- 41 -
fun of shopping is finding out all the details about the product before you buy it. You talk
with a salesperson about the product and find out whether it works in certain conditions
or what products are complementary to it. That richer information experience is currently
not entertained in most e-commerce experiences. By melding information from all parts of
an organization with XML, online shoppers get all the information they want about the
product before they purchase it. This makes the online shopping experience that much
more comprehensive. Figure 2.15 summarizes our understanding of BizTalk.