_done_while_your/dlxa5y9
.
she kept asking coworkers if they had washed their hands
: SwordOfTheLlama, “What Strange Habits Have You Picked Up from Your Line of Work,” Reddit, January 4, 2016,
https://www.reddit.com/r/AskReddit/comments/3zckq6/what_strange_habits_have_you_picked_up_from_your/cyl3nta
.
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