Customer satisfaction survey




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Sana22.11.2023
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So the scheme’s 
been up and running for three years now 
Q11
We’d love to be able to close our road for longer – for 
the whole weekend, from Saturday morning until Sunday evening, for example.
At the moment it’s just 
once a week 
Q12
But when we started it was only once a month. But we’re working on it.
PRESENTER:
So what actually happens when Beechwood Road is closed?
ALICE:
We have 
volunteer wardens, mostly parents but some elderly residents too, who block off our 
road at either end 
Q13
. The council have provided special signs but there’s always a volunteer there 
to explain what’s happening to any motorists. Generally, they’re fine about it – we’ve only had to get the
police involved once or twice.
Now I should explain that the road isn’t completely closed to cars. But only residents’ cars are allowed.
If people really need to get in or out of Beechwood Road, it’s not a problem –
as long as they drive at 
under 20 kilometres per hour 
Q14
. But most people just decide not to use their cars during this time,
or they park in another street. The wardens are only there to stop through traffic.
PRESENTER:
So can anyone apply to get involved in Street Play?
ALICE:
Absolutely – we want to include all kids 
in the city – especially those who live on busy roads 
Q15

It’s here that demand is greatest. Obviously, there isn’t such demand in wealthier areas where the children
have access to parks or large gardens – or in the suburbs where there are usually more places for children 
to play outside.
I’d recommend that anyone listening who likes the idea should just give it a go. We’ve been surprised 
by the positive reaction of residents all over the city. And that’s not just parents. There are always a few 
who complain but they’re a tiny minority. On the whole everyone is very supportive and say 

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